Job details

NOC Technician (3rd Shift)

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are looking for a motivated individual to join our NOC team who can troubleshoot our complex network infrastructure.

Skills

VoIP technologies understanding
Technical problem-solving skills
Ability to prioritize and multi-task
Excellent communication skills

Responsibilities

Investigate and troubleshoot network incidents
Create and maintain trouble tickets
Coordinate troubleshooting efforts with internal teams and service providers
Perform escalations where required
Troubleshoot VoIP calls at the SIP level
Execute responsibilities during 3rd Shift

Education

Bachelor's degree or relevant work experience

Benefits

100% company-paid Medical, Vision, & Dental coverage
Four weeks of PTO
PTO Embargo
Additional PTO opportunities
Wellness programs including nutritionist meetings

To read the complete job description, please click on the ‘Apply’ button

By Bandwidth

We believe communications can transform the world Technology is fundamentally changing the world and how we communicate for the better. It’s creating a better way to live, to love, to work, and communicate. For the last 20+ years, we have worked ...

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FUNDING

Public

DEPARTMENTS

Information Technology

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE