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Chief Operating Officer & Head of Compliance

Reports to: Board of Directors

Role Overview

We are seeking a highly experienced individual to serve as Chief Operating Officer (COO) and Head of Compliance for our Maltese entities. These roles have been structured explicitly to eliminate conflicts of interest, ensuring that the integrity and independence of the Compliance function are preserved.

Key Safeguards:

  1. The COO role focuses solely on the oversight of outsourced operational activities, with no involvement in day-to-day operational management.
  2. The Compliance Officer role remains independent, with no oversight responsibilities over the COO’s day-to-day activities.
  3. The COO’s activities are subject to independent monitoring by the Internal Auditor, as per Rules R1-1.5.3.1 and R1-1.5.3.2 of Part BI of the Investment Services Rules, R3-2.7.32 of Chapter 3 of the Financial Institutions Rulebook (FIR/03), and paragraphs 31–33 of the EBA Guidelines on Internal Governance under Directive 2013/36/EU.

This ensures the effectiveness of the second line of defence and compliance with internal governance standards.

Key Responsibilities

COO Responsibilities:

Oversight of Outsourced Operational Activities

  • Monitor and oversee outsourced operational activities performed at the Group level, ensuring compliance with regulatory requirements and internal policies. Responsibilities include:
    • Operational AML activity: Supervise outsourced AML operations to ensure regulatory alignment and risk mitigation.
    • Operational Safeguarding activity: Oversee safeguarding of client funds, including reconciliation and segregation processes, as performed by outsourced teams.
    • Operational IT activity: Ensure operational IT resilience and compliance with DORA (Digital Operational Resilience Act).
    • Operational EMIR reporting: Oversee outsourced processes for accurate and timely EMIR reporting.

Risk Management and Monitoring

  • Develop a framework for independent monitoring of outsourced operational activities to ensure alignment with regulatory and business objectives.
  • Provide regular updates to the Board and Internal Auditor on the performance of outsourced operational functions.

Stakeholder Management

  • Act as the primary liaison with Group-level operational teams, ensuring clear communication and accountability for outsourced activities.
  • Collaborate with the Internal Auditor to ensure an independent review of all operational oversight activities.

Independent Monitoring of COO Role

  • The COO’s activities are independently monitored and reviewed by the Internal Auditor to ensure that compliance with operational oversight responsibilities is objective and unbiased.
  • Reports to the Board are reviewed by the Internal Auditor to maintain transparency and eliminate conflicts of interest.

Head of Compliance Responsibilities:

Regulatory Compliance

  • Lead the Compliance function, maintaining independence from day-to-day operational activities.
  • Ensure compliance with all applicable regulations, including MFSA rules, DORA, AML/CFT obligations, and EMIR reporting requirements.
  • Implement compliance monitoring plans to provide effective oversight of the outsourced operational activities.

Policy and Procedure Development

  • Develop and maintain robust compliance policies and procedures, ensuring they align with regulatory requirements and industry best practices.
  • Conduct regular reviews of compliance frameworks to identify and mitigate risks.

Second Line of Defence

  • Provide independent assurance that outsourced operational activities comply with regulatory standards, with no overlap or conflict with the COO role.
  • Conduct compliance reviews, independent of operational oversight activities, and escalate findings to the Board and Internal Auditor as necessary.

Regulatory Engagement

  • Represent the company in discussions with regulators, auditors, and other external stakeholders on compliance matters.
  • Proactively address regulatory concerns and implement solutions to meet governance and compliance expectations.

Key Requirements

  • Extensive experience in compliance and operational oversight roles, preferably in the financial services sector.
  • Strong knowledge of MFSA rules, DORA, AML/CFT regulations, and EMIR reporting requirements.
  • Demonstrated ability to oversee outsourced operational activities while maintaining an independent compliance function.
  • Proven ability to manage relationships with regulators and auditors.
  • Exceptional leadership and communication skills, with a focus on collaboration across multiple teams and jurisdictions.

Preferred Qualifications

  • Professional certification in compliance, risk management, or related fields (e.g., ICA, ACAMS).
  • Familiarity with Rules R1-1.5.3.1 and R1-1.5.3.2 of the Investment Services Rules, FIR/03, and EBA Guidelines on Internal Governance.

Conflict Mitigation and Compliance with Governance Rules

This role is specifically designed to address and comply with the following governance requirements:

  1. Independence of the Compliance Function: The Head of Compliance function operates as a fully independent second line of defence, with no involvement in COO-related oversight activities.
  2. Independent Monitoring of COO Role: All COO activities are subject to oversight by the Internal Auditor, ensuring objective assessment and reporting to the Board.
  3. Compliance with Governance Frameworks: This structure adheres to Rules R1-1.5.3.1 and R1-1.5.3.2 of Part BI of the Investment Services Rules, R3-2.7.32 of Chapter 3 of FIR/03, and EBA Guidelines on Internal Governance (2013/36/EU).

This ensures a robust governance structure, preserving the independence and effectiveness of both the Compliance and COO functions.

Application Process:
Interested candidates should submit their CV and a cover letter detailing their relevant experience and qualifications.

