Specialty Account Manager, Auvelity (Murfreesboro, TN)

As a Specialty Account Manager at Axsome Therapeutics, your primary responsibilities include executing commercial activities in your designated territory, establishing strong relationships with healthcare providers, and ensuring the successful sale of Axsome's products. You will engage with customers both in-person and digitally, develop business plans to meet sales goals, and serve as a resource on payer policies and processes.

To be eligible for the Specialty Account Manager role at Axsome Therapeutics, candidates should hold a Bachelor's degree and possess a minimum of 5 years of experience in field customer account management. Relevant experience in CNS disorders or a background in psychiatric healthcare is strongly preferred, alongside proven success in pharmaceutical sales.

Axsome Therapeutics is committed to the growth of its Specialty Account Managers through comprehensive training programs and continuous support from leadership. SAMs receive valuable insights on market trends, product knowledge, and strategic approaches to enhance their success and drive performance in their territories.

The anticipated salary range for the Specialty Account Manager position at Axsome Therapeutics is between $100,000 and $150,000 annually. Salary offers will consider factors such as experience, qualifications, and location, also including potential annual bonuses and generous benefits.

Yes, Axsome Therapeutics is dedicated to providing equal employment opportunities for all applicants. The company values diversity and encourages candidates from all backgrounds, regardless of race, gender, age, or disability, to apply for the Specialty Account Manager role.

In discussing your experience, focus on specific instances where you successfully built and maintained relationships with key stakeholders. Highlight your strategies for understanding customer needs and how your approach led to measurable outcomes. Good examples may include increased patient engagement or successful product prescribing metrics.

When addressing this question, outline a structured approach that includes market analysis, identifying key accounts, and setting clear objectives. Discuss the importance of aligning your plan with company goals and being adaptable to changing market conditions, citing any relevant experience where you've successfully implemented a business strategy.

For this question, share techniques such as active listening, empathy, and finding common ground. Use a real-world example that illustrates how you resolved a tension-filled situation or objection, emphasizing your ability to maintain professionalism and focus on positive outcomes.

Discuss your background in CNS products, mentioning specific medications or therapies. Share your knowledge of patient support services, such as eligibility verification, prior authorization processes, and how you helped patients navigate these complexities to enhance their treatment experience.

Explain your prioritization process, which could include assessing account profitability, urgency, and strategic importance. Provide an example of a busy period where you successfully managed your workload while achieving your targets. Highlight tools or methods you use to stay organized.

Address the significance of understanding the product’s benefits, the competitive landscape, and customer needs. Discuss how tailoring your communication strategy to resonate with stakeholders is key, supported by a past example of how you successfully introduced a product to healthcare providers.

Prepare to recount a specific achievement where your strategic input contributed to meeting or surpassing sales goals. Use quantifiable metrics to demonstrate your impact, such as percentage increases, growth in accounts, or milestones reached, ensuring the example aligns with the role at Axsome.

Reflect on contemporary challenges, such as navigating digital transformation, regulatory changes, or competition. Your answer could also incorporate insights on how you would approach these challenges and adapt strategies effectively as a Specialty Account Manager at Axsome Therapeutics.

Mention your methods for staying informed, including industry publications, webinars, and networking. Highlight how you leverage this information in your sales approach, ensuring that it aligns with the needs and trends relevant to your accounts.

In responding to this query, connect your personal and professional values to Axsome’s mission in CNS disorder treatment. Share your enthusiasm for making a difference in patients’ lives and how your skills and experience align with the objectives of the Specialty Account Manager role.