Senior Watch Officer

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

Why Blackpoint?  

Ready to give some hackers hell? On the Blackpoint Cyber Team, we win the unfair fight while helping others protect what’s most important to them. Simply put, our team takes out the adversaries before they see us coming. Join us today and help put the bad guys in their place for good.  

Blackpoint Cyber was built by former US Department of Defense and Intelligence security experts focused on stopping malicious tradecraft and safeguarding MSP operations. Our mission? Provide absolute and unified Managed Detection and Response services to organizations across the world. 
 

Company Culture  

On this team, we value high-quality execution, ownership, and strong morals. With us, principles are never tested, and we are proud to always do right by our customers. If you’re a driven professional with a passion for learning and contributing towards the best, then Blackpoint welcomes you. Our team is energetic and collaborative, maintaining a high-performance culture and enabling growth through overcoming challenges in the modern cyberthreat landscape.  

 The shift will be Monday - Friday, 4:00pm-12:00am ET. Please only apply if those hours work for you.

How You’ll Make an Impact 

·       Shift Management and Operational Oversight:

o   Oversee the tactical operations of the SOC during assigned shifts, ensuring efficient queue management and prompt incident response.

o   Actively monitor SOC activities, ensuring adherence to established protocols and service level agreements.

·       Quality Assurance and Auditing:

o   Conduct regular QA and auditing activities to maintain high standards of performance and accuracy in SOC operations.

o   Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.

·       Team Development and Mentoring:

o   Create an environment that fosters continuous learning and professional development.

o   Provide individual mentoring to team members, focusing on skill enhancement and career growth.

·       Customer Communication and Relationship Management:

o   Maintain strong communication skills to effectively liaise with customers, ensuring clarity and confidence in SOC operations.

o   Serve as a primary point of contact for customer escalations and communications during shifts.

·       Leadership and Standard Enforcement:

o   Contribute as a key member of the SOC leadership team, helping to define and enforce standards of operation.

o   Train and mentor  team members to meet and exceed performance standards.

Qualifications:

• Minimum of 5+ years of experience in an information security role, with a preference for prior experience in a SOC.

• Experience in both Offensive and Defensive Security, and a thorough understanding of Cloud Security.

• Proven experience in training and development within security operations.

• Proficiency in Windows OS, and familiarity with ELK stack and scripting/programming in Powershell, Python, and Go.

• Knowledge of AWS, Azure, and M365 services.

• Strong problem-solving, critical thinking, and analytical skills.

• Excellent communication skills, capable of effective presentation and feedback delivery.

• Demonstrated leadership and mentoring capabilities, with a focus on team development.

Desirable:

• Bachelor’s Degree in Computer Science or a related technical discipline.

• Prior experience in a leadership role within a SOC environment.

• In-depth forensic knowledge of Windows, experience in Malware Analysis.

• Participation in Capture The Flag (CTF) exercises.

• Experience in Purple Teaming.
  

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment. 

We thank everyone for their interest, but only those candidates selected for an interview will be  contacted. 

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment. 

We thank everyone for their interest, but only those candidates selected for an interview will be  contacted.