Beauty Studio Coordinator - job 2 of 2

Waxing The City Raleigh NC

You may work at the location that is most convenient for you.

Come be a part of something bigger and greater at Waxing The City Raleigh NC.

Our employees bring their unique talents, expertise and experiences to work every day with Waxing The City Raleigh NC. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our Be the Difference philosophy, where every employee, at every level, in every job strives to capture moments when they can provide superior memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Our on going education is the best in industry. Looking for a motivated person to join our world class company.

Waxing the City in Raleigh NC is looking to hire a Studio Coordinator that is passionate about client service, is a great teammate, and likes to have fun! We have a great culture! If you’re interested in the beauty industry, client service, and want growth opportunities, we’d love to talk to you!

Waxing the City offers facial and body waxing services for both men and women. We’re the best at what we do, and pride ourselves on delivering the best possible client experience for our clients, while having a lot of fun doing it!

JOB DESCRIPTION AND RESPONSIBILITIES:

The Studio Coordinator is the quarterback of the studio. That means helping clients check in/out, answering phones, becoming a ninja at our POS system, supporting our Cerologists, and making the studio hum, all while creating an environment of warmth and professionalism. This is a critical role within the studio!

Here are some details of the job:

• Open and close the studio

• Greet clients when they arrive, make sure they feel comfortable, and answer any questions they have about services, products, and scheduling

• Check clients in and out through our POS system

• Answer phones and respond to subsequent inquiries and appointment bookings

• Call clients to confirm and reschedule appointments as needed

• Constant communication with our Cerologists about late clients, early clients, and other client issues

• Develop knowledge of waxing services and products available to give useful advice to clients and to sell them products

• Monitor and renew retail product inventory levels; ensure that front of studio (retail area) product displays are properly stocked, organized, and clean

• Maintain a clean and professional environment, including daily cleaning checklists and other cleaning duties as needed

• Support management with various operational tasks

OUR VALUES:

We pride ourselves not only on the quality of our service, but also our culture and our values. Every employee we hire must meet our values and exhibit these values in everything they do. Drum roll...here they are:

RESPECT: We communicate and act respectfully to help each other and provide the best possible experience for our clients
HONESTY: We always try to do the right thing by being honest and transparent, honoring our commitments, and owning our mistakes
POSITIVITY: We try to see the best in each other and in our clients each day, and to approach challenges with a positive attitude
EXCELLENCE: We strive to improve and be nothing short of amazing, wowing our clients and ourselves every day

MINIMUM QUALIFICATIONS:

Required:

• High school degree or equivalent

• Exceptional client service skills with a positive attitude

• Strong written and verbal skills

• Ability to multi-task in a fast-paced environment

• Strong teamwork skills

• Detail-oriented

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
We take all COVID - 19 precautions.

Ability to commute/relocate:

• Raleigh, NC: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• receptionist: 2 years (Preferred)
• Social media marketing: 2 years (Preferred)
• Inventory management: 2 years (Preferred)
• Phone etiquette: 2 years (Preferred)
• Cash handling: 2 years (Preferred)

Work Location: In person