Houseperson - Full Time - Holiday Inn Dulles - starting at $16.25/hour

As a Houseperson at Holiday Inn Dulles, your main responsibilities include cleaning hotel public spaces, managing housekeeping supplies, delivering items to guest rooms, and ensuring overall guest satisfaction with housekeeping services. It's essential to adhere to the high-quality standards set by B. F. Saul Company Hospitality Group for a clean and welcoming environment.

To apply for the Houseperson position at Holiday Inn Dulles, a high school diploma or GED is preferred, along with any previous housekeeping or laundry experience. Candidates must demonstrate attention to detail, good customer service skills, and the ability to work in a fast-paced environment.

As a Houseperson at Holiday Inn Dulles, you can expect an engaging and team-oriented work environment. B. F. Saul Company Hospitality Group promotes a culture of collaboration among its staff, which helps create a supportive atmosphere focused on guest satisfaction.

Yes! Working as a Houseperson at Holiday Inn Dulles can lead to various growth opportunities within B. F. Saul Company Hospitality Group. With dedication and performance, you can advance to supervisory roles or other positions within the hospitality field.

The Houseperson position at Holiday Inn Dulles requires full scheduling flexibility. This means you may work different shifts, including mornings, evenings, weekends, and holidays. It’s important to be open to various schedules to meet the needs of our guests and hotel operations.

To answer this question effectively, share a specific example illustrating your commitment to guest satisfaction. Describe the situation, your actions, and the positive outcome. Highlight your approach in dealing with challenges while maintaining a friendly demeanor.

When answering, discuss specific protocols you follow to maintain cleanliness and comply with safety standards, like properly using chemicals and reporting maintenance issues. Mention your awareness of emergency procedures and a commitment to health regulations.

Explain your process for organizing tasks effectively. Mention how you assess immediate needs, create a prioritization system, and communicate with team members to ensure all duties are managed efficiently during peak times.

You can mention techniques you employ to stay focused and motivated, such as setting small goals or taking brief breaks as needed. Discuss how you ensure that quality standards are met even in a repetitious environment.

Discuss the significance of effective communication, collaboration, and mutual support among team members. Use examples from your experience to illustrate how teamwork contributes to guest satisfaction and overall hotel operations.

Outline a calm and professional approach. Talk about listening to the guest's concerns, empathizing with their situation, and quickly finding a resolution or involving your supervisor if necessary. Real-life examples can make your answer more impactful.

Your answer should reflect your commitment to hospitality. Discuss your proactive approach to anticipating guest needs, actively seeking feedback, and quickly addressing any issues related to the cleanliness of their environment.

Share your interest in the company culture, commitment to quality service, and growth opportunities within B. F. Saul Company Hospitality Group. Express your eagerness to contribute to a team known for its excellent reputation in the hospitality industry.

In your response, talk about any past roles where maintaining cleanliness was crucial. Detail the specific standards you followed, any training you've received, and how you ensured compliance with health regulations.

Discuss qualities such as attention to detail, a positive attitude, strong work ethic, and a willingness to collaborate with others. Emphasize the importance of these traits in delivering excellent service and ensuring a safe and clean environment for guests.