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Lead Transporter, Patient Transportation, PT, 11P-7:30A

Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.But really, the reason we're excited to come to work is the people.Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.Description:Provides on-the-job training to all newly-hired transporters and directly oversees the utilization of the Tele-tracking Transport Tracking System to maintain department operation and exceptional customer service.Estimated pay range for this position is $16.00 - $19.66 / hour depending on experience.Qualifications:Degrees:High School,Cert,GED,Trn,ExperLicenses & Certifications:Basic Life SupportAdditional Qualifications:Good interpersonal skills and strong communication skills to work in a fast-paced environment, critical thinking skills, computer knowledge.Minimum Required Experience:EOE, including disability/vets

Average salary estimate

$37120 / YEARLY (est.)
min
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$33280K
$40960K

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What You Should Know About Lead Transporter, Patient Transportation, PT, 11P-7:30A, Baptist Health South Florida

Looking to make a positive impact in healthcare? Join Baptist Health South Florida as a Lead Transporter in Patient Transportation! Based in beautiful Miami, FL, you’ll benefit from being part of the region's largest not-for-profit healthcare organization, where your contributions matter. In this rewarding role, you will provide on-the-job training to newly hired transporters while ensuring the smooth operation of our Tele-tracking Transport Tracking System. You'll be at the heart of customer service excellence as you help maintain an efficient transport operation, ensuring patients receive the care they deserve. At Baptist Health, we pride ourselves on our culture of quality and dedication, which has earned us numerous accolades, including being listed among Fortune's 100 Best Companies to Work For. Your strong interpersonal and communication skills will shine in this fast-paced environment, and your critical thinking will be invaluable as you manage multiple tasks. With a pay range of $16.00 - $19.66 per hour based on your experience, this role offers not just a job but a chance to grow in your career while building meaningful relationships within our community. If you are passionate about healthcare and looking for a fulfilling career with a team that genuinely cares, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Lead Transporter, Patient Transportation, PT, 11P-7:30A Role at Baptist Health South Florida
What are the responsibilities of a Lead Transporter at Baptist Health South Florida?

As a Lead Transporter at Baptist Health South Florida, your primary responsibilities include providing on-the-job training to newly hired transporters, overseeing the Tele-tracking Transport Tracking System, and ensuring superior customer service within the patient transportation department. You will be integral to maintaining department operations and working collaboratively with medical staff to facilitate patient care.

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What qualifications are needed to become a Lead Transporter at Baptist Health South Florida?

To qualify for the Lead Transporter position at Baptist Health South Florida, candidates typically should have a high school diploma or equivalent. Additionally, strong communication and interpersonal skills are essential to thrive in this fast-paced healthcare environment. A certification in Basic Life Support is also required, alongside relevant experience in a similar role.

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Do Lead Transporters receive training at Baptist Health South Florida?

Yes! At Baptist Health South Florida, Lead Transporters are responsible for training new transporters on the job. This training ensures that all team members are familiar with the operational procedures and customer service standards that make our department exemplary.

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What is the estimated pay range for a Lead Transporter at Baptist Health South Florida?

The estimated pay range for a Lead Transporter at Baptist Health South Florida is between $16.00 and $19.66 per hour, depending on your experience. This competitive compensation reflects the value we place on our team's dedication and the skills they bring to our organization.

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What does the work environment look like for a Lead Transporter at Baptist Health South Florida?

The work environment for a Lead Transporter at Baptist Health South Florida is dynamic and fast-paced, with a strong emphasis on teamwork and patient care. You will work alongside dedicated professionals who share a commitment to exceptional service and a culture of compassion, making each day fulfilling and impactful.

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Common Interview Questions for Lead Transporter, Patient Transportation, PT, 11P-7:30A
What experience do you have in patient transportation?

When answering this question, highlight your past roles in patient transportation or healthcare. Talk about specific responsibilities you held and how they prepared you for the Lead Transporter role at Baptist Health South Florida.

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How do you prioritize tasks in a fast-paced environment?

Discuss your time management and organizational skills. Provide examples of how you have successfully handled multiple responsibilities in previous positions and how that would apply to the Lead Transporter role.

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What techniques do you use to train new staff effectively?

Speak to your training philosophy and methods. Highlight a time when you successfully trained someone and the positive results that followed, emphasizing your ability to communicate clearly and foster a supportive environment.

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Can you give an example of a time you handled a difficult situation with a patient?

Prepare to share a specific story demonstrating your problem-solving skills and ability to remain calm under pressure. Focus on how you resolved the situation and maintained a positive experience for the patient.

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Why do you want to work for Baptist Health South Florida?

Express your admiration for Baptist Health's mission and culture. Highlight their commitment to patient care and how it aligns with your values. Mention your desire to contribute to their esteemed reputation.

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What safety protocols do you follow during patient transportation?

Elaborate on the safety measures you've implemented or adhered to in previous roles. Mention any relevant training and certifications you've received, and how you've applied safety practices in a real-world setting.

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How do you ensure exceptional customer service in your role?

Discuss your approach to customer service, focusing on empathy and effective communication. Give examples of how you’ve gone above and beyond for patients and their families.

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What do you think are the most important qualities for a Lead Transporter?

Identify key qualities such as strong communication skills, empathy, organization, and the ability to work under pressure. Relate these qualities to your own experiences and how you embody them.

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How do you stay updated with the latest healthcare practices?

Mention specific resources such as medical journals, online courses, and professional networks that keep you informed. Emphasize your commitment to continuous learning and how it benefits your role as a Lead Transporter.

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What would you do if you saw a fellow transporter not following proper procedures?

Share your perspective on teamwork and advocacy for patient safety. Describe how you would approach the situation professionally and constructively, focusing on ensuring quality care.

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The mission of Baptist Health is to improve the health and well-being of individuals, and to promote the sanctity and preservation of life, in the communities we serve. Baptist Health is a faith-based organization guided by the spirit of Jesus Chr...

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Part-time, on-site
DATE POSTED
December 10, 2024

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