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Night Auditor

Company Description

Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth.

A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.

Job Description

Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.

  • Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
  • Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
  • Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
  • Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
  • Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.

Qualifications

  • Minimum 1-year experience as a Night Auditor, or similar role
  • Experience at a luxury hospitality property preferred.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Auberge Resorts Glassdoor Company Review
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CEO of Auberge Resorts
Auberge Resorts CEO photo
Mark Harmon
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Night Auditor, Auberge Resorts

Join Bowie House, Auberge Resorts as a Night Auditor and become an essential part of our vibrant team! Located in the lively heart of Fort Worth, TX, our boutique hotel blends luxe comfort with a touch of Western charm. As a Night Auditor, you will shine in the quiet hours, ensuring our hotel runs smoothly while guests rest easy. Your day-to-day will include conducting essential financial audits, reconciling accounts, and generating insightful daily reports. You will also facilitate check-ins and check-outs, providing guests with the warm hospitality they expect from our esteemed establishment. Your keen eye for detail will be crucial as you monitor security systems and address guest inquiries during the night. If you have at least one year of experience as a Night Auditor or in a similar role, particularly in the luxury hospitality sector, we want to hear from you! At Bowie House, we not only create memorable experiences for our guests, but we also foster a nurturing team atmosphere where everyone can thrive. Come be part of our story!

Frequently Asked Questions (FAQs) for Night Auditor Role at Auberge Resorts
What are the responsibilities of a Night Auditor at Bowie House?

As a Night Auditor at Bowie House, your key responsibilities will include conducting end-of-day financial audits, reconciling accounts, verifying transactions, providing seamless check-in and check-out services during overnight hours, and generating reports that summarize financial transactions and room occupancy. These tasks are essential to ensure the smooth functioning of the hotel while maintaining the high standards of service our brand promises.

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What qualifications do I need to apply for the Night Auditor position at Bowie House?

To apply for the Night Auditor position at Bowie House, applicants should possess a minimum of one year of experience in a similar role. Experience in a luxury hospitality property is preferred but not mandatory. We value financial acumen, strong attention to detail, and excellent communication skills, as these attributes are fundamental to ensuring our guests have a delightful and positive experience.

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How is the work environment for a Night Auditor at Bowie House?

Working as a Night Auditor at Bowie House offers a dynamic environment where you will engage with guests and ensure their comfort during the night. You will have the opportunity to work independently while also being part of a dedicated team that prioritizes safety, security, and exceptional service. Our aim is to create a welcoming atmosphere both for our visitors and among our staff.

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What skills are important for a Night Auditor at Bowie House?

Key skills for a Night Auditor at Bowie House include strong analytical abilities to conduct financial audits, excellent customer service skills to assist guests with inquiries, and effective communication to report findings accurately. Additionally, a passion for hospitality and adaptability to handle night shifts will enhance your success in this role at our boutique hotel.

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What career opportunities are available after becoming a Night Auditor at Bowie House?

Starting as a Night Auditor at Bowie House can pave the way for various career opportunities within our organization. Successful Auditors often transition into roles such as Front Office Manager, Controller, or other administrative positions. At Auberge Resorts, we believe in nurturing talent and providing pathways for career growth within the luxury hospitality industry.

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Common Interview Questions for Night Auditor
How do you handle discrepancies during financial audits?

When faced with discrepancies during financial audits, I meticulously backtrack through the records while adhering to established procedures. I find it essential to approach the issue methodically, verify all transactions, and consult with relevant staff if necessary to resolve the issue transparently.

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Can you describe your experience with guest check-in and check-out processes?

In my previous roles, I focused on ensuring an efficient and friendly check-in and check-out experience. I prioritized accuracy by double-checking guest information and payment methods, and I always aimed to use this opportunity to create a positive impression of the hotel, as first and last impressions matter drastically in hospitality.

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What strategies do you employ to remain alert and attentive during night shifts?

To stay alert during night shifts, I make sure to take short breaks to stretch and refresh my mind. I also stay engaged with guests and try to maintain the vibrancy of the environment. Staying organized and ready to tackle any tasks at hand ensures that I am always prepared to assist guests efficiently.

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How do you prioritize tasks during a busy night shift?

During a busy night shift, I prioritize tasks based on urgency and overall guest impact. For instance, ensuring that guests are checked in smoothly is my top priority, followed by conducting audits and reporting findings. By keeping an organized checklist, I ensure all tasks are managed within the required timeframes.

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Describe a challenging situation you encountered as a Night Auditor and how you resolved it.

Once, during a night shift, I discovered a significant discrepancy in the daily reports. After communicating with the front desk team and checking transaction logs, I identified a processing error. I promptly corrected the issue and notified management the next day, ensuring transparency and upholding our financial integrity.

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What customer service techniques do you find most effective in your role?

I believe that active listening and empathy are the most effective customer service techniques. By understanding guest requests and showing genuine concern for their experiences, I can address their concerns and make informed decisions that enhance their stay with us.

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How do you maintain security and safety during your shifts?

I maintain security and safety during shifts by regularly monitoring the premises and being vigilant about unusual activities. Familiarizing myself with security systems and emergency procedures allows me to respond quickly and appropriately should a situation arise.

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What software or tools have you used in your previous auditing roles?

In my prior roles, I have utilized various hotel management and accounting software, such as Opera and QuickBooks, to streamline auditing processes and maintain accurate financial records. Proficiency in these tools increases efficiency and helps in generating reports seamlessly.

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What do you know about Bowie House and its hospitality philosophy?

I appreciate that Bowie House prides itself on a welcoming atmosphere that blends luxury with the charm of its location. The focus on creating memorable experiences for guests aligns with my own values of hospitality — ensuring that every guest feels valued and comfortable.

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How would you approach a team member regarding a performance issue?

If faced with a performance issue with a team member, I would approach the conversation with sensitivity and professionalism. I’d begin with positive feedback, share my observations, and invite them to express their perspective. Together, we would work to find constructive solutions that promote teamwork and enhance performance.

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Full-time, on-site
DATE POSTED
January 4, 2025

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