Customer Success Manager II, Enterprise - job 2 of 3
Skills
- Excellent communication skills
- Strong relationship management
- Time management
- Domain knowledge in SaaS, Marketing Automation or Analytics
Responsibilities
- Own client renewals and retention targets
- Act as a trusted advisor for clients
- Partner with Account Executives for customer success
- Drive feature adoption and customer advocacy
- Provide ongoing education and support to clients
Benefits
- Competitive compensation and equity options
- Flexible paid time off
- Comprehensive medical, dental, and vision plans
- Professional development support
- Community engagement opportunities
Renaissance seeks a Support Agent II to deliver expert customer service remotely, optimizing user experience with their education technology products.
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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