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Vice President, Revenue Operations & Strategy

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

Reporting into the SVP of Finance, the Revenue Operations leader will play a pivotal role in aligning our revenue-generating teams and optimizing processes, technology, and data to drive consistent growth. This position is ideal for a strategic thinker with a deep understanding of sales, marketing, and customer success, and a passion for operational excellence. The ideal candidate will be able to effectively bridge the gap between departments to ensure seamless execution of our revenue strategy, enhance performance, and deliver actionable insights to executive leadership.

What you’ll do:

  • Revenue Strategy & Execution: Lead the development, execution, and optimization of revenue operations strategies, ensuring alignment across sales, marketing, and customer success teams.

  • Process Optimization: Partner with GTM leadership teams to support and scale our core customer acquisition and account management functions - including capacity modeling, sales/renewal/upsell selling motions, pricing strategy, territory planning & carving, and compensation design & execution

  • Business Partnering: Proactively support and council GTM leadership around key performance metrics, sales compensation, business planning and other areas as needed

  • Data & Analytics: Own the integrity of revenue data, including pipeline, forecasting, and performance metrics. Deliver actionable insights and reporting to guide executive decision-making.

  • Reporting: Produce quarterly business reviews on core business performance and facilitate conversations on learnings, challenges, and opportunities with BetterUp’s leadership

  • Cross-Functional Collaboration: Work with Sales, Marketing, Finance and Product leaders to define future revenue strategy for core business - including investments needed to accelerate growth in existing markets and to unlock adjacent markets (Federal, International, etc.) 

  • Forecasting: Develop and maintain accurate bookings forecasting models, ensuring alignment between projections and actual performance.

  •  Leadership: Grow, lead, and mentor a team of top-tier revenue operation managers and analyst

If you have some or all of the following, please apply:

  • 15+ years experience in a sales operations, business operations or finance role, ideally at a high-growth enterprise SaaS business

  • 5+ years experience building and leading high-performing teams

  • Strong ability to translate strategic questions into data questions and data answers into strategic recommendations

  • Superior communications skills and the ability to lead cross-functional projects with senior Sales, Marketing, Product, and Finance executives

  • Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work.

  • No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team. A general desire to contribute, without attachment to any one outcome other than the success of our clients and BetterUp.

  • Passion for impacting human performance and well-being at the intersection of technology and behavioral science

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental, and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $277,000 – $478,000

If you live in New York, the base salary range for this role is: 

$318,000 – $478,000 : New York City

$277,000 – $415,000 : Nassau, Newburgh

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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Average salary estimate

$377500 / YEARLY (est.)
min
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$277000K
$478000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Vice President, Revenue Operations & Strategy, BetterUp

At BetterUp, we're on a mission to redefine the way we think about the employer-employee relationship, and we’re looking to bring on a Vice President of Revenue Operations & Strategy to lead the charge. This isn't just another job—it's a chance to make a real impact. Imagine walking into a workplace where personal development and innovative thinking are cherished values! In the role of Vice President, Revenue Operations & Strategy, you'll be at the forefront of aligning our revenue-generating teams. Your strategic mindset will be key as you optimize processes, technologies, and data to ensure sustainable growth. We're seeking someone with a robust background in sales, marketing, and customer success who can connect the dots across departments to enhance overall performance. You will lead, mentor, and grow a stellar team while owning the integrity of our revenue data, providing crucial insights to guide executive decisions. This is an opportunity for a dynamic leader who thrives on collaboration and has a passion for operational excellence. At BetterUp, you won't just have a job; you'll gain so much more—a dedicated coach, a personalized development plan, and the chance to work with an incredible team. If you have over 15 years of relevant experience, a knack for translating data into actionable strategies, and a no-ego approach to teamwork, we want you to apply and help cultivate a fulfilling and impactful work environment for everyone.

Frequently Asked Questions (FAQs) for Vice President, Revenue Operations & Strategy Role at BetterUp
What are the main responsibilities of a Vice President of Revenue Operations & Strategy at BetterUp?

The Vice President of Revenue Operations & Strategy at BetterUp is primarily responsible for driving the development and execution of revenue operations strategies. Key responsibilities include optimizing processes across sales, marketing, and customer success teams, managing revenue data integrity, delivering actionable insights to leadership, and facilitating cross-functional collaboration to support revenue growth initiatives.

