Sr. Business Intelligence Analyst - Qliksense

Overview

At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.  

Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

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The Senior Business Intelligence (BI) Analyst will define, analyze and deliver solutions, in partnership with the business groups, that will be the most appropriate and effective for the customers, internal or external, with a focus on QlikSense, Business Objects and related BI tools. The role will primarily interface with the Business Community, Enterprise Architecture, PMO and Infrastructure groups to deliver these initiatives.

The role responsibilities include business requirements analysis, solution / dashboard / visualization / report design, data management, program development, unit testing, quality testing, UAT coordination, end-user training and overall day to day issues/support management and system monitoring. This role functions within a matrix organization.

Responsibilities

• Understand, partner and empathize with the customers, internal and external, to deliver the most effective means of delivering information to the end-users.
• Interact, collaborate, and negotiate with project teams, IT colleagues and business line contacts to integrate activities to meet client needs
• Identify, define, and deliver in parallel complex programs and projects/enhancements in a matrix environment.
• Identify and resolve issues related to QlikSense/BO/Infoburst and its related tools with business partners and/or project and IT teams. Working knowledge of reporting platforms (i.e. Nprinting)
• Must be technically adept at QlikSense/BO development along with the creation/management of QVDs and QVFs
• Must be able to build data models to support user friendly and versatile dashboards.
• Knowledge of data governance and best practices for data privacy and security using section access.
• Identify and remediate QlikSense/BO/Infoburst related risks/issues that need escalation and arrange for appropriate assistance
• Ensure adherence to the PMO process for managing projects and required deliverables.
• Participate & lead as necessary in regular status meetings with project teams, as led by project analysts
• Must have the ability to work directly with business users to gather requirements and translate those requirements into technical specifications including process changes and reporting/visualization specifications
• Aptitude for understanding data and how data from multiple sources interact for consumption of the end-users
• Must be able to simplify, translate, and explain complex processes / write SQL / Qlik Scripting / formulae
• Must be a resourceful problem solver who possesses creativity in resolving problems
• Possess a customer-centric, project-oriented approach to development work
• Strong leadership skills and prior experience mentoring other developers on the team
• Must work independently and drive work to completion
• Must be able to prioritize workload, achieve results while meeting project deadlines with minimal supervision
• Must be able to perform quality testing and beta testing of the applications that are delivered.
• Must be able to analyze and troubleshoot reporting related issues in a timely manner within the standards and best practices of the company
• Must be able to perform performance tuning and deliver optimal running conditions for the reports.

Qualifications

• College degree in Business (or Management), Computer Science, Engineering, or related discipline
• 5+ years of experience in Data warehousing and Business Intelligence/analytics
• Strong experience using QlikSense (Visualization, connectors, data modelling including Qlik Scripting, Geo-analytics, NPrinting)
• Business Objects experience a plus
• Prior BI Experience is a plus
• Knowledge of application development using Oracle database SQL & PL/SQL; SAP BW/HANA experience a plus.
• Experience working with a large data warehouse a plus
• Experience in using Qliksense to connect to SAP BW/HANA, MSFT Dynamics, CRM, third party tool is a plus
• Strong analytical skills and Strong process orientation with significant attention to detail
• Effective interpersonal skills with the ability to participate in and lead "Virtual" teams
• Knowledge of relational databases, data warehousing, business intelligence, and CRM tools
• This position requires minimal travel on an as-needed basis 
• There are minimal physical requirements for this position