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Senior Program Manager, Emergency Management

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

As a Manager, People Resilience at Atlassian, you will play a vital role in fostering resilience across various work environments, including Atlassian offices, home offices, and during travel or events. While your primary focus will be on the APAC region, you will have the opportunity to also support similar initiatives across multiple time zones. Reporting to the Business Resilience team, this position emphasizes the enhancement of resilience through innovative processes, state-of-the-art technology, and a proactive culture of preparedness. You will actively contribute to the Health, Safety, and Emergency Management (HSEM) program, driving collaboration throughout Atlassian to strengthen emergency preparedness and response efforts.

Responsibilities

What you'll do

  • Respond to and support the management of no-notice disruptive incidents affecting Atlassian through the entire emergency management lifecycle and maintain incident tracking

  • Take ownership by consistently reviewing strategies and taking corrective actions to ensure success in preventing, responding to, and recovering from disruptions to people

  • Manage results by skillfully communicating risk assessment goals to teams and prioritizing tasks to ensure high-quality mitigation strategies.

  • Improve compliance management by contributing to cross-team projects to improve compliance processes and communicate findings related to deficiencies.

  • Support risk management by leading assessment identification across multiple domains and communicating potential risks, developing comprehensive risk response plans, and anticipating barriers by harnessing data analytics for risk trends to ensure agility in response to new risks.

  • Contribute to knowledge management by improving training programs based on past experiences and managing knowledge distribution across teams.

  • Actively contribute to decisions impacting team resilience and uses data to measure the impact of implemented strategies.

  • Develop creative and cultural sensitive solutions to challenges in fostering a culture of personal preparation and resilience.

  • Occasional international travel

Qualifications

Your background

  • 10+ years of relevant experience in emergency management, risk assessment, or business resilience

  • Bachelor’s degree or higher preferred

  • A collaborative, flexible, and self-motivated attitude with a passion for problem-solving

  • Strong communication skills and an inclusive approach to teamwork

  • A “Get S$#@ Done” (GSD) attitude, with a proven track record of delivering results

  • Comfort working in remote and hybrid teams across global time zones

  • Ability to manage multiple work streams and thrive in a dynamic, fast-paced environment

  • Enthusiasm for Atlassian’s mission and values, along with a sense of humor and adaptability

Bonus Skills

  • Experience with Atlassian products (e.g., Jira, Confluence, Trello).

  • Proficiency in tools like Alert Media, International SOS platforms, Miro, Google Suite, and Excel

Qualifications

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $139,900 - $186,500

Zone B: $125,900 - $167,800

Zone C: $116,100 - $154,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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Average salary estimate

$151300 / YEARLY (est.)
min
max
$116100K
$186500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Program Manager, Emergency Management, Atlassian

Join Atlassian as a Senior Program Manager in Emergency Management and take on the exciting challenge of fostering resilience across various work environments. Based in the vibrant city of San Francisco, you’ll be part of a dynamic team that prides itself on collaboration and adaptability. At Atlassian, we empower our employees to choose their work environment – be it in the office, from home, or a blend of both. Your main focus will be on enhancing emergency preparedness across the APAC region, although your influence will extend across multiple time zones. In this role, you will actively contribute to our Health, Safety, and Emergency Management program, ensuring that we are ready to respond to any disruptive incidents. With your 10+ years of experience in emergency management or business resilience, you'll communicate strategies to teams, implement risk assessments, and engage in compliance improvement projects. Atlassian values creativity and collaboration; hence you’ll be developing innovative solutions and training programs based on past experiences while measuring their impact. This is an incredible opportunity for self-motivated individuals who thrive in fast-paced environments and are ready to make a difference in a global company committed to its mission and values.

Frequently Asked Questions (FAQs) for Senior Program Manager, Emergency Management Role at Atlassian
What are the primary responsibilities of a Senior Program Manager in Emergency Management at Atlassian?

As a Senior Program Manager in Emergency Management at Atlassian, your primary responsibilities include responding to disruptive incidents, enhancing emergency preparedness, conducting risk assessments, and developing training programs. You will play a key role in managing strategies that ensure a proactive culture of preparedness and communication across teams.

