Research Operations Associate

As a Research Operations Associate at Atlassian, your main responsibilities include driving efficient and compliant research services, collaborating with various support partners, and optimizing research practices. You'll also track performance metrics to facilitate continuous improvement and coordinate conference requirements at team events, ensuring the quality of research services is maintained throughout.

To apply for the Research Operations Associate position at Atlassian, candidates typically need a minimum of 2 years of hands-on experience in research operations. This includes experience in areas like participant recruitment, vendor management, and operational improvements in complex software environments. Strong communication and relationship-building skills are also vital for success in this role.

The flexible work environment at Atlassian allows Research Operations Associates the freedom to choose when and where they work. This approach enables you to balance personal goals and family commitments while being part of a dynamic team focused on enhancing research services across the organization.

As a Research Operations Associate at Atlassian, you'll be involved in a variety of projects focused on improving the operational strategy for research services. This includes collaborating with cross-functional teams on optimizing research practices, influencing service delivery outcomes, and contributing to business-oriented thought leadership in research services.

Atlassian offers a comprehensive range of perks and benefits to support Research Operations Associates, including health coverage, wellness resources, and paid volunteer days. These benefits aim to promote a healthy work-life balance and encourage engagement with the local community.

When answering this question, focus on specific techniques you have used for participant recruitment, including any challenges you faced and how you overcame them. Highlight your understanding of diverse demographics and the importance of a well-defined recruitment process.

In your response, emphasize the key performance indicators (KPIs) you typically track, such as participant feedback, results accuracy, and project turnaround times. Discuss how these measures help drive continuous improvement in your research operations.

Here, you should outline specific examples of operational process improvements you have initiated or contributed to. Detail the steps you took to identify inefficiencies and how you proactively addressed them to benefit research outcomes.

Highlight your experience working with various departments to achieve common objectives. Discuss your approach to communication and how building strong relationships has enabled successful collaborations in research operations.

Choose a specific challenge related to research operations that showcases your problem-solving skills. Detail the problem, the actions you took, and the results achieved, demonstrating your ability to navigate complex situations.

Discuss your understanding of compliance requirements and the importance of adhering to privacy, legal, and ethical standards in research. Share any experiences you've had ensuring compliance and the processes you put in place.

Mention specific tools and software that you've used in your previous roles. Be prepared to discuss how these tools have helped streamline your processes, manage budgets, and track performance metrics effectively.

Explain your method for prioritizing tasks, such as using project management tools or setting deadlines. Highlight your ability to remain flexible and adapt to new challenges while ensuring critical tasks are completed.

Describe your experience managing budgets, including how you ensure accurate forecasting, monitor expenses, and identify opportunities for cost savings. Focus on any specific examples that highlight your financial acumen.

Share your genuine interest in the role and discuss how your skills and experiences align with Atlassian's mission and values. Highlight the aspects of the company culture and projects that excite you and how you envision contributing to them.