Barista | South Boston

As a Barista at Blank Street, you will be responsible for delivering excellent customer service by preparing high-quality coffee and café beverages, maintaining a clean and welcoming environment, and following health and safety standards. You'll also play a role in managing product wastage and participating in marketing initiatives to boost customer engagement and sales.

To become a Barista at Blank Street, you should have experience in customer service or the hospitality industry and be at least 18 years of age. Being able to lift 25+ lbs, standing for long periods, and having availability for peak days like weekends are also essential. A willingness to learn and adapt in a dynamic environment is crucial too!

To apply for the Barista position at Blank Street, head to our website and fill out the application form. Be sure to highlight your experience in customer service and your passion for coffee. We appreciate details that show us how you embody our values and how you would fit into our café culture.

At Blank Street, Baristas enjoy several perks, including a competitive hourly wage of $15.50 to $16.50 plus tips, access to a barista training program, paid sick time, and great opportunities for career advancement within our growing company. We work hard but also prioritize fun and hospitality!

Blank Street provides thorough training for new Baristas, covering our coffee-making techniques, customer service skills, and operational protocols. You'll become familiar with our state-of-the-art equipment and how to engage with customers effectively, ensuring you're set up for success from day one.

Answer this by focusing on your love for coffee and customer service. Share any past experiences that make you excited to bring joy to customers through your work and highlight how you connect with our café culture.

Discuss your approach to active listening and understanding the customer's issue. Emphasize the importance of remaining calm and working to find a resolution that satisfies both the customer and company standards.

Highlight your previous roles in customer-focused environments, detailing specific skills you've developed that are relevant to the Barista position at Blank Street, such as multitasking and communication.

Use a specific example from your past work experiences where teamwork led to successful outcomes, emphasizing how you value collaboration and communication.

Talk about the importance of a friendly attitude, attention to detail, adaptability, and the ability to work under pressure. Relate these qualities back to how they apply to the Barista role at Blank Street.

Explain your understanding of prioritizing customer service while managing time effectively. Discuss techniques you’ve used to stay organized, especially during peak hours.

Speak to the importance of following training playbooks, maintaining equipment, and adhering to health standards. Discuss the impact of ensuring quality on customer satisfaction.

Focus on your admiration for Blank Street’s commitment to quality and hospitality. Highlight how the company’s mission aligns with your own values and career aspirations.

Provide a specific story where you went above and beyond, whether it was improving a process, assisting a fellow employee, or enhancing customer satisfaction.

Discuss how you'd communicate the issue to the customer and provide alternative suggestions. Highlight your focus on maintaining a positive customer experience even when challenges arise.