Facilities Management Manager (Remote - WA, OR, CA, ID)

The Facilities Management Manager at Banner Bank oversees the day-to-day operations and maintenance of the bank's facilities. This includes ensuring compliance with safety and regulatory standards, managing workspace planning, and leading projects for facility improvements. Additionally, the manager coordinates with regional facilities managers to ensure consistency across all locations, oversees vendor relationships, and is responsible for facilities budgeting and staff development.

To apply for the Facilities Management Manager role at Banner Bank, candidates typically need a Bachelor's Degree in a related field along with eight years or more of experience in facilities management. Candidates should also possess at least six years in a supervisory or management role, complemented by experience in project management, budget management, and vendor negotiation.

Successful Facilities Management Managers at Banner Bank need to demonstrate advanced decision-making, problem-solving, and project management skills. They should be adept at managing multiple tasks simultaneously, possess strong relationship-building abilities, and have a strong background in building construction and maintenance. Effective communication, both written and verbal, is crucial, as is a customer-centric approach to service excellence.

The Facilities Management Manager plays a crucial role in aligning the bank's facilities with its strategic objectives. By implementing effective workspace planning and overseeing renovation projects, the manager ensures that facilities not only serve as operational hubs but also support the broader goals of employee engagement and customer service excellence. This direct impact on operational efficiency contributes to Banner Bank’s reputation and success.

Facilities Management Managers at Banner Bank can expect a comprehensive benefits package, including targeted compensation ranging from $114,950 to $151,464 based on experience and location. Additional benefits include medical, dental, and vision insurance, paid time off, a 401k plan with a match, tuition reimbursement, and opportunities for community involvement. The bank supports a positive work-life balance and values employee contributions.

When answering this question, focus on detailing your direct experience in facilities management, emphasizing your achievements in optimizing operations and compliance. Highlight specific projects where you improved efficiency or safety standards, and explain how these relate to the diverse responsibilities you would undertake at Banner Bank.

In your response, showcase your ability to assess urgency and importance. Discuss methodologies you use, such as project management tools or rating systems, to ensure critical tasks align with business objectives, particularly in a bank setting where safety and compliance are paramount.

Consider sharing specific strategies you've employed in the past, such as analyzing space utilization reports, conducting employee surveys for feedback, or devising a flexible workspace plan. Explain how these strategies can promote collaboration while enhancing employee productivity at Banner Bank.

Discuss your negotiation skills and how effective communication plays a significant role in resolving conflicts. Provide an example of a past experience where you successfully navigated a vendor dispute, focusing on finding solutions that aligned with organizational goals.

Detail your experience managing facility budgets, including how you track expenses, justify expenses, and align with overall business financial strategies. Mention any notable results you've achieved, such as cost savings or project enhancements due to strategic budgeting.

Select a project relevant to the banking sector and outline the initial challenges, your approach to planning and execution, and the outcomes. Emphasize how your leadership resulted in successful implementation on time and within budget.

Explain your approach to maintaining compliance, which might include regular inspections, training sessions, and updating policies as regulations change. Discuss the importance of a proactive culture around safety and compliance in the facilities you manage.

Highlight your leadership philosophy, focusing on mentorship, clear communication, and setting performance expectations. Talk about how you would identify team strengths and areas for growth, potentially integrating professional development opportunities to elevate team performance.

Discuss the project management methodologies you favor, such as Agile or Waterfall, and how you adapt them to the specifics of facilities management projects. Highlight your experience coordinating multiple projects and how you ensure alignment with business objectives throughout.

Talk about the importance of responsiveness to both internal and external customers in maintaining a productive work environment. Share specific examples of how you have prioritized customer service in previous roles, ensuring facilities effectively meet user needs.