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Account Director (Brand / Advertising)

Boldspace is seeking an experienced Account Director to join our team and play a key role in driving our agency's continued growth and success within our brand & advertising team.

ABOUT BOLDSPACE

Boldspace is an integrated brand value agency of 50 talented employees. We grow your meaning, your reputation and your worth through brand building, communications and analytics. We bring together advertising, marketing and PR through a pioneering approach - fusing our award-winning proprietary analytics platform BoldLensTM with the finest strategic and creative minds to see more, create better and find the gap.

The Account Director will lead a number of day-to-day accounts and be responsible for client delivery, satisfaction and growth. You will lead a growing team of juniors and work with the agency’s wider talent across creative, strategy, PR and analytics to delivery truly outstanding service and outcomes for clients. 

 

Key Responsbilities: 

  • Be a senior contact for client accounts, providing advice that gives them confidence and builds long-term relationships. 
  • Manage client service and agency performance, ensuring the standard of output across the agency is second-to-none – always faultless, proactive, meaningful, and fame-changing for our clients. 
  • Lead multiple accounts across different industries. 
  • Take the lead in drafting new business proposals, often independently while seeking and managing input from across multiple teams beyond core advertising and content briefs. 
  • Understand the commercials of agency life – maintaining profitability on client accounts, time management and discussing scope questions with clients proactively. 
  • Look to bring new business opportunities to the agency wherever possible. 

Relevant Experience:

  • Minimum five years’ proven agency experience working on clients across multiple sectors. 
  • A good knowledge of the brand, content and advertising landscape with established relationships and demonstrable campaign delivery in the past. 
  • Polished presenter and adept at explaining industry terms and outcomes to senior clients. 
  • Experience in developing new business, both in leading pitch processes and using your own ideas and network to originate opportunities. 
  • Track record of independently bringing in and winning business. 
  • A deep understanding and knowledge of the advertising and communications sector/s. 
  • Management experience in developing star performers and overseeing performance

  • Pensions: a 5% employer contribution.
  • Private Healthcare: Vitality
  • Equipment: choose your own equipment – let us know which tools you need and we’ll do our best to get them for you.
  • Holiday: unlimited holiday (including all UK public holidays) – we trust our staff to take the time they need and still excel in their jobs – and days off for birthdays and moving house are guaranteed!
  • Flexible working: complete choice over where you work each day.
  • Regular salary reviews: in line with a salary framework, to ensure equal pay for equal work and that we recognise and reward when your responsibilities increase.
  • Socials: team socials regularly, chosen by the team.
  • Team retreats: time to get to know each other away from the office.
  • Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance.
  • Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose.
  • Wellness: time within working hours every week for those that want or need it.
  • Monthly benefits budget: £50 per month, every month, to spend on whatever you want – from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching.

A CARBON NEUTRAL BUSINESS

Boldspace is a certified B Corp Business and measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.

Average salary estimate

$60000 / YEARLY (est.)
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$70000K

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What You Should Know About Account Director (Brand / Advertising), Boldspace

Boldspace is on the lookout for a passionate and seasoned Account Director to join our vibrant team and spearhead our brand and advertising initiatives! With a talent pool of 50 dedicated professionals, Boldspace is an integrated brand value agency that prides itself on enhancing meaning, reputation, and worth through innovative brand building, strategic communications, and insightful analytics. As an Account Director at Boldspace, you will have the unique opportunity to lead a diverse portfolio of accounts while overseeing a dynamic team of junior staff members. You'll be collaborating with creative, strategic, PR, and analytics experts, ensuring we deliver exceptional service and impactful outcomes for our clients. Your mission will involve offering strategic guidance to clients, nurturing long-lasting relationships, and maintaining the highest standards of client service across various industries. You’ll also get to flex your entrepreneurial skills by contributing to new business proposals and proactively exploring fresh opportunities for growth. If you have a minimum of five years of agency experience and a solid background in advertising and communications, we want to hear from you! At Boldspace, we value our employees and offer a myriad of benefits, including unlimited holiday, flexible working arrangements, and a robust wellness program. So why not come join us as we continue to innovate and inspire brands across the globe?

Frequently Asked Questions (FAQs) for Account Director (Brand / Advertising) Role at Boldspace
What are the main responsibilities of the Account Director at Boldspace?