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What qualifications are required for the Vice President of Revenue Operations & Strategy position at BetterUp?

Candidates for the Vice President of Revenue Operations & Strategy role at BetterUp should ideally have over 15 years of experience in sales operations, business operations, or finance within a high-growth enterprise SaaS environment. Additionally, experience leading high-performing teams, exceptional communication skills, and a strong ability to translate strategic questions into data-driven recommendations are essential.

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How does the Vice President of Revenue Operations & Strategy contribute to BetterUp's growth?

The Vice President of Revenue Operations & Strategy plays a pivotal role in BetterUp's growth by aligning revenue-generating teams and optimizing key processes. They mentor the revenue operations team while ensuring cohesive execution of core customer acquisition and upsell functions, while also producing data-driven forecasts and performance reviews to guide executive decision-making and support organizational growth.

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What is the work culture like for the Vice President of Revenue Operations & Strategy at BetterUp?

At BetterUp, the work culture is uniquely positive and supportive. As a Vice President of Revenue Operations & Strategy, you will immerse yourself in a fun, inventive, and soulful atmosphere that emphasizes collaboration and personal growth. The company is committed to fostering an environment that allows employees to thrive and make a meaningful impact.

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What benefits are offered for the Vice President of Revenue Operations & Strategy at BetterUp?

In addition to a competitive compensation plan, the Vice President of Revenue Operations & Strategy at BetterUp enjoys several benefits, including access to personal coaching, flexible paid time off, learning and development stipends, company-wide breaks, and a commitment to employee well-being, providing a balanced work-life experience.

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Common Interview Questions for Vice President, Revenue Operations & Strategy
Can you describe your experience in revenue operations and how it relates to the role of Vice President at BetterUp?

When discussing your experience in revenue operations, emphasize previous roles where you led revenue growth initiatives, managed cross-functional teams, and executed process optimizations. Relate specific successes, such as revenue metrics improved under your guidance, to highlight how your background aligns with BetterUp's mission.

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How do you approach strategic planning in revenue operations?

Articulate your method for strategic planning by describing how you assess current operations, identify opportunities for alignment among teams, and leverage data analytics to make informed decisions. Explain the importance of feedback loops and adaptability in your planning processes for BetterUp’s dynamic environment.

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What techniques do you use to ensure data integrity across revenue channels?

Discuss your strategies for maintaining data integrity, which may include implementing standardized reporting protocols, regular audits, and fostering a transparent database culture among teams. Highlight how ensuring accurate data supports decision-making at BetterUp.

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How would you manage cross-functional projects at BetterUp?

To handle cross-functional projects effectively, emphasize your communication and collaboration skills. Provide examples of how you've previously integrated insights from different departments to drive goals forward, showcasing your ability to lead initiatives that align with BetterUp's vision.

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What is your leadership style and how does it impact your team’s performance?

Reflect on your leadership style, whether it's transformational, servant leadership, or coaching, and how it fosters an environment of trust and motivation. Share examples of how your approach has led to high-performing teams in past roles, especially in SaaS or tech environments.

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Can you share a successful revenue strategy you've implemented in the past?

Prepare a case study of a successful revenue strategy you've developed, discussing how you aligned stakeholders, utilized data analytics, and measured the outcomes. Relate this experience to challenges that may arise at BetterUp.

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How do you stay updated with trends impacting revenue operations?

Discuss your commitment to ongoing professional development through industry forums, webinars, or joining professional associations. Explain how staying informed enables you to implement best practices within the revenue operations landscape at BetterUp.

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Describe a challenge you faced in a previous revenue operations role and how you overcame it.

Share a specific challenge and outline the steps you took to address it, highlighting your problem-solving skills and analytical thinking. Connect the experience back to how you would apply those lessons in the Vice President role at BetterUp.

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How do you assess the performance of revenue operations initiatives?

Explain your approach to evaluating revenue operations initiatives, including key performance indicators (KPIs) and feedback mechanisms. Emphasize the importance of aligned metrics to the overarching goals of BetterUp while ensuring team accountability.

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What role does technology play in your revenue operations strategy?

Detail how you leverage technology for data analysis, process automation, and enhancing communication with revenue teams. Discuss how these tools can drive efficiencies and increase revenue at BetterUp, reflecting your strategic mindset.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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Full-time, hybrid
DATE POSTED
December 13, 2024

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