Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.
As a Technical Support Specialist you will help users navigate company products and how to use them. They work closely with other Technical Support Specialists to solve complex hardware or software issues and respond to high call volumes. Their job is it stay up-to-date on company products and how they work in order to best help customers with their questions. They may be responsible for taking feedback from customers and relaying information about recurring issues with computer hardware or software to Product Engineers.
PRIMARY RESPONSIBILITIES:
EDUCATION & EXPERIENCE:
#LI-JW1
#LI-HYBRID
Click here for some insight into our culture!
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Permutive as a Technical Solutions Engineer to develop innovative technical solutions that enhance customer success in the advertising ecosystem.
Join Allied Universal as a Security Shift Supervisor to lead quality service delivery and ensure client satisfaction in a dynamic environment.
Join CHI St. Vincent Heart Clinic of Arkansas as a Certified Medical Assistant and play a vital role in supporting patients' cardiac health.
Join Allied Universal as a Security Professional to help maintain a safe environment in a healthcare facility.
Join MGM Resorts International as a Bus Runner and be a part of creating unforgettable experiences in the heart of Las Vegas.
Join Upgrade's customer service team to provide exceptional support and guidance to customers through the loan application process.
Join the dedicated team at Morristown-Hamblen Healthcare System as a Health Unit Coordinator, where you will support patient care through essential clerical services.
Join Dignity Health Medical Foundation as a Medical Office Representative II and play a key role in patient support and clinic operations.
Join ABC Legal Services as a Data Entry Specialist where you can work remotely and support our team in the legal document filing process.
Subscribe to Rise newsletter