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Account Manager - Denver

The Account Manager is responsible for maintaining and growing the Microbiology, Immunoassay, Molecular and Vision Suite customer base.  This role will focus on creating new business opportunities through the placement of instruments, reagents and services leading to increased revenues for the company within a designated Region. The Account Manager is directly responsible for achieving the territory sales goals and maintaining existing customers within their assigned territory in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability. The Account Manager acts as the direct contact to the customer and is accountable as the point person for all communication both internally and externally.

 

Primary Duties

Business Development and Execution:
  • Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents: 
  • Develop strategy and individual responsibilities to close sales of all high value targets.
  • Maintain existing customer business to minimize lost business.
  • Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.
  • Coordinate activity of other field sales personnel in context of business plan.
  • Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement.
  • Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy
 
Product and Technical Sales:
  • Provide technical expertise/assistance in product line as required in sales process.
  • Support and/or deliver key sales presentations/demonstrations where required.
  • Communicate with customers on product line technical issues where required.
  • Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite.
  • Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region.
Relationship Management:
  • Develop relationships with key customers/opinion leaders within defined territory.
  • Identify and develop key opinion leaders/reference sites within defined region.
  • Establish relationships with these identified opinion leaders/reference accounts.
  • Leverage relationships to expand existing business within defined region.
  • Channel competitive information gathered in field to marketing and sales teams.
Administrative Responsibilities:
  • Conduct quarterly business reviews with the Product Specialists and other supporting sales associates.
  • Submit expense reports on a weekly basis.
  • Maintain customer records in CRM on a daily basis for all accounts in their database.
  • Close all appointments with notes and update milestones on a daily basis.
  • Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations.
  • Perform other duties as assigned.
  • Perform all work in compliance with company policy and within the guidelines of bioMérieux Quality System.
  • Implement and participate in pilot projects with new product launches.

 

Training & Education

  • Associate's Degree Required
  • Bachelor's Degree Preferred

 

Experience

  • Associates degree and a minimum of 5 years of professional sales experience required; Bachelors degree and a  minimum of 3 years of professional sales experience preferred
  • Capital and Reagent sales experience within clinical laboratory preferred
  • Proven and documented track record in exceeding territory Capital and Reagent goals
  • Proven and documented track record of consistent top finishes within sales team

 

Knowledge, Skills & Abilities

  • Knowledge of clinical lab operations preferred, not required.
  • Work in a matrix environment with Account Managers, Region Sales Directors, Product Specialists and other bioMérieux colleagues. Collaborate and coordinate in order to close business system wide.  
  • Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers  
  • Proficient in operation of Microsoft Windows and Office Suite of products
  • Formal sales competency training courses preferred (i.e. Miller Heiman, Strategic Selling, BASE)
  • Excellent verbal and written communication skills.  Ability to clearly communicate with key internal and external stakeholders.
  • Excellent presentation skills.  Adept at using multi-media presentation tools.
  • Proficient in CRM Salesforce preferred
  • Excellent selling, organization, communication and presentation skills required. 
  • Team player attitude: ability to build consensus among team members/collaborate with other team members

 

Travel Requirements

70% field travel domestically

 

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager - Denver, bioMérieux

Are you a dynamic professional looking to thrive in the fast-paced world of sales? Join bioMérieux as an Account Manager and unleash your potential! In this essential role, you'll be at the forefront of maintaining and growing our Microbiology, Immunoassay, Molecular, and Vision Suite customer base. Your key objective? To create new business opportunities by placing instruments, reagents, and services that boost our revenues in a designated region. As the Account Manager, you'll not only achieve territory sales goals but also ensure existing customers receive top-notch service, paving the way for customer satisfaction and profitability. Collaborate with other teams and utilize your technical expertise to deliver compelling sales presentations. Monitor sales performance through Tableau, manage a robust sales pipeline, and develop meaningful relationships with key clients and opinion leaders. You'll be the main point of contact, responsible for all internal and external communications. With 70% of your time spent in the field, travel won't deter you—it's an adventure! If you have a solid foundation in professional sales, ideally in clinical laboratory settings, and an eagerness to exceed your goals, then apply now and be a part of something great with bioMérieux. Your journey to success starts here!

