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Risk Management Specialist

Company Details

 

 

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

 

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

 

For further information about Key Risk please visit www.KeyRisk.com.

Responsibilities

The Risk Management Specialist role provides occupational risk assessment and risk management services in support of developing and retaining select clients aligned with the corporate vision and business objectives of Key Risk and serves as a workers compensation client liaison. Through strategic planning and the development of target resources, this role is responsible for aligning services and participating in the risk management process by identifying and supporting opportunities to enhance client management of occupational risk. This individual will actively participate in creating and supporting safety and risk management plans to maintain profitable client accounts and proactively apply business strategies to achieve department and corporate goals.

Key functions include but are not limited to the following:

 

  • Participate in the client risk management process, identify and support opportunities to enhance client management of occupational risk.
  • Provide technical and business management support to Key Risk clients and business units with a focus on reducing incidents and total indemnity cost to improve workplace safety and health.
  • Ability to use objective data and information to anticipate, identify, evaluate and analyze physical, environmental, chemical and biological hazards for a myriad of work environments for current and potential client accounts.
  • Virtual training and support for clients, including required safety committee initial and renewal training.
  • Scheduling and meeting preparation assistance to Client Experience leadership team for necessary onsite client services and meetings.
  • Immediately notify management of large exposures and comply with reinsurance reporting requirements.
  • Provide risk analysis support to Key Risk Underwriting by evaluating the quality of risks and improving account performance. Develop and implement systems and processes that ensure compliance with Key Risk requirements and guidelines.
  • Monitor updates relative to safety and health laws and regulations. Support compliance with state regulations and annual filings.
  • Identify potential occupational risk elements and assist in development of alternative solutions.
  • Evaluate client progress to ensure expectations are being met.
  • Design practices, processes, and procedures that are effective, understandable and repeatable for client accounts.
  • Client Onboarding/Service Plan Management
    • Onboarding – schedule and conduct meaningful orientations with new policyholders
    • Provide claim reporting information and service plan for policy term
    • Address questions on PremiumSync/Billing setup
    • Introduction and training on the Client Portal
    • Support renewal preparation through action items identified in the s
  • Account Managment Responsibilities
    • Liaison with clients claim representative(s)
    • Provide claim reviews in alignment with insured service plan
    • Ensure panels are up-to-date (where applicable)
    • Manage VirtualMD+ utilization
    • Manage In-Network Provider utilization
    • Promote Transitional Duty program

Qualifications

  • BA/BS Degree
  • Education and interest in gaining experience with a safety and health insurance organization
  • Proficient in Microsoft office applications
  • Detail orientated and commitment to accuracy with a strong sense of urgency and ability to prioritize needs
  • Effective interpersonal and communication skills across various audiences
  • Demonstrated analytical thinking and decision-making skills

Additional Requirements

We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Risk Management Specialist, Berkley

Are you passionate about making workplaces safer and more efficient? Key Risk is excited to welcome a new Risk Management Specialist to our Harrisburg team! With over 35 years in the workers' compensation industry, we continuously strive to provide innovative solutions for our clients. As a Risk Management Specialist, you will serve as a vital liaison for workers' compensation clients, focusing on enhancing their management of occupational risks. Your responsibilities will include participating in the risk management process, offering technical and business management support to clients, and conducting thorough assessments of potential hazards in various work environments. You’ll also play a key role in developing safety and risk management plans tailored to your clients’ needs. Your expertise will help to reduce incidents and total indemnity costs while fostering a culture of safety. We value strategic thought and proactive business strategies, and your contributions will directly align with our corporate goals. Whether it’s training clients virtually, aiding in onboarding new policyholders, or ensuring compliance with safety regulations, your role will be diverse and impactful. At Key Risk, we uphold a commitment to detail and accuracy, and we are looking for someone who embodies these values. So, if you're detail-oriented, possess excellent interpersonal skills, and are ready to dive into the world of risk management with us, we want to hear from you!

