Repair Technician: Gutters and Siding*****

As a Repair Technician for Gutters and Siding at Bone Dry Roofing, your main responsibilities will include inspecting gutters and siding, setting up safe access through ladders and scaffolding, estimating the materials and labor needed for repairs, preparing and collecting invoices, and identifying any additional necessary repairs. You’ll be expected to follow all safety protocols while delivering exceptional customer service.

To become a Repair Technician for Gutters and Siding at Bone Dry Roofing, you need a valid driver's license and, ideally, 1 to 2 years of relevant experience. You must also pass a background check and be capable of lifting up to 50 lbs. Proficiency in safely accessing scaffolding and ladders following best practices is crucial.

Bone Dry Roofing offers competitive compensation for the Repair Technician position. Along with a competitive salary, you will receive medical, vision, and dental insurance, company-paid life insurance, short-term disability, a 401(k) plan, and paid time off including vacation and holidays. Additionally, a company truck and fuel will be provided for work-related appointments.

Yes, the Repair Technician position at Bone Dry Roofing requires you to work a minimum of two Saturdays per month, from March through November. This is to ensure that we can meet our customers’ needs and maintain our high standards of service.

Bone Dry Roofing seeks Repair Technicians who demonstrate a high degree of professionalism, punctuality, and integrity. A strong focus on customer service, an eye for detail, and the ability to work safely and efficiently with tools and equipment are all critical traits that contribute to success in this role.

When discussing safety procedures, highlight your knowledge of best practices and regulations associated with working at heights. Emphasize your commitment to securing ladders properly, wearing appropriate safety gear, and conducting regular checks on your equipment to ensure a safe working environment.

In answering this question, showcase your ability to listen to customer concerns, communicate clearly about the repair process, and keep clients informed. Stress the importance of building rapport and trust with customers to enhance their overall experience.

Describe your systematic approach to diagnosing issues, such as conducting a thorough inspection for visible damages, evaluating drainage solutions, and discussing potential repair options with the homeowner. Highlight your analytical skills and attention to detail in this process.

Prepare to share a specific scenario that illustrates your problem-solving abilities. Discuss the challenge you faced, the steps you took to address it, and the successful outcome. Emphasize teamwork and adaptability in your narrative.

Explain your methodology for estimating materials and labor, which may include considering the scope of the project, calculating measurements accurately, and factoring in labor time based on past experiences. This shows your efficiency and professionalism.

This is your opportunity to detail your relevant experience in different types of repair work. Discuss any specific projects you've worked on and the skills you acquired, reflecting your knowledge and confidence as a Repair Technician.

Share your strategies for prioritizing tasks based on urgency and importance. Emphasize your organizational skills and ability to adapt to changing circumstances, ensuring that customer needs are met efficiently.

In your response, highlight your passion for home improvement and customer satisfaction. Discuss how a job well done brings you personal fulfillment and contributes to the homeowner’s happiness, which aligns with Bone Dry Roofing's mission.

Express your flexibility in both working independently and collaborating with a team. Provide examples from your past roles where you’ve excelled in either setting, demonstrating your well-roundedness.

Show that you have done your homework by discussing Bone Dry Roofing's commitment to quality service and customer satisfaction. Explain how you align with those values and how you hope to contribute to the company's continued success.