Frequently Asked Questions (FAQs) for Account Manager - Denver Role at bioMérieux
What does an Account Manager at bioMérieux do?

An Account Manager at bioMérieux is responsible for maintaining and expanding the customer base in the Microbiology, Immunoassay, Molecular, and Vision Suite sectors. This includes developing new business opportunities, managing existing relationships, and achieving sales goals within a designated territory.

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What qualifications are required for the Account Manager position at bioMérieux?

To be an Account Manager at bioMérieux, candidates should have at least an associate's degree along with a minimum of 5 years of professional sales experience. A bachelor's degree is preferred, as well as experience in capital and reagent sales within clinical laboratories.

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What skills are beneficial for an Account Manager at bioMérieux?

Successful Account Managers at bioMérieux possess strong communication, organization, and presentation skills. Knowledge of clinical lab operations, proficiency in CRM tools like Salesforce, and formal sales training can greatly enhance effectiveness in this role.

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How does the Account Manager contribute to revenue growth at bioMérieux?

An Account Manager contributes to revenue growth at bioMérieux by executing business plans to secure new sales, managing customer relationships effectively, and minimizing lost business. This proactive approach helps in meeting and exceeding sales goals.

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What kind of travel is expected for the Account Manager role at bioMérieux?

The Account Manager role at bioMérieux requires approximately 70% field travel within the designated territory to meet clients, maintain relationships, and identify new business opportunities.

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What is the sales process like for an Account Manager at bioMérieux?

The sales process for an Account Manager at bioMérieux involves pipeline management, opportunity identification, and strategizing on closing high-value sales. Engaging collaboratively with internal teams is also crucial in delivering effective solutions to clients.

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How does bioMérieux support the growth of its Account Managers?

bioMérieux supports the growth of its Account Managers through training and development programs, collaboration with product specialists, and regular business reviews to enhance sales strategies and overall performance.

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Common Interview Questions for Account Manager - Denver
Can you describe a time when you exceeded your sales targets as an Account Manager?

When answering this question, it's essential to provide a specific example that illustrates your strategic approach to closing sales. Highlight the actions you took, the challenges you faced, and the outcomes—emphasize metrics where possible.

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How do you prioritize your sales pipeline management?

Discuss your system for evaluating leads based on potential value and closeness to close. Mention tools you use, such as CRM systems, and your strategy for taking actionable steps that maintain momentum in your pipeline.

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What techniques do you use to develop relationships with key clients?

Share your approach to building trust and understanding client needs. Highlight effective communication practices, follow-up strategies, and how you customize interactions to benefit the client relationship.

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How do you handle objections during a sales presentation?

Explain how you listen carefully to client concerns and respond with tailored solutions. Share an example of a time you overcame significant objections to close a deal successfully.

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What role does collaboration play in your sales approach?

Emphasize the importance of working with different teams like marketing and product specialists. Provide an example of how collaboration led to a successful sale or improved client satisfaction.

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Describe your experience with CRM tools like Salesforce.

Discuss your proficiency with CRM platforms, detailing how you utilize them for tracking sales activities, managing customer relationships, and forecasting sales accurately.

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What is your strategy for training and onboarding new sales staff?

Share your methodology for effective training, focusing on hands-on experience, mentorship, and integrating new team members into the company culture while emphasizing the importance of their role.

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How do you ensure accuracy in your sales forecasts?

Highlight your approach to monitoring sales trends, validating data in tools like Tableau, and adjusting plans based on real-time insights to maintain accuracy in forecasts.

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What sales methodologies are you familiar with, and which do you find most effective?

Discuss well-known methodologies you've studied or employed. Explain why a particular approach resonates with you based on your personal experience and the positive results you've achieved.

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How do you stay informed about the latest trends in the clinical lab space?

Mention the resources you utilize such as industry publications, online webinars, and networking events that provide insights and help you maintain a competitive edge in the sales landscape.

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bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious d...

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Full-time, on-site
DATE POSTED
November 27, 2024

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