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What qualifications do I need to apply for the Senior Program Manager position at Atlassian?

To be considered for the Senior Program Manager role in Emergency Management at Atlassian, you should have over 10 years of relevant experience in emergency management or business resilience. A Bachelor’s degree is preferred, and you should demonstrate strong communication skills, teamwork, and a passion for problem-solving.

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What is the work culture like at Atlassian for a Senior Program Manager in Emergency Management?

At Atlassian, the work culture is vibrant and inclusive, promoting flexibility with options to work from home or in the office. As a Senior Program Manager in Emergency Management, you'll be part of a collaborative team that values creative solutions and agility, all while prioritizing personal and professional well-being.

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How does Atlassian support career growth for Senior Program Managers in Emergency Management?

Atlassian supports career growth through various initiatives, including ongoing training, access to cutting-edge technology, and an emphasis on sustainability in emergency management practices. The culture encourages employees to take ownership of their learning journeys and contributes to knowledge sharing across teams.

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What role does technology play in the Senior Program Manager position at Atlassian?

Technology is at the heart of the Senior Program Manager position in Emergency Management at Atlassian. You’ll leverage tools like data analytics for risk assessment and trends while contributing to improving compliance management processes effectively to ensure efficient responses to emergencies.

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Common Interview Questions for Senior Program Manager, Emergency Management
Can you describe your experience with risk assessment related to emergency management?

When answering this question, share specific examples of past roles where you conducted risk assessments. Focus on the methodologies used, the types of risks identified, and how your assessments led to improved emergency preparedness strategies.

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How do you prioritize tasks during a crisis situation?

To effectively answer this question, highlight your ability to remain calm under pressure. Discuss methods you use to evaluate urgency and impact, and provide an example of a time when these skills were vital in managing a crisis.

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What strategies would you implement to foster a culture of resilience within a team?

An effective answer will include concrete strategies such as regular training sessions and workshops. Emphasize the importance of communication and collaboration, and share examples of initiatives you successfully led to enhance resilience.

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How do you ensure compliance with emergency management protocols?

In your response, detail how you keep up-to-date with compliance standards and how you communicate these protocols to your team. Share examples of past implementations of protocols that resulted in successful compliance management.

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Describe your experience working across different time zones.

Highlight any previous roles or projects where you successfully collaborated with teams across multiple time zones. Discuss the tools and methods you employed to ensure effective communication and project management.

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What tools and technologies have you used in previous emergency management roles?

Provide a well-rounded answer that highlights your proficiency with various emergency management tools, including any specific software you've used for tracking incidents or data analysis. Discuss how these tools helped you achieve results.

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Can you provide an example of a successful emergency management strategy you implemented?

When discussing a past strategy, structure your answer using the STAR method to describe the situation, task, action, and result. Focus on metrics or qualitative feedback that illustrates the strategy's success.

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How do you handle the stress of managing emergencies?

Emphasize your coping mechanisms and strategies for stress management. Share examples of how you’ve handled high-pressure situations effectively while maintaining focus on your responsibilities.

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What do you believe is the biggest challenge facing emergency management today?

Articulate your perspective on current challenges in the field based on trends and changes in the industry. Provide insights into how you would address these challenges as a Senior Program Manager in Emergency Management.

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Why are you passionate about working in emergency management?

Express your personal motivations and experiences that have drawn you to the field. Share anecdotes that resonate with your values and how they align with Atlassian’s mission of supporting team resilience and preparedness.

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Atlassian's mission is to unleash the potential in every team—including our own. We know that the highest performing teams include people with diverse perspectives and ways of solving problems.

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Future MakerBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Empathetic
Collaboration over Competition
Feedback Forward
Inclusive & Diverse
Mission Driven
Diversity of Opinions
Rise from Within
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Dental Insurance
Vision Insurance
Maternity Leave
Mental Health Resources
Equity
401K Matching
Employee Resource Groups
Performance Bonus
Education Stipend
Life insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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