Specialty Account Manager, Sunosi (Idaho)

The Specialty Account Manager at Axsome Therapeutics is responsible for executing commercial activities for Sunosi in Idaho, developing strong customer relationships, promoting the product in a compliant manner, and managing territory performance. This role involves engaging with healthcare providers in both clinical settings and digital formats, creating comprehensive business plans, and providing strategic insights to ensure effective product delivery.

To qualify for the Specialty Account Manager position at Axsome Therapeutics, candidates should possess a bachelor's degree and have at least five years of field customer experience or account management. Minimum three years of experience in healthcare or relevant CNS/Psychiatry fields is preferred, alongside a background in pharmaceutical or biotech sales. Experience with patient support services and digital marketing is also highly regarded.

The Specialty Account Manager plays a crucial role in supporting patient access to Sunosi by building strong relationships with healthcare providers and understanding their needs. They assist in navigating payer policies, ensuring eligibility and benefit verification, and providing education on prior-authorizations and appeals processes. Through this support, they enhance the ability of healthcare professionals to prescribe Sunosi effectively.

Axsome Therapeutics prefers candidates for the Specialty Account Manager role to have a minimum of five years in specialty sales, with a strong emphasis on CNS and Psychiatry experience. Candidates with a track record of high performance in their roles and experience in launch activities are especially valued. Additionally, having a collaborative spirit and the ability to work under aggressive timelines are critical for success in this fast-paced environment.

The anticipated salary range for the Specialty Account Manager position at Axsome Therapeutics is between $110,000 and $150,000. The final salary will depend on various factors, including experience, qualifications, and location. The company also provides bonuses, equity options, and a comprehensive benefits package to support a rewarding compensation structure.

When answering this question, highlight your specific experiences in account management, focusing on your ability to foster relationships with healthcare providers, manage multiple accounts, and meet sales targets. Provide examples of how you've developed territory business plans and achieved results through innovative strategies.

Focus on discussing how you'll leverage both virtual and live engagements to promote Sunosi. Address your approach to understanding customer needs, utilizing marketing resources effectively, and the importance of compliance and ethical promotion. Use specific examples if possible.

Explain your approach to handling objections by actively listening to the concerns raised and addressing them with factual information. Highlight your research skills and readiness to provide data or case studies that support your product while maintaining respect and professionalism.

Demonstrate your understanding of the CNS market by discussing recent trends, challenges with patient access, or competition. Talk about how these challenges can affect sales strategies and how you would adapt your approach to overcome them.

Provide a specific example showcasing your ability to work collaboratively across departments, such as sales, marketing, and product development. Discuss the outcomes from this collaboration that contributed to achieving business objectives.

Emphasize the importance of digital marketing in reaching customers effectively in today’s landscape. Discuss specific digital tools or platforms you have used to engage healthcare providers and enhance product visibility.

Share specific details about a product launch you were involved in, your role in the planning and execution phases, challenges you faced, and the strategies you implemented that contributed to its success.

Discuss how you would collect and analyze data to identify trends or shifts in the marketplace. Talk about using this information to adjust your strategies in response to these changes.

Share your passion for making a difference in patients' lives through innovative therapies like Sunosi. Discuss your commitment to excellence in the pharmaceutical field and how you align with Axsome Therapeutics' mission.

Elaborate on your time management skills and tools you use to stay organized, such as scheduling priorities, setting goals, and how you adapt when unexpected challenges arise. Highlight your proven ability to handle multiple responsibilities efficiently.