Account Manager Advertisers (f/m/d)

As an Account Manager Advertisers at Awin, you will manage affiliate programs for various advertisers. Your responsibilities include responding to advertiser queries, monitoring program performance, delivering quarterly business reviews, and developing solutions to enhance customer satisfaction. You'll leverage your analytical skills to spot opportunities for optimization and work closely with publishers and stakeholders.

To become an Account Manager Advertisers at Awin, candidates should have at least 1-2 years of experience in advertising or e-commerce. A strong understanding of e-commerce technologies, excellent English communication skills (B2+/C1), and the ability to analyze data for problem-solving are essential qualifications for this role.

At Awin, work-life balance is a priority, especially for our Account Managers. We offer a flexible four-day work week at full pay, allowing our employees to have a healthier work-life integration. Additionally, we provide various paid special leaves and condensed working hours during the summer months.

Awin provides a wealth of development opportunities for Account Managers through our Awin Academy. This extensive training suite covers a range of skills to support both professional and personal growth. You'll have access to conveniently packaged trainings designed to help you excel in your role and nurture your career.

Awin is dedicated to creating a diverse and inclusive workplace for all employees, including Account Managers. We believe in the power of uniqueness and authenticity, championing inclusivity in our hiring practices and promoting a culture where every employee feels valued and empowered to bring their whole selves to work.

In managing client relationships, I emphasize clear communication and building trust over time. It’s important to regularly check in and update clients on their program performance while proactively addressing any concerns or opportunities for growth. I look to develop long-term partnerships by being solution-oriented and responsive.

To optimize an affiliate program, I would analyze performance data to identify trends and opportunities, implement A/B testing for different strategies, and engage with publishers to understand their strengths. Developing tailored marketing tactics that align with both client and publisher goals is also crucial for success.

In high-pressure situations, I stay calm and prioritize tasks based on urgency and impact. I maintain communication with my clients, ensuring they are informed and that I’m actively working towards solutions. This method not only alleviates stress but builds trust with clients.

Essential tools for an Account Manager include analytics platforms to track program performance, CRM software for managing client interactions, and communication tools for effective collaboration. Having the right technological support enhances efficiency and helps maintain positive client relationships.

Once, I faced a significant drop in a client's program performance due to a market shift. I quickly analyzed the data, identified the changes needed, and proposed a new strategy that included targeted promotion adjustments. The client appreciated my proactive approach, and within months, program performance improved significantly, leading to a strengthened partnership.

Preparing for a quarterly business review requires thorough data analysis and an understanding of client goals. I would gather performance metrics, industry trends, and insights to highlight successes and areas for improvement. Tailoring the discussion to the client's specific objectives ensures the meeting adds value.

Data analysis is critical in my role, as it allows me to identify patterns, opportunities, and areas needing improvement. By interpreting data effectively, I can make informed recommendations to clients and optimize their affiliate programs strategically.

The affiliate marketing landscape is evolving with increasing technology and data integration. I foresee a greater emphasis on personalization and automation, leading to more effective targeting strategies. Adapting to these changes will be vital for Account Managers to stay competitive.

The most important quality for an Account Manager Advertisers is strong communication skills. The ability to effectively communicate and build relationships with clients and stakeholders is paramount. This quality ensures that expectations are clear and that solutions can be implemented efficiently.

I am excited about the opportunity to work at Awin because of its commitment to innovation and inclusivity. The company’s focus on employee development, work-life balance, and its dynamic culture align perfectly with my personal and professional goals. I'm eager to contribute to a team that values both growth and diversity.