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Financial Solutions Advisor - Consumer Investments - Southwest Chicago Market

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.Responsibilities:• Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions• Recommends banking and investments strategies that align with client financial goals and needs• Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds• Mitigates and controls risk as part of daily activities• Identifies and engages potential new clients through referrals or financial center clientele• Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommendedRequired Qualifications:• Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.• Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.• Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.• Sets and accomplishes goals, achieving whatever you put your mind to.• Builds and nurtures strong relationships.• Collaborates effectively with others to get things done.• Communicates effectively and confidently and is comfortable engaging all clients.• Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.• Likes to learn, adapts to new information and seeks the right solutions for clients.• Efficiently manages your time and capacity.• Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.Desired Qualifications:• Strong computer skills with an ability to multitask in a demanding environment.• At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded.• Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).• Obtained your insurance licenses.• Bilingual Spanish PreferredSkills:• Advisory• Account Management• Client Experience Branding• Customer and Client Focus• Oral Communications• Issue Management• Client Solutions Advisory• Pipeline Management• Active Listening• Attention to Detail• Risk Management• Policies, Procedures, and Guidelines• Client Management• Causation Analysis• Written Communications• Please note that this requisition contains multiple locations but there is not an immediate opening for every location listed.Shift:1st shift (United States of America)Hours Per Week:40
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What You Should Know About Financial Solutions Advisor - Consumer Investments - Southwest Chicago Market, Bank of America

If you're passionate about financial services and creating lasting connections, the Financial Solutions Advisor position at Bank of America in the Southwest Chicago Market might be your dream job! Located in the vibrant community of Tinley Park, IL, this role offers you the opportunity to provide personalized financial advice and tailored investment solutions to clients looking to reach their financial goals. As a Financial Solutions Advisor, you will have the exciting responsibility of triaging client leads and working closely with clients to build comprehensive financial plans using a range of brokerage products like stocks, bonds, and annuities. You'll also engage potential new customers through referrals and provide ongoing coaching to your referral partners to ensure clients receive the very best service. A key aspect of this role is your commitment to continuous professional development, as you'll need to maintain licenses and stay updated on industry knowledge. Bank of America believes in supporting its teammates with competitive benefits and fostering an inclusive workplace where everyone can thrive. If you’re eager to expand your knowledge and make a meaningful impact, we would love to have you join our team and help our clients navigate their financial journeys!

Frequently Asked Questions (FAQs) for Financial Solutions Advisor - Consumer Investments - Southwest Chicago Market Role at Bank of America
What are the main responsibilities of a Financial Solutions Advisor at Bank of America?

As a Financial Solutions Advisor at Bank of America, your main responsibilities include providing comprehensive financial advice, building personalized financial plans tailored to clients' goals, triaging client requests, and recommending appropriate brokerage products. You will also engage with potential new clients, manage client relationships, and collaborate with internal service providers to ensure client needs are met effectively.

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What qualifications are required to become a Financial Solutions Advisor at Bank of America?

To qualify for the Financial Solutions Advisor role at Bank of America, candidates must hold Series 7 and 66 licenses (or 63 and 65 in lieu of 66) and have a minimum of one year of experience in the investments industry, coupled with experience in financial services or a sales environment. Strong communication, relationship-building skills, and the ability to manage goals in a fast-paced environment are also essential for success in this position.

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What skills are essential for a successful Financial Solutions Advisor at Bank of America?

A successful Financial Solutions Advisor at Bank of America should possess strong advisory and client management skills, effective communication abilities, and a solid understanding of risk management. Additionally, attention to detail, active listening, and the capacity to prioritize and navigate complexity are crucial for effectively meeting client needs and maintaining regulatory compliance.

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Is prior experience in the financial service industry necessary for the Financial Solutions Advisor role at Bank of America?

Yes, prior experience in the financial service industry is preferred for the Financial Solutions Advisor position at Bank of America. Candidates with at least one year in the investments sector, as well as experience in a financial service or sales environment where goals were met or exceeded, will have a strong foundation to succeed in this role and drive client success.

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What support does Bank of America offer to its Financial Solutions Advisors?

Bank of America provides robust support to its Financial Solutions Advisors, including competitive benefits that focus on physical, emotional, and financial well-being. The company emphasizes professional growth and learning opportunities, encouraging advisors to pursue continuing education and maintain necessary licenses, ensuring they have the tools and resources to excel in their client service roles.

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Common Interview Questions for Financial Solutions Advisor - Consumer Investments - Southwest Chicago Market
How do you approach building financial plans for clients?

In approaching financial plans for clients, I believe in starting with an in-depth understanding of their individual goals, needs, and risk tolerance. By conducting thorough assessments and asking insightful questions, I can tailor plans that align with their financial aspirations and provide suitable product recommendations.

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Can you describe a time when you successfully met or exceeded a sales goal?

Certainly! In my previous role, I set a goal to increase my client base by 20%. By leveraging referrals and taking proactive steps to engage with potential clients through workshops and one-on-one meetings, I not only met but exceeded that goal by 15%, ultimately improving my contributions to the team.

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How do you stay informed about the latest market trends and investment products?

I regularly engage in continuous education by attending industry seminars, subscribing to financial news outlets, and participating in webinars with financial experts. Additionally, I network with colleagues to share insights and discuss emerging trends that impact our client strategies.

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What techniques do you use to build strong relationships with clients?

Building strong relationships with clients requires a genuine approach and active listening. I focus on understanding their needs, maintaining open communication, and following up regularly to demonstrate commitment. I also adapt my style to ensure clients feel valued and trusted.

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Describe your experience with risk management in financial advising.

In my experience, I emphasize the importance of assessing client risk tolerance and aligning their investment strategies accordingly. I conduct comprehensive reviews of portfolios to identify potential risks and discuss diversification approaches, ensuring clients are well-informed about their options.

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How do you triage client requests effectively?

I triage client requests by first understanding their urgency and impact on their financial goals. I categorize requests based on their complexity and needs, prioritizing high-impact issues that require immediate attention while scheduling follow-ups for other inquiries to maintain service quality.

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What strategies do you use to refer clients to internal service partners?

I establish solid relationships with internal partners by discussing their services and understanding their strengths. When referring clients, I provide context about the client's specific needs, ensuring that the internal resources align closely with what the client is looking for.

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How do you ensure compliance with regulatory standards in your role?

Compliance is integral to financial advising. I stay updated on regulatory changes by reading industry publications and participating in training. I also implement best practices in documentation and client interactions, ensuring that all procedures adhere to regulatory requirements.

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How do you manage your time in a fast-paced environment?

I utilize prioritization techniques such as creating daily tasks lists and scheduling important follow-ups. I assess the urgency of tasks to maintain a balanced workflow while ensuring that I give equal attention to client needs and administrative responsibilities.

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What role does technology play in your client management process?

Technology plays a crucial role in client management. I utilize CRM systems to track client interactions and schedules, enhancing communication efficiency. Additionally, I leverage financial planning software to provide data-driven insights that inform my client strategies.

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Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk ma...

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Full-time, on-site
DATE POSTED
December 6, 2024

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