Senior Manager, Neuropsych Patient Fulfillment Analytics

About This Role

The Senior Manager, Neuropsychiatry Patient Fulfillment Analytics is responsible for the successful scope, execution and delivery of all reporting, analytics, research, and insights to understand the patient and script fulfillment journey from HCP prescribing to patient receiving medication (Rx-to-dose). This role sits within the Market Access and Reimbursement (MA&R) organization but will work cross functionally with trade and distribution (T&D, under the MA&R organization), brand, field, and commercial operations teams.

This individual will work across various datasets, spanning leadership metrics consumed by the Biogen and alliance leadership to data and metrics used to measure and manage pharmacy performance.  These rx-to-dose metrics include but are not limited to cycle time, conversion rate, never start reasons, paid vs. free fill rate, pharmacy transfer rate.  This role will understand how the data and metrics are interdependent and work to understand national-level trends down to a more granular level such as by pharmacy or prescriber.

Through Rx-to-dose reporting and analytics, this individual will help the organization understand the fulfillment journey and identify bottlenecks along the way.  As the organizational expert on the rx-to-dose journey, this individual will provide analytics and insights to support data-driven decision-making on matters that impact the fulfillment process.

What You'll Do 

• Monitor Rx-to-dose metrics, including drilling down (e.g. by pharmacy, by geography, by payer) to understand underlying drivers of performance and potential areas to further investigate or improve
• Partner with trade, brand, and field teams to action upon identified pull-through opportunities (e.g. target lists, field suggestions)
• Provide reports and actionable insights to field teams (Neuropsychiatry Account Navigators and Field Reimbursement Managers) to enable patient pull-through
• Bridge rx-to-dose metrics at the Alliance level to operational reports managed by the T&D team
• Manage rx-to-dose metrics and reports across the organization and work with respective report owners to standardize definitions
• Catalog and review rx-to-dose reports, including utilization of reports, to rationalize reports or identify opportunities for new reports to fulfill unmet needs

Who You Are

Inquisitive, solution-oriented problem solver who likes to understand questions from a data- and fact-driven viewpoint.  Passion for making pharmaceutical therapies accessible to patients in need.

• BA/BS required, MBA or relevant work experience preferred
• 5+ years of relevant experience in the pharmaceutical or biotechnology industry and/or strategic consulting discipline
• Strong analytical skills
• Familiarity with incorporating qualitative and quantitative inputs into projects
• Ability to proactively deliver moderately complex analytical investigations and cross-functional projects with limited guidance
• Comfort with ambiguity and ability to absorb and logically structure information into analytical deliverable outputs
• High sense of urgency with the ability to work under tight timelines
• Demonstrated strong communication skills – both efficient and succinct in verbal and written communications/deliverables
• Attention to detail, yet proven ability to maintain an “80/20” mindset

The base salary range for this position is $145,000 - $194,000. Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

· Medical, Dental, Vision, & Life insurances

· Fitness & Wellness programs including a fitness reimbursement

· Short- and Long-Term Disability insurance

· A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)

· Up to 12 company paid holidays + 3 paid days off for Personal Significance

· 80 hours of sick time per calendar year

· Paid Maternity and Parental Leave benefit

· 401(k) program participation with company matched contributions

· Employee stock purchase plan

· Tuition reimbursement of up to $10,000 per calendar year

· Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.