The Account Director at Boldspace is responsible for managing client accounts, ensuring client satisfaction, and driving the growth of our agency. This role includes leading a team, developing business proposals, and maintaining agency performance across various accounts in different sectors. Their main focus is on delivering outstanding service and fostering long-term relationships with clients.

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What qualifications do I need to be an Account Director at Boldspace?

To apply for the Account Director position at Boldspace, candidates should have a minimum of five years of proven agency experience, preferably within the brand and advertising landscape. Additionally, a strong track record in client management, business development, and strategic planning is essential, along with polished presentation skills to effectively communicate with senior clients.

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How does Boldspace support its Account Directors for professional development?

Boldspace fosters a supportive environment for professional growth, providing regular salary reviews, mentoring for junior team members, and opportunities for personal development. The company encourages its staff to bring new ideas and nurtures talent, ensuring Account Directors can develop into star performers in their roles.

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What kind of culture can I expect as an Account Director at Boldspace?

At Boldspace, the culture is collaborative, dynamic, and centered around trust. Employees enjoy unlimited holiday, flexible working options, and regular team socials for relationship building. The agency also emphasizes wellness, providing time during working hours for self-care and a monthly benefits budget to support employees' needs.

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What can I expect in terms of benefits as an Account Director with Boldspace?

As an Account Director at Boldspace, you will enjoy an impressive benefits package, including a 5% employer pension contribution, private healthcare, unlimited holiday, flexible working arrangements, and a transparent bonus structure based on personal and company performance. Other perks include team retreats, monthly benefits budgets, and an unwavering commitment to sustainability.

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Common Interview Questions for Account Director (Brand / Advertising)
Can you describe your experience managing client accounts as an Account Director?

When answering this question, highlight specific client accounts you have managed, discussing your approach to client communication, satisfaction, and growth strategies. Provide examples of successful campaigns where you played a key leadership role, and mention how you fostered strong relationships to enhance client trust.

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How do you develop new business opportunities as an Account Director?

In responding to this question, discuss your strategies for generating leads, including leveraging your network, collaborative pitch processes, and utilizing creative ideas to propose unique solutions. Share examples of past successes where your initiatives led to effective new business wins.

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What strategies do you employ to ensure client satisfaction?

To answer this question, mention your methods for maintaining open communication, gathering feedback, and proactively resolving issues to improve client relationships. Provide examples of how these strategies have effectively contributed to high client satisfaction ratings in your previous roles.

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Can you provide an example of a challenging project you managed and how you handled it?

When answering, describe the project in detail, outlining the challenges faced and the specific steps you took to overcome them. Emphasize your problem-solving skills, collaboration with team members, and the successful outcome that was achieved thanks to your leadership.

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How do you stay updated with trends in the brand and advertising industry?

Highlight the resources you utilize such as industry publications, networking events, and continuous learning through courses or webinars. Mention how staying updated has allowed you to adapt client strategies to emerging trends for better campaign performance.

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What is your approach to leading and developing a team?

Discuss your leadership style, focusing on mentorship, feedback sessions, and creating a collaborative atmosphere. Provide examples of how you’ve supported team members in reaching their potential, celebrating their successes while addressing areas for improvement constructively.

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How would you manage a situation where expectations exceed resources?

You can approach this by addressing the need for clear communication with clients, setting realistic expectations, and prioritizing resource allocation. Offer an example of how you navigated a similar situation in your career while still delivering satisfactory results.

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What metrics do you use to measure the success of client campaigns?

Discuss specific metrics such as ROI, engagement rates, and customer feedback. Provide examples of how you have tracked these metrics and applied them to optimize current and future campaigns to ensure alignment with client goals.

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How do you handle conflict within your team or with clients?

Mention the importance of open communication and active listening to understand different perspectives. Provide an example of a conflict you navigated successfully, showcasing your negotiation skills and the steps taken to achieve a resolution.

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Why do you want to work as an Account Director at Boldspace?

Express your enthusiasm for Boldspace’s innovative approach to brand building and its culture of trust and flexibility. Highlight how your skills and experiences align with the agency’s values, and how you believe you can contribute positively to the team and client growth.

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boldspace is a brand value agency. we grow your meaning, your reputation and your worth through brand building, communications and analytics. we bring together advertising, marketing and pr through a pioneering approach – fusing our award-winnin...

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DATE POSTED
December 17, 2024

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