What You Should Know About Chief Operating Officer & Head of Compliance, Ballinger Group

Are you ready to take charge as Chief Operating Officer and Head of Compliance for a progressive company focused on operational excellence in Malta? We’re on the lookout for a dynamic leader who thrives in an environment that prioritizes independence and regulatory compliance. As the COO, you’ll oversee outsourced operational activities, ensuring they align with our high standards and regulatory requirements. You won’t be bogged down with day-to-day operations, but instead, you’ll monitor areas like AML operations, safeguarding client funds, IT resilience, and EMIR reporting. This unique role allows you to work closely with our Internal Auditor to maintain transparency and eliminate any conflicts of interest. On the compliance side, you’ll lead the Compliance function while remaining detached from day-to-day activities, making compliance your top priority. You’ll ensure adherence to MFSA, DORA, and AML obligations while continually innovating our compliance policies. With your strong background in operational oversight and regulatory frameworks, you’ll provide invaluable support to our Board and play a pivotal role in representing the company in regulatory engagements. Exceptional communication and leadership skills will set you up for success, as you’ll work synergistically across multiple teams and jurisdictions. If you’re passionate about governance and compliance and have the experience we seek, this is your opportunity to make a meaningful impact. We can’t wait to see how you can elevate our operations and compliance to new heights!

Frequently Asked Questions (FAQs) for Chief Operating Officer & Head of Compliance Role at Ballinger Group
What are the primary responsibilities of the Chief Operating Officer at our company?

As the Chief Operating Officer, your main responsibilities will include the oversight of outsourced operational activities, such as monitoring AML operations, ensuring client fund safeguarding, and verifying compliance with operational IT practices. You'll be responsible for developing a monitoring framework and providing regular updates to the Board regarding the performance of these outsourced functions.

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What qualifications do I need to apply for the Head of Compliance position?

To be considered for the Head of Compliance role, candidates should have extensive experience in compliance and operational oversight roles within the financial services sector. A proven track record in managing relationships with regulators and auditors is essential, along with strong knowledge of MFSA rules, DORA, and AML/CFT regulations.

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How will the Independence of the Compliance function be maintained in this role?

The Independence of the Compliance function will be preserved by ensuring that the Head of Compliance operates completely independently from the COO's operational activities. The role explicitly avoids overlaps and requires independent monitoring of COO activities by the Internal Auditor, ensuring that all compliance efforts remain unbiased and objective.

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What reporting structure is in place for the Chief Operating Officer and Head of Compliance?

The Chief Operating Officer and Head of Compliance will report directly to the Board of Directors. This reporting structure ensures both roles maintain significant checks and balances, with the Internal Auditor monitoring COO activities for compliance with governance rules.

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What skills are essential for the Chief Operating Officer and Head of Compliance positions?

Essential skills for these roles include exceptional leadership abilities, strong communication skills, a deep understanding of compliance regulations, and the capability to collaborate effectively across multiple teams and jurisdictions. Leadership in ensuring operational resilience and regulatory compliance is paramount for success.

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Common Interview Questions for Chief Operating Officer & Head of Compliance
Can you explain your experience in overseeing outsourced operational activities as a Chief Operating Officer?

Highlight specific instances where you successfully monitored and managed outsourced operations, discussing the frameworks you implemented for compliance and oversight. Use data or outcomes to showcase your effectiveness in these situations.

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How do you ensure compliance with AML regulations in an operational setting?

Describe your approach to AML compliance, including any frameworks or monitoring plans you’ve developed. Discuss collaboration with internal teams and external regulators to maintain robust compliance and how you've effectively mitigated risks.

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What strategies do you employ for effective stakeholder management?

Discuss your methods for clear communication and relationship-building with stakeholders, including the Board, operational teams, and auditors. Provide examples of how these relationships have led to successful project outcomes or compliance initiatives.

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How do you stay current with evolving compliance regulations?

Explain your commitment to ongoing education and staying informed about changes in regulations, such as attending workshops, webinars, or pursuing further certifications in compliance and risk management.

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Can you recount a time you identified a compliance risk and how you addressed it?

Share a specific story where you identified a compliance risk, detailing your analytical approach and how you developed and implemented a solution that resolved the issue effectively.

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What role does technology play in your oversight of operations and compliance?

Discuss how you've used technology tools to enhance operational efficiencies and compliance monitoring. This might include specific software or innovative techniques that helped improve your oversight capabilities.

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How do you ensure your team remains aligned with compliance standards?

Talk about your experiences in training and developing your teams on compliance standards. Provide examples of how you've fostered a culture of compliance through regular communication, training sessions, and performance reviews.

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What do you believe are the biggest challenges in the COO role today?

Share your thoughts on current challenges such as regulatory changes, technology adoption, or managing the complexities of outsourced operations. Provide insights into how you've successfully navigated these issues in the past.

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How do you approach regulatory engagements and audits?

Outline the strategies you’ve used to prepare for regulatory engagements. Include the steps you take to ensure transparency and effective communication during audits, emphasizing your ability to represent the company confidently.

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Can you discuss your leadership style and its effectiveness in promoting compliance?

Describe your leadership style, emphasizing how it fosters a culture of compliance and operational excellence. Discuss any feedback you’ve received or changes you’ve implemented that illustrate your successful leadership methods.

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Full-time, remote
DATE POSTED
December 12, 2024

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