Manager, Communications

New York City, New York

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Manager, Communications

Reporting to: Chief Communications Officer

Location: New York, NY

What is Bilt?

Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live.

Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs, or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program.

In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.

While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.

What’s the role?

As the Manager of Communications, you will be responsible for crafting, strategizing, and executing Bilt’s communication efforts when it comes to our advancements and launches with our consumer banking, real estate, brand, and dining programs. This role will help build Bilt’s brand communication with respect to public positioning, messaging, media relationships, and identity. 

The right candidate will be dynamic, creative, iterative, and proactive. They will have a positive attitude combined with attention to detail and vigilance regarding the media narrative. Bilt is a fast-paced work environment, so flexibility and the ability to meet deadlines are key to success

In this role, you will… 

• Extensive media relations (specifically consumer and business media, real estate and trade media is a bonus!) - proactive pitching and relationship management with relevant reporters, writers, producers, and media personalities; Strong emphasis on relationship building with podcasts, influencers, news shows, and millennial-focused outletsDevelop new campaigns for Bilt with our public affairs and marketing teams to increase exposure of our narrative and our product when it comes to our team and growth
• Actively monitor media to ensure that our team is opportunistic and inserting ourselves into relevant conversations
• Message crafting and drafting of public communications materials - including op-eds, press releases, prep work for key media opportunities, thought leadership pieces, etc.
• Find ways to increase media exposure of our leadership team, whether through speaking engagements, written pieces, podcast appearances, TV appearances, or other channels;
• Project management - lead and coordinate media projects, plans, calendars, and research to ensure our media campaigns are as successful as possible 
• Create and implement market-leading events to share the Bilt story;

In terms of qualifications, we’re seeking:

• 6 - 8 years experience in strategic communications and public relations or journalism, ideally with exposure to the fintech and/or real estate industry 
• Demonstrated track record in successfully reaching multiple difference audiences 
• A very strong network of reporters, producers, influencers, and media personalities 
• Eagerness to be part of a mission-driven company & willingness to be scrappy to get the job done
• Ability to think creatively & come up with new strategies for expanding & engaging our audiences

Benefits:

• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.

At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.

We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.

Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.

The salary range for a Manager, Communications is $120,000 - 145,000 and will be eligible for equity and an annual performance-based bonus.