Software Development Manager (Identity)

The Software Development Manager (Identity) at Bandwidth is responsible for leading the Identity Development team, mentoring engineers, collaborating with the Product team to deliver robust solutions, and ensuring the team fosters a fun and productive workplace. Additionally, this role requires managing the roadmap for identity infrastructure, prioritizing tasks, and empowering teams to produce high-quality software.

To apply for the Software Development Manager (Identity) position at Bandwidth, you should have a minimum of 2 years of engineering management experience, along with 8 years of engineering expertise. It's vital to have a successful track record of leading teams to develop outstanding products, especially in a globally distributed environment. Proficiency in modern programming languages and experience with AWS or identity management tools are also highly desirable.

Essential skills for the Software Development Manager (Identity) role at Bandwidth include strong leadership and mentoring capabilities, proficiency in software development practices, and the ability to navigate complex technical discussions. An autonomy-driven mindset, attention to detail, and the capacity to thrive in collaborative environments are also critical for success in this position.

The culture at Bandwidth is centered around inclusivity and collaboration. The Software Development Manager (Identity) is expected to build a dynamic environment where engineers can flourish and contribute. Bandwidth promotes a work-life balance through its 'Whole Person Promise,' ensuring that employees have the opportunity for meaningful work while also prioritizing personal well-being.

Bandwidth offers an impressive range of benefits for its Software Development Manager (Identity) including 100% company-paid medical, vision, and dental coverage, generous PTO, along with special programs for life's important moments. Additionally, Bandwidth provides resources to support physical health, including 90-minute workout lunches and access to a nutritionist.

When leading a software engineering team, I prioritize building strong relationships through open communication and collaboration. Establishing a clear roadmap while empowering team members to develop their skills fosters both professional growth and team cohesion. I also value leveraging feedback from team members to continually refine our processes.

Success for a Software Development Manager revolves around achieving team objectives, delivering high-quality software efficiently, and fostering a positive team culture. Creating an environment where engineers thrive will lead to sustainable growth and innovative solutions that meet customer needs while meeting business goals.

I implement strategies such as engaging with stakeholders to understand their priorities and aligning our team's goals with broader company objectives. This helps in defining project scopes, assessing resource availability, and creating an incremental delivery plan, making sure we remain adaptable to changing needs.

When addressing conflicts within my team, I focus on facilitating open discussions where individuals can voice their perspectives. My goal is to mediate the conversation, identify underlying issues, and work collectively toward a compromise that aligns with our objectives. Transparency and respect are key to resolving conflicts effectively.

In my previous roles, I have extensively utilized cloud solutions for deploying applications. I am comfortable with platforms such as AWS, where I have designed and implemented scalable architectures. I believe utilizing cloud services efficiently is crucial for modern software development and its ability to adapt to user demands.

Quality assurance starts with clear documentation of requirements and best practices, followed by regular code reviews and automated testing. I emphasize the importance of creating a culture where team members understand the significance of maintaining high standards and can collaborate on finding inefficiencies to enhance quality.

In a previous project, we realized mid-development that a market need had shifted significantly. I convened our team to evaluate our progress, gather insights, and assess options for pivoting our approach. By aligning our efforts with the new strategy and clearly communicating with our stakeholders, we successfully adapted and completed the project.

Mentoring junior engineers is about providing guidance, support, and gradually enhancing their autonomy. I focus on understanding their goals and pairing them with tasks that challenge them while ensuring regular check-ins to provide feedback and encouragement. This builds their confidence and fosters their skillset effectively.

I am proficient in various modern programming languages, including Go, Java, and Python. I believe each language serves its use case, and I stress the importance of choosing the right tool for the job. My experience allows me to guide my team in honing their coding skills across different languages.

I have extensive experience with identity and access management systems, particularly with products like Okta. These tools allow for secure, scalable authentication processes, which are vital for maintaining user trust and safeguarding sensitive data. Understanding these systems is essential for anyone overseeing identity infrastructure.