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Internal Communication Specialist

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Key Points

  • Flexible working options including hybrid working arrangements
  • Join a team that values diversity, collaboration, and employee well-being. 
  • 2-year fixed term contract with possibility of extension/perm

Are you passionate about connecting people through meaningful communication? Do you thrive in creating content that engages, informs, and inspires employees? At O’Brien, we are looking for an Internal Communication Specialist to help shape the way we communicate and foster an engaging work culture.

The Role


We are currently seeking an experienced, energetic, and dynamic Internal Communication Specialist initial 2-year fixed term contract. This role will be responsible for delivering engaging internal communication solutions that support organisational goals and enhance employee engagement and culture. Key duties and responsibilities include:

  • Working closely with the Communications and Program Engagement Manager to implement, develop, execute, and enhance communication strategies that foster an engaged, informed, and aligned workforce
  • Partnering with the business with delivery of day-to-day communications 
  • Contribute to and support with the creation of forward-thinking strategies to support O’Brien® goals and improve the overall employee experience 
  • Managing and monitoring internal communications platforms
  • Enhancing O’Brien®-wide internal communication by providing clear, engaging, and purposeful content that informs, educates, and motivates employees
  • Creating tools and equip leaders with all necessary communication tools, resources, and information to effectively engage with their teams and stakeholders

The Perks


O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

  • Join an iconic Australian Brand during an exciting period of growth
  • Flexible working options including hybrid arrangements
  • Ongoing reward and recognition programs
  • Ongoing development and succession planning
  • Giving Back opportunities
  • Employee discounts with O’Brien services and our corporate partners

What we are looking for


At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

  • 3+ years’ experience in internal communications, corporate communications, or a similar role
  • Demonstrated experience in the development and delivery of communication strategy/ plans that align with the organisation's strategic direction, purpose, and values
  • Exceptional interpersonal and communication skills, ability to build excellent working relationships with senior stakeholders
  • Strong written and verbal communication skills with the ability to craft clear and compelling messages for diverse audiences
  • Experience with digital tools (SharePoint, Adobe Suite, Canva, etc.)

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Average salary estimate

$77500 / YEARLY (est.)
min
max
$70000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Internal Communication Specialist, Belron

Are you ready to jump into a role that truly makes a difference? O’Brien, a well-known icon in Australia, is on the lookout for a talented Internal Communication Specialist based in Padstow. If you’re someone who enjoys creating vibrant communication that connects people and celebrates a positive work culture, this is the perfect opportunity for you! In this dynamic role, you'll work hand-in-hand with the Communications and Program Engagement Manager to develop and roll out engaging internal communication strategies that uplift the workforce. Your ability to craft clear, innovative content will be essential in ensuring that our employees are informed, inspired, and engaged. You’ll manage our internal communications platforms and create toolkits that empower leaders to effectively communicate with their teams. We're offering a flexible work environment, including options for hybrid arrangements, alongside a two-year fixed-term contract that carries the potential for extension. Join a fabulous team that values diversity, collaboration, and employee well-being, while enjoying perks such as ongoing development opportunities and employee discounts. If you’ve got over three years of experience in internal communications, plus the passion to help us enhance the O’Brien experience through meaningful communication, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Internal Communication Specialist Role at Belron
What are the key responsibilities of the Internal Communication Specialist at O’Brien?

The Internal Communication Specialist at O’Brien is tasked with delivering engaging internal communication solutions that align with organizational goals. This includes developing communication strategies, managing internal platforms, and crafting content that informs and motivates employees. The role also involves working closely with the Communications Manager to ensure the workforce is informed and engaged in the company’s culture.

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What qualifications are required for the Internal Communication Specialist position at O’Brien?

To qualify for the Internal Communication Specialist position at O’Brien, candidates should have over three years of experience in internal or corporate communications. A proven track record in developing communication strategies that align with an organization’s goals is essential. Additionally, strong written and verbal communication skills are crucial for crafting compelling messages for diverse audiences.

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Can I expect flexible working arrangements for the Internal Communication Specialist role at O’Brien?

Absolutely! O’Brien offers flexible working options, including hybrid arrangements for the Internal Communication Specialist role. This allows for a balance between working remotely and collaborating with your team in the office, promoting a healthy work-life balance while maintaining productivity.

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How does O’Brien support employee development for the Internal Communication Specialist role?

O’Brien is committed to the personal and professional growth of its employees, offering ongoing development and succession planning opportunities for the Internal Communication Specialist role. Employees benefit from various reward and recognition programs designed to foster career advancement within the company.

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What tools and software should an Internal Communication Specialist at O’Brien be familiar with?

An Internal Communication Specialist at O’Brien should have experience with digital tools such as SharePoint, Adobe Suite, and Canva. Familiarity with these tools is crucial for creating engaging content and managing communications effectively within the organization.

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Common Interview Questions for Internal Communication Specialist
Can you describe your experience with internal communications?

When answering this question, highlight specific roles where you developed or implemented internal communication strategies. Discuss the types of content you created and the platforms you used, emphasizing how these efforts positively impacted employee engagement.

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How do you approach crafting a communication strategy for a large organization?

In response, explain your process for analyzing the organization's goals and aligning the communication strategy with them. Include how you identify key stakeholders and tailor messages for different audiences within the company.

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What methods do you use to measure the effectiveness of internal communications?

Discuss various metrics and tools you utilize, such as surveys, engagement analytics, or feedback forms, to determine the effectiveness of your communications. Highlight any instances where you used this data to refine strategies.

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Can you provide an example of a successful communication campaign you led?

Share a specific example of a campaign, detailing the objectives, strategies used, and outcomes. Use metrics or feedback to demonstrate the success of the campaign and what you learned from it.

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How do you ensure that communications are engaging and resonate with employees?

Explain your process for understanding employee needs and preferences. Discuss how you tailor content, utilize storytelling, or incorporate visuals to make communications more relatable and engaging.

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What role does feedback play in your communication practices?

Highlight the importance of soliciting and incorporating feedback into your communication strategies. Explain how you foster a two-way communication channel that values employee input and adapts accordingly.

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How do you handle communication during a crisis?

Outline your approach to crisis communication, emphasizing transparency, clarity, and timeliness. Describe how you would prepare messages in advance and ensure all stakeholders are aligned in their communication.

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What experience do you have with digital communication tools?

Detail your familiarity with specific tools like SharePoint, Adobe Suite, and Canva. Discuss how you’ve used these tools to enhance communication and encourage collaboration within teams.

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How do you engage with senior stakeholders during the communication strategy process?

Describe your approach to building relationships with senior stakeholders, ensuring their input is integrated into communication plans. Emphasize the importance of aligning communications with organizational goals.

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What do you believe is the key to successful internal communication?

Discuss the significance of clarity, consistency, and alignment with company values in internal communications. Highlight the need for regular engagement with employees to keep the organizational culture thriving.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 30, 2025

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