Heat Pump Project Manager

As a Heat Pump Project Manager at Electric Air, your primary responsibilities will include managing the entire installation process, ensuring customer satisfaction, and maintaining professionalism across all communications. You'll also engage with various authorities for permitting and incentive processes, coordinate equipment procurement with suppliers, and implement safety and quality standards while addressing customer feedback and escalations.

To qualify for the Heat Pump Project Manager position at Electric Air, you should have at least two years of project management experience, preferably in the HVAC, construction, or solar energy sectors. Field operations expertise and familiarity with Service Titan software are highly valued, along with resilient problem-solving skills and strong organizational capabilities.

Experience in HVAC is quite important for the Heat Pump Project Manager role at Electric Air. With a focus on transforming homes to energy-efficient heat pumps, having a background in HVAC or related fields, and knowledge of project management principles will significantly benefit your effectiveness in ensuring projects meet safety, quality, and efficiency standards.

As a Heat Pump Project Manager at Electric Air, you can expect a dynamic and supportive work environment. The role combines office and fieldwork across the San Francisco Bay Area, requiring flexibility and adaptability. You'll be part of a passionate, high-growth team dedicated to making a positive impact on our community and the environment.

Yes! At Electric Air, we are committed to your growth. As a Heat Pump Project Manager, you will find opportunities for professional development in a high-growth environment which will enhance your skills and career prospects, ultimately contributing to our mission of sustainability.

To manage multiple installation projects effectively, I prioritize tasks based on deadlines and resource availability. I utilize project management tools to track progress, coordinate with my team, and ensure open communication amongst all stakeholders. This organized approach helps to maintain efficiency and meet project goals.

Certainly! In my previous role, I managed a large-scale heat pump installation for a community housing project. I coordinated between various teams, secured necessary permits promptly, and addressed challenges efficiently, which led to the project being completed ahead of schedule and under budget, resulting in high customer satisfaction.

I conduct regular team meetings to emphasize the importance of safety and quality standards and utilize checklists to ensure compliance at each installation phase. I also implement training sessions for my team and encourage feedback to continuously improve our processes and outcomes.

I consider feedback from customers and subcontractors essential for improvement. I listen actively to their concerns, document the feedback, and work with my team to find solutions. If issues arise, I ensure prompt communication and follow-up to maintain positive relationships and satisfaction.

During a project, we faced a delay with equipment delivery which impacted our timeline. I quickly contacted the supplier, arranged for expedited shipping, and communicated transparently with the customer about the situation. By developing a revised timeline and proactively addressing the concerns, we minimized the impact on customer satisfaction.

I often rely on project management software like Service Titan for scheduling and tracking progress. Additionally, I use spreadsheets for budgeting and resource management to ensure all aspects of the project are meticulously organized and easily accessible for the team.

I prioritize tasks based on urgency, resource availability, and project deadlines. I assess which projects impact customer satisfaction and resources significantly and allocate time and effort accordingly while remaining flexible to changing circumstances.

My experience in dealing with permitting and incentives is extensive. I understand the entire process, from initial applications to follow-ups with local authorities. I ensure that all requirements are met, which streamlines the installation process and maximizes customer benefits available through incentive programs.

I believe in fostering an inclusive atmosphere where team members feel valued. I motivate my team by providing regular feedback, recognizing achievements, and encouraging development opportunities. By building trust and open communication, I inspire them to contribute their best efforts toward project success.

I'm excited about the opportunity to work at Electric Air because of its commitment to sustainable energy solutions. I share a passion for the environment and believe in the shift towards electrification. Being part of a team that is making a meaningful impact resonates deeply with my professional values and aspirations.