Lead and execute on the end-to-end management of lifecycle marketing GTM programs, including creation, deployment, testing, optimization, analysis and reporting
Partner across an Integrated marketing group to drive multi-channel (heavy focus on email) lifecycle outreach strategies for product/feature engagement, event attendance - all of which empower our partners to help our customers find and rent homes
Work alongside Product Marketing, Partner Marketing, Paid Media, Organic Social, Marketing Operations and Engineering teams to develop lifecycle communication strategies, assess new opportunities, drive reengagement and optimize existing experiences
Partner with Product Marketing to develop programs by cohorts to improve personalization, and build tailored messaging streams
Partner with Marketing Operations to scope automated tools meant to drive scale
Drive test-and-learn optimizations; provide insights and recommendations through analysis on as-appropriate basis
Use analytics and qualitative and quantitative insights to identify, size and prioritize opportunities that drive higher lifetime value for target partner segments
Capture and brief requirements for the development of channel campaigns (including landing pages), and participate in the creative review and approval process
You have 5+ years of experience leading lifecycle, email, CRM and/or Engagement Marketing programs
Experience building with HTML email templates including troubleshooting and editing code.
You have considerable experience with a B2B marketing automation platform (Ex: Salesforce Pardot, Eloqua, Simon Data, or Marketo)
You have demonstrable experience deriving and using customer insights and data to understand the customer base (Tableau, Google Analytics, etc.)
You are comfortable with ambiguity and change, and have experience in building programs quickly from the bottom up
You have a successful track record of developing and executing channel strategies, including measuring and delivering on performance targets
You have strong project management skills including: conceptualization, driving alignment, planning resources, managing deadlines and objectives, delivering analysis and recommendations (Smartsheets/Wrike/Asana experience helpful)
You take ownership, are an inventive problem solver, and have a high level of accountability
You collaborate well with others across the organization and thrive in a dynamic, fast-paced, and highly-fluid environment
You demonstrate outstanding verbal and written communication skills
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Zillow is a leading American tech real-estate marketplace company founded in 2006. We provide information and services related to selling, buying, renting, and financing through our platform, accessible through our website and mobile app.
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