Solutions Engineer, Autodesk Water

As a Solutions Engineer at Autodesk, you'll evaluate customer strategies and align Autodesk’s Water offerings with their goals. You will be responsible for being the primary Water technology expert within your account teams, engaging with customers, and building comprehensive business cases for our solutions. Your role will also include guiding the technical discovery process to uncover business needs, collaborating with internal subject matter experts, and presenting compelling solutions that demonstrate the value of Autodesk technologies.

To qualify for the Solutions Engineer position at Autodesk, you should have at least 7 years of experience in the Water/Wastewater sector and a strong technical understanding of Autodesk's Water solutions like InfoWorks ICM and InfoWater Pro. A Bachelor’s or Master's degree in Civil or Environmental Engineering or a related field is required to ensure a solid foundation in engineering principles related to water management.

A Solutions Engineer at Autodesk must have strong industry experience and a vision for account strategy, coupled with a solid understanding of the sales process. Expertise in Autodesk’s Water tools is critical, along with the ability to communicate effectively and build technical business cases that resonate with customers. Problem-solving skills, creativity, and knowledge of local engineering guidelines are also essential for success in this role.

At Autodesk, we are committed to fostering a culture of personal and professional development. As a Solutions Engineer, you'll have opportunities to collaborate with diverse teams, engage in innovative projects, and continuously learn from industry experts. Our robust support system, including mentorship and training programs, helps you thrive and advance within the company, while also allowing you to contribute to impactful projects in the Water industry.

As a Solutions Engineer at Autodesk, your impact is significant! You will help shape the future of water management practices by providing customers with innovative solutions that address their unique challenges. Your expertise not only helps customers realize their goals but also reinforces Autodesk's vision to become trusted partners in the Water sector, ultimately contributing to sustainable development and smarter resource management.

Be prepared to highlight specific Autodesk Water solutions you’ve worked with, such as InfoWorks ICM or InfoWater Pro. Discuss projects where you've applied these tools to solve customer challenges, and emphasize your hands-on knowledge and any certifications or training you've received.

Explain your method for engaging with clients to uncover their specific needs. Discuss utilizing structured interviews, surveys, or workshops to understand their challenges and goals, and how you translate this information into actionable insights using Autodesk's offerings.

Focus on your ability to simplify complex concepts into layman's terms. Use stories or case studies to illustrate how Autodesk’s Water solutions deliver value, and emphasize the importance of tailoring your communication style to suit the audience's level of understanding.

Choose a significant project where you played a key role. Highlight the challenges faced, your specific contributions, how you used Autodesk tools to approach the issues, and the positive outcomes achieved, such as improved efficiency or cost savings for the client.

Talk about your regular practices such as reading industry publications, attending webinars, participating in professional networks, and following thought leaders on social media. Consider mentioning specific organizations related to Water management that you engage with.

Focus on Autodesk's commitment to innovation, sustainability, and customer collaboration. Highlight the unique features of Autodesk’s Water tools and how they enable customers to achieve better project outcomes, enhancing their ability to manage water resources effectively.

Discuss your approach to understanding the stakeholders' needs and priorities. Emphasize building trust through regular communication, providing valuable insights, and demonstrating your expertise, which positions you as a partner rather than just a vendor.

Explain your approach to follow-up that includes feedback surveys, one-on-one check-ins, and success metrics. Discuss how you use this feedback to inform future enhancements to Autodesk solutions and cultivate ongoing relationships.

Provide a concrete example where customer feedback led to actionable insights that you communicated to the product team. Focus on how this collaboration resulted in improved features or new offerings that benefitted current and future customers.

Discuss your strategies for time management and prioritization, such as utilizing project management tools, maintaining clear communication with customers, and regularly assessing the urgency and impact of various customer needs.