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Customer Support Consultant (English and German Speaking) (f/m/d)

Awin seeks a Customer Support Consultant fluent in English and German to join their global Live Support Team, focusing on providing top-tier service and support to VIP clients.

Skills

  • Fluency in English and German
  • Excellent customer service skills
  • Strong organizational and time management skills
  • Confident communication abilities
  • Proficiency in MS Office

Responsibilities

  • Manage requests from VIP Platform Services customers
  • Administer customer accounts and resolve financial issues
  • Assist in management of programme upsells and retention
  • Update content for clients and internal support tools
  • Stay informed about upgrades and internal processes

Benefits

  • Flexible work schedule with a four-day week
  • Health and dental insurance
  • Development and training opportunities
  • Remote working allowance
  • Peer appreciation program
To read the complete job description, please click on the ‘Apply’ button
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Awin is a global affiliate network and the new name for Affiliate Window and zanox. With 15 offices worldwide, 900 employees, 100,000 contributing publishers and 6,000 advertisers, Awin connects customers with brands in over 180 countries around t...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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