Frequently Asked Questions (FAQs) for Risk Management Specialist Role at Berkley
What are the responsibilities of a Risk Management Specialist at Key Risk?

The Risk Management Specialist at Key Risk plays an essential role in occupational risk assessment and client management. Responsibilities include participating in the risk management process, providing technical and business support, analyzing hazards in various work environments, and developing client-specific safety and risk management plans. This position focuses on enhancing client experience and ensuring compliance with regulations.

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What qualifications are needed to become a Risk Management Specialist at Key Risk?

To be considered for the Risk Management Specialist position at Key Risk, candidates must have a BA/BS degree and a strong interest in safety and health within the insurance industry. Proficiency in Microsoft Office applications, effective communication skills, and a detail-oriented mindset are essential. Analytical thinking and decision-making capabilities are also highly valued.

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How does Key Risk support the development of its Risk Management Specialists?

Key Risk supports the development of its Risk Management Specialists by providing comprehensive training and a thorough onboarding process. New hires are educated about occupational risks and safety protocols within the industry. Additionally, opportunities for virtual training and ongoing development are fostered to ensure specialists enhance their skills and stay updated on regulations.

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What skills are highlighted as essential for a Risk Management Specialist at Key Risk?

Essential skills for a Risk Management Specialist at Key Risk include strong interpersonal and communication abilities, a commitment to accuracy, detail orientation, analytical thinking, and effective prioritization. Moreover, the capacity to engage in strategic planning and decision-making plays a crucial role in ensuring client satisfaction and business success.

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What is the main focus for a Risk Management Specialist with Key Risk?

The main focus for a Risk Management Specialist with Key Risk is to proactively identify and manage occupational risks for clients. This involves using data to anticipate hazards, enhancing client management processes, and executing safety plans that align with corporate objectives. Ultimately, the goal is to improve workplace safety and reduce risks effectively.

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Common Interview Questions for Risk Management Specialist
Can you explain your experience with occupational risk assessment?

When answering this question, focus on specific examples from past roles where you assessed risks in various environments. Detail the methodologies you used, any data analysis techniques, and how your assessments led to actionable safety improvements.

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How do you ensure compliance with safety regulations?

Discuss your approach to staying updated on local and national safety regulations, including how you've implemented these in a previous role or how you conduct regular audits to ensure compliance. Highlight the importance of continuous education in this area.

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Describe a time you developed a safety training program.

Provide a detailed scenario where you identified a need for training, the steps you took to develop the program, and the results. Highlight your ability to engage with clients and adapt training to meet specific workplace needs.

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How do you prioritize tasks in a fast-paced environment?

Outline a strategy you use for prioritization, such as assessing urgency, impact, and client needs. Illustrate with examples of past workload situations where you successfully managed competing deadlines or urgent requests.

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What tools do you use for risk management and assessment?

Discuss the tools and software you’ve used in previous roles. Explain how you leverage these tools for data analysis, incident reporting, or creating risk management plans, emphasizing the effectiveness of your chosen methods.

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How do you handle conflict with a client regarding risk management strategies?

Share a specific experience where you had to navigate a disagreement with a client. Focus on your communication skills, the methods you used to reach a resolution, and how you maintained a positive relationship post-conflict.

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What is your process for conducting a risk analysis?

Detail your step-by-step process for risk analysis, including identifying hazards, measuring risk levels, and developing control measures. Showcase your analytical skills and any frameworks you follow.

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How do you evaluate the effectiveness of a risk management plan?

Explain the key metrics and feedback mechanisms you use to assess the success of a risk management plan. Discuss adjustments you've made in response to evaluation outcomes for continued improvement.

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What methodologies do you apply for workplace safety enhancements?

Discuss various methodologies such as the hierarchy of controls or incident investigation techniques you've implemented in past roles. Provide examples of successful safety enhancements achieved through these methodologies.

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Why do you want to work as a Risk Management Specialist at Key Risk?

Share your passion for improving workplace safety and how Key Risk's commitment to innovation aligns with your career goals. Highlight any research you've done about the company's values or initiatives that resonate with you.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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