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Account Manager - job 1 of 50

Position Summary...What you'll do...The Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager, you will be responsible for driving strategy and delivering growth in strategic priority categories. You'll partner with senior executives and leaders across the organization to deliver on the strategy while managing Strategic Account Managers working with them to build their accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you!This role would be on the Marketplace team. It requires someone who is comfortable working with all levels and teams within the organization, including executive leadership. Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.You'll sweep us off our feet if...• You are seller obsessed and relationship driven.• You're a visionary always looking for ways to distinguish from the competition.• You thrive in constantly evolving, fast-paced, dynamic environments.• You're results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.• You build trust quickly and lead by influence with the ability to translate to varied audiences.• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.• You are creative and resilient - always looking for new ways to approach problems and drive business performance.• You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.You'll make an impact by:• Developing an assortment strategy and management for a specific category or department; follows processes and procedures for managing assortment quality; assists with the development of lists of assortment needs for a department or category; develops plans to address needs; records information used to assess assortment performance and opportunities.• Overseeing business performance: Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.• Being a trusted advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a "one team" approach to accomplish the goals of the business and drive negotiations from a "win-win" perspective that establishes credibility and trust with our partners and delivers consistently improved performance.• Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.• Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.• Building a team: Managing a team of strategic account manager(s); developing their skills and acting as a mentor.Preferred Qualifications:• 7+ years' experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred.• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.• Strong negotiation, interpersonal and influential skills.• Detail and results-oriented with sense of urgency.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279/Bellevue, Washington US-11075:The annual salary range for this position is $108,000.00-$216,000.00Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00Bentonville, Arkansas US-10467:The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...221 River St, Hoboken, NJ 07030, United States of America
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What You Should Know About Account Manager, Walmart

Are you ready to take on a challenging and rewarding role as an Account Manager with Walmart in Kearny, NJ? This isn't just any job; it's an opportunity to be at the forefront of driving strategic growth in a dynamic environment. As an Account Manager, you will be pivotal in managing a team of Strategic Account Managers, driving strategies that elevate product offerings and enhance customer experiences. Working cross-functionally with teams from merchandising to marketing, you'll develop and execute plans that lead to incredible results. If you're a natural leader with seven years of experience in business management, e-commerce, or account management, and you're passionate about building relationships and results, we want to hear from you! With Walmart's commitment to diversity and inclusion, you will find a workplace that values your individuality while empowering you to rise. Prepare to engage with executives, conduct in-depth performance analyses, and mentor your team to fulfill their potential. Sound exciting? It is, and it's waiting for you to make a significant impact here at Walmart!

Frequently Asked Questions (FAQs) for Account Manager Role at Walmart
What are the main responsibilities of an Account Manager at Walmart?

As an Account Manager at Walmart, you'll oversee strategies that drive growth in key categories, manage a team, and collaborate with various departments to optimize product performance. You'll be working closely with sellers to optimize their offers and ensuring that the customer experience remains best-in-class. Your role will involve significant analysis, planning, and the execution of marketing strategies.

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What qualifications do I need to apply for the Account Manager position at Walmart in Kearny, NJ?

To qualify for the Account Manager role at Walmart, you should possess at least seven years of experience in business management, account management, or e-commerce. A strong foundation in category merchandising and the ability to analyze business performance metrics are essential. Additionally, exceptional communication and leadership skills will help you succeed in this fast-paced environment.

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How does Walmart support employee growth and development for Account Managers?

Walmart is committed to employee development, offering various resources like mentoring opportunities, training programs, and educational benefits to support your growth. As an Account Manager, you'll not only lead a team but also be involved in your own learning journey, working closely with your manager to enhance your skills and advance in your career.

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What kind of work environment can Account Managers expect at Walmart?

As an Account Manager at Walmart, you can expect a vibrant and dynamic work environment that encourages innovation and collaboration. The culture prioritizes inclusivity and diversity, ensuring that all employees feel valued and respected. You'll face challenges that require creative solutions, making every day engaging and rewarding.

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What benefits are offered to Account Managers at Walmart?

Walmart offers an extensive benefits package for Account Managers, which includes competitive pay, performance-based bonuses, healthcare options, and a 401(k) match. Additional perks such as paid parental leave, tuition reimbursement through Live Better U, and various leave options are also provided to ensure a satisfied and well-supported workforce.

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Common Interview Questions for Account Manager
Can you describe your experience in managing a team as an Account Manager?

When answering, focus on specific instances where you've successfully led a team. Highlight your leadership style, any challenges faced, how you motivated your team, and the results achieved. Use metrics to emphasize performance improvements.

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How do you approach strategic planning in your role as an Account Manager?

Discuss your method for developing and executing strategic plans, including how you set goals, measure progress, and adjust your approach based on performance data. Provide examples of successful strategies you implemented in previous roles.

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What strategies do you use to build and maintain strong relationships with sellers?

Articulate your relationship-building techniques, such as regular communications, understanding sellers' needs, and providing them value. Share a success story that demonstrates how you’ve built a productive relationship that benefited both the sellers and the organization.

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How do you analyze business performance and implement corrective actions?

Explain your analytical skills, particularly how you utilize data to identify issues and opportunities. Provide an example of a specific situation where your analysis led to actionable insights and resulted in improved performance.

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What role does negotiation play in your experience as an Account Manager?

Discuss the importance of negotiation in your role and provide examples of successful negotiations you led. Touch on techniques you use and how achieving win-win results have positively impacted relationships and business outcomes.

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How do you ensure your team is aligned with the company's overall goals?

Describe your methods for aligning team objectives with company goals, such as regular check-ins, strategic meetings, and performance reviews. Highlight the importance of clear communication and shared vision in driving team success.

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How do you adapt to changes in the e-commerce landscape?

Share your approach to staying informed about trends in e-commerce, such as participating in industry workshops, webinars, and networking events. Discuss how you’ve adapted your strategies in response to shifts in the marketplace.

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What brings you to Walmart and how do you align with our company culture?

Express your admiration for Walmart’s mission, values, and commitment to its associates and customers. Use personal and professional examples that demonstrate your alignment with their culture of respect, teamwork, and innovation.

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Describe a situation where you encountered a significant challenge as an Account Manager and how you overcame it.

Share a specific challenge, detail the steps you took to address it, and the ultimate outcome. Emphasize skills such as problem-solving, adaptability, and collaboration that were instrumental in your success.

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How do you prioritize tasks and manage your time effectively as an Account Manager?

Discuss techniques you use for task prioritization, such as the Eisenhower Matrix or leveraging technology for tracking deliverables. Provide examples of situations where effective time management led to successful project outcomes.

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