[Internal] Sales Development Representative (Remote)

To excel as an Internal Sales Development Representative (SDR) at AuditBoard, you'll need a blend of strong communication skills, sales acumen, and proficiency in tools like Salesforce and LinkedIn. Prior experience in outbound/inbound sales in a B2B SaaS environment is preferred, as well as excellent cold calling and prospecting abilities. Being organized and adaptable to changing priorities will also greatly enhance your success in this role.

At AuditBoard, the career growth potential for an Internal Sales Development Representative is significant. This position is designed for those who are eager to take on new challenges and thrive in a fast-paced environment. High-performing SDRs can expect to receive coaching and additional training, which can lead to opportunities for advancement within our sales organization and beyond.

The primary responsibilities of an Internal Sales Development Representative (SDR) at AuditBoard include generating new business opportunities, managing the lead pipeline, and ensuring the quality of leads. You will reach out to prospective customers through platforms like LinkedIn and ZoomInfo, partner with marketing for demand-generation campaigns, and track your daily activities, all while aiming to exceed your sales metrics.

AuditBoard is committed to supporting its Internal Sales Development Representatives by providing the necessary training and resources to excel in their roles. From offering robust onboarding processes to ongoing coaching and feedback, we invest in our employees’ development, ensuring that they have the tools needed to succeed in their sales efforts.

The work culture at AuditBoard is vibrant, collaborative, and driven by a shared goal of innovation. We thrive on teamwork and support, celebrating each other's successes while continually pushing ourselves to improve. Our emphasis on a friendly atmosphere, combined with a competitive spirit, ensures that everyone feels motivated and engaged in their work.

Working remotely as an Internal Sales Development Representative at AuditBoard comes with great benefits, such as flexible working hours, the ability to work from anywhere, and a generous monthly allowance to enhance your life. Additionally, you will have access to comprehensive health coverage, a 401(k) plan with company matching, and various employee resource groups for networking and support.

Teamwork is crucial for an Internal Sales Development Representative role at AuditBoard. Collaboration with fellow SDRs and partners in marketing enhances lead generation efforts and opens up pathways to achieve collective sales goals. A focus on teamwork helps create an environment where everyone can contribute ideas and strategies while learning from one another.

When answering this question, emphasize your organizational skills and your ability to manage a lead pipeline. Describe a system or method you use, like categorizing leads by potential revenue or urgency, and explain how you adapt this based on daily or weekly targets to ensure you are meeting or exceeding your metrics.

In your response, outline a specific scenario where you encountered objections from a prospective client but used your skills in communication and negotiation to address their concerns. Highlight the techniques you used and the ultimate outcome to demonstrate your resilience and capabilities.

Discuss your experience using platforms like Salesforce, Outreach, or LinkedIn for prospecting. Talk about any specific strategies you employed that were effective and how you leveraged these tools to track your performance and improve your outreach efforts.

Share your personal strategies for dealing with rejection in sales. You might mention the importance of maintaining a positive mindset, viewing each rejection as a learning opportunity, and how you reflect on interactions to improve future performance. Highlight any techniques you use to recuperate quickly and stay motivated.

Illustrate your approach to teamwork by providing an example of how you've previously collaborated with colleagues, such as sharing leads, strategizing for demand-generation campaigns, or brainstorming on how to best approach a prospect. Emphasize the role of communication and support in achieving shared goals.

When answering this question, mention key metrics like the number of meetings set, qualified leads generated, and overall conversion rates. Explain why these metrics are essential for your role in measuring success and adjusting strategies to improve performance continually.

Discuss your methods for staying current, which may include following industry blogs, engaging with thought leaders on social media, or participating in webinars. Highlight your commitment to lifelong learning and how this knowledge enhances your effectiveness as an SDR.

Highlight your intrinsic motives for working in sales, such as a desire to help businesses or customers by providing valuable solutions. Also, mention extrinsic factors such as achieving quotas, earning commissions, or recognition from peers. Make it relatable by connecting it to your experiences at AuditBoard.

When answering this question, outline your approach to difficult conversations, including active listening, staying calm, and addressing the client’s concerns empathetically. You might provide a scenario where you successfully navigated a challenging conversation, showing your problem-solving and communication skills.

In your response, focus on the aspects of AuditBoard that resonate with you, such as the company’s growth trajectory, innovative solutions, and culture of collaboration. Share what excites you about the prospect of joining the team and how your values align with the company's mission.