Jira Service Management, Solution Account Executive - West

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Solution Sales Executive for Jira Service Management, you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). Your role involves driving new sales motions and co-selling initiatives, collaborating closely with the sales team to identify opportunities and develop tailored Atlassian solutions. This role is crucial in advancing Atlassian's solution sales business goals and involves working with a globally distributed team.

Responsibilities

• Expert Product Selling: Act as a knowledge leader in ITSM industry trends to inform sales strategies and positioning of key product Jira Service Management.

• Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth.

• Customer Engagement: Engage with customers to understand their business needs and propose suitable solutions, focusing on value-based interactions.

• Cross-functional Collaboration: Work closely with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities.

Qualifications

• Minimum 5 years ITSM Selling Experience in Enterprise and Mid-Market Level Accounts

• Extensive experience in solution sales, particularly in ITSM and ESM.

• Strong understanding of industry trends and competitive landscape.

• Excellent communication skills, capable of engaging with C-level executives and technical audiences.

• Proven track record of driving sales growth and achieving revenue targets.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $145,800 - $194,400

Zone B: $131,200 - $175,000

Zone C: $121,000 - $161,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.