Services Business Development Manager
The Services Business Development Manager is a member of Professional Services organization, responsible for the execution of selling implementation services related sales across all accounts at Billtrust. You will serve as a key contact to partner with the product Sales and Solutions teams to drive demand generation, enablement, field sales, and sales strategy across the Billtrust Professional Services portfolio. You will work directly with sales teams and leadership to identify sales opportunities while managing and driving the ongoing pipeline with providing regular opportunity updates to the Engagement Director.
What You'll Do
- Externally, you will work with prospects to ensure appropriate services are attached to all relevant deals. This role requires heavy experience with a blend of sales, professional services and customer relationship/interaction.
- Collaborate with Marketing, Sales Development, Professional Services, Consulting, Solutions and Sales Ops to manage leads and drive deal flow
- Set clearly defined expectations and negotiate service fees with our customers
- Educate and communicate our Professional Services offerings to our customers’ needs
- Own the positioning of the Professional Services Statements of Work and ensuring they reflect the reality of what the customer will get and what the customer has to contribute all while working with sales to insure the booking of new overall business
- Maintain accurate and timely customer/prospect pipeline and services forecast data
- Understand the competitive landscape and customer needs to effectively position our Professional Services
- Provide feedback to Product, Professional Services and other teams for process and product improvements
What You'll Bring
- Proven success in selling Professional Services to VP and C-Level executives. Track record of exceeding quota – 3-5+ years of relevant experience preferred
- Software-as-a-Service experience; payments, AR, AP, ERP and/or FinTech experience a plus
- Highly consultative sales style and a deep commitment to client satisfaction
- Strong presentation skills, both in-person and on-line via webinar
- Attentiveness to details and advanced listening skills
- Continuous learner, technical curiosity, and an interest in the payments/AR ecosystem
- Ability to communicate and collaborate cross-functionally, and work well within a distributed, team-oriented environment
The expected base salary range for this position is $70,000-$100,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!
What You'll Get:
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:
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Join the team at Billtrust as a Services Business Development Manager and take part in the exciting world of Professional Services sales! In this role, you will collaborate closely with various internal teams, including Sales, Marketing, and Consulting, to establish a seamless process for converting leads into successful implementations. You'll engage directly with customers to ensure that our Professional Services align perfectly with their needs, helping to drive demand and ensure satisfaction. Your experience in selling services to high-level executives will shine as you negotiate service fees and communicate our offerings effectively. With your knack for detail, you'll maintain an updated pipeline while keeping the Engagement Director informed of your progress. The possibilities are endless as you contribute to a company known for its innovative culture and customer-first philosophy. Whether it's crafting tailor-made Statements of Work or gathering insights to help improve our services, as a pivotal part of the Billtrust team, you’ll help shape the future of how companies manage payments and accounts receivable. So, if you’ve got a successful track record in service sales, a passion for client interactions, and a spirit of continuous learning, then this opportunity in the heart of a vibrant, remote working environment could be just the fit for you!
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Billtrust is the leading innovator in AR automation in the US for nearly two decades and continue accelerating. They provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application.
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