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Sales Associate, Nashville (Part-Time) - job 1 of 2

About Away

We believe travel makes us better. Founded in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

Join The Crew

We are hiring a Part-Time Sales Associate to join our Nashville, 12 South team.

Our Retail team creates a transformative experience for each and every customer that visits one of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger bond with loyal Away fans.

This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. 

What you’ll do as a Sales Associate

  • You’ll provide exceptional customer service to every person, every time

  • You’ll deliver a memorable experience to each and every customer in a way that is uniquely Away

  • You’ll represent our brand and our core values

  • You’ll maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product and sales journey

  • You’ll maintain the integrity of the space and uphold our visual standards

  • You’ll work in-store programs and events as needed

  • You’ll assist with any necessary processes and operations to keep the store alive and thriving

Who you are

  • You’re an excellent communicator with a passion for people

  • You’re comfortable working with all types of personalities

  • You maintain cool under pressure

  • You’re an effective and expedient problem-solver with a keen attention to detail

  • You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand

  • You’re agile, and motivated by a fast-paced and ever changing environment

  • You’re passionate about transforming travel for all (but that’s a given!)

  • You’re able to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift

  • You’re able to stand/be on feet for extended periods of time throughout the duration of a work shift

  • You’re able to bend, squat, twist, and reach as needed throughout the duration of a work shift

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

Who We Are

  • We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. 

  • We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.

  • We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

What We Offer

  • Pay Range: $16.00 hourly

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.

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Average salary estimate

$33280 / YEARLY (est.)
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$33280K
$33280K

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What You Should Know About Sales Associate, Nashville (Part-Time), Away

At Away, we believe travel can enhance one’s life in countless ways, and as a Part-Time Sales Associate in Nashville, you have the unique opportunity to be part of that transformative journey. Join us in our vibrant 12 South store, where your main mission will be to create memorable experiences for every customer that walks through our doors. You'll excel in delivering top-notch customer service, showcasing your product knowledge, and helping shoppers navigate our range of innovative luggage and travel essentials. Every customer interaction is a chance to build connections and share our passion for travel. As a member of our retail crew, you'll embody our brand's core values, represent Away's spirit, and ensure the store remains an inviting and organized space. We're seeking outgoing individuals who thrive on human interaction and can adapt to various personalities. If you're someone who loves to solve problems, operates well under pressure, and is eager to contribute to a supportive and inclusive work environment, we'd love to have you onboard. Your role will encompass everything from assisting with in-store events to upholding our visual presentation standards. So, if you're ready to bring your enthusiasm and creativity to Away, take that first step and apply! We can't wait to meet you!

Frequently Asked Questions (FAQs) for Sales Associate, Nashville (Part-Time) Role at Away
What are the responsibilities of a Part-Time Sales Associate at Away in Nashville?

As a Part-Time Sales Associate at Away in Nashville, you will be responsible for providing exceptional customer service, creating memorable shopping experiences, maintaining product knowledge, and ensuring the store is visually appealing. You'll actively engage with customers, assist them throughout their shopping journey, and manage in-store events and programs.

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What qualifications are required for the Sales Associate position at Away in Nashville?

The ideal candidate for the Sales Associate position at Away in Nashville should possess excellent communication skills, enjoy working with diverse personalities, and maintain composure under pressure. Being a problem-solver, detail-oriented, and having a passion for travel are essential. Physical capabilities include being able to lift up to 25 pounds and stand for extended periods.

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What is the work environment like for a Sales Associate at Away in Nashville?

The work environment for a Sales Associate at Away in Nashville is dynamic and fast-paced, focusing on collaboration and customer interaction. The company promotes a supportive culture, encouraging employees to express their creativity and be innovative while fostering connections with customers and among teammates.

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What benefits do Sales Associates at Away in Nashville receive?

Sales Associates at Away in Nashville enjoy competitive hourly pay, supportive work culture, and opportunities for career growth. Additionally, the company provides various time-off options and values employees' personal journeys and passions, fostering a balanced work-life experience.

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How can I stand out as a candidate for the Sales Associate position at Away in Nashville?

To stand out as a candidate for the Sales Associate position at Away in Nashville, showcase your passion for travel, customer service experience, and ability to work in a fast-paced environment. Demonstrating creativity, communication skills, and a strong alignment with Away’s values will also help elevate your application.

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Common Interview Questions for Sales Associate, Nashville (Part-Time)
How would you provide exceptional customer service as a Sales Associate at Away?

To provide exceptional customer service at Away, I would prioritize understanding each customer's needs, actively listen, and offer personalized suggestions. My goal would be to create a welcoming atmosphere where customers feel valued, ensuring they leave with a memorable experience.

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Can you describe a time when you dealt with a difficult customer?

In handling a difficult customer, I would approach the situation with empathy and patience, actively listening to their concerns. My aim would be to find a creative solution that satisfies them while maintaining the integrity of the brand, showcasing my problem-solving skills in the process.

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What do you think is the key to maintaining product knowledge as a Sales Associate?

The key to maintaining product knowledge as a Sales Associate is continuous learning. I would regularly review product details, attend staff training sessions, and engage with customers to hear their feedback, ensuring I stay informed and can confidently answer questions.

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How would you contribute to visual merchandising at Away?

I would contribute to visual merchandising at Away by ensuring the store is visually appealing and aligns with brand aesthetics. I’d leverage creativity to design displays that attract attention, highlight new arrivals, and make it easy for customers to navigate the store.

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How do you handle working in a team-oriented environment?

In a team-oriented environment, I excel by collaborating openly and communicating effectively with my colleagues. I believe in supporting each other’s efforts, sharing feedback, and learning from one another to enhance our collective performance and create a positive workplace culture.

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Why are you passionate about the travel industry?

I am passionate about the travel industry because it offers endless opportunities for exploration and personal growth. I believe travel enriches life experiences and understanding different cultures, which I love to share with others, encouraging them to embark on their journeys.

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What techniques do you use to stay organized during busy shifts?

During busy shifts, I prioritize tasks and maintain a clear to-do list. I utilize effective time management techniques to ensure all customer inquiries and store responsibilities are addressed promptly, contributing to a smooth and efficient service experience.

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How would you describe the core values of Away?

The core values of Away center around customer experience, community, and innovation. I would describe them as commitment to excellence, support for travelers, and fostering connections through quality products and services that transform the travel experience.

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What do you find most rewarding about being a Sales Associate?

The most rewarding aspect of being a Sales Associate is the opportunity to create meaningful connections with customers. It’s fulfilling to know that I can help them find the perfect travel solutions and contribute to their memorable experiences.

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How do you keep yourself motivated in a retail environment?

I stay motivated in a retail environment by focusing on the impact I make through customer interactions and celebrating team successes. Relying on my passion for travel and the joy of helping customers fuels my enthusiasm and encourages a positive work ethic.

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Away is a modern lifestyle brand creating thoughtful products designed to transform travel. Since our launch in February 2016, we have become one of the fastest-growing consumer brands in the world. We have sold millions of travel products, grown ...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Sabbatical
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
January 15, 2025

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