Director, Business Intelligence & Data Engineering

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are currently looking for a Director, Business Intelligence & Data Engineering to join our growing team! In this role, you will enhance data accessibility and usability for decision-making across the business. You will drive operational efficiency through effective data management and reporting solutions. You will also foster a culture of data-driven practices within the organization. You will enable informed decision-making by providing actionable insights and performance metrics. You will strengthen relationships with stakeholders to align data strategies with business needs.

As a Director, Business Intelligence & Data Engineering, your duties and responsibilities will include:

• Lead the gathering of data requirements and user/technical specifications, translating them into clear directions for data warehouse solutions
• Architect and design scalable data models, data marts, and summaries that meet current and future business needs, supporting dashboards, reporting, and advanced analytics
• Establish data infrastructure standards to ensure high-quality insights for informed decision-making, and identify opportunities for process improvements by automating workflows, optimizing data delivery, and enhancing ETL and data integration for better scalability and performance
• Plan, estimate, and manage project timelines to ensure milestones are met and align with the data roadmap
• Lead efforts to ensure data quality, integrity, and standardization through the development and implementation of robust processes, procedures, and best practices
• Oversee proof-of-concept activities by working with large, complex data sets and creating optimal ETL solutions in collaboration with IT to bring initiatives to fruition
• Manage, mentor, and coach teams in Data Infrastructure, Data Engineering, and Business Intelligence, fostering the development of sustainable solutions that meet customer and business objectives, and supporting the migration of solutions into production
• Lead all data infrastructure initiatives within the organization, ensuring alignment with strategic goals
• Oversee user testing processes, ensuring thorough documentation and supporting efforts to democratize data access across the organization
• Develop aggregated data views and reporting tools for stakeholders, establishing metrics to monitor the effectiveness of data initiatives
• Stay informed on industry trends, coaching the team on best practices and recommending new technologies

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Computer Science, Data Science, Data Engineering, Statistics, or related disciplines
• Proven record of at least 8 years in business intelligence or data engineering, with 5+ years in a leadership capacity
• Excel at collaborating with stakeholders to gather and define user requirements and have experience in conducting user testing and documentation
• Passionate about making data accessible and understandable for all business units, promoting a culture of data-driven decision-making
• Possess strong analytical and problem-solving skills, with the ability to deliver actionable insights and establish performance metrics
• Communicate effectively with diverse teams and can influence stakeholders at all levels
• Knowledgeable about data architecture, ETL processes, and BI tools (e.g., Tableau, Power BI), and have a keen interest in emerging technologies in the data landscape

BONUS POINTS FOR:

• Advanced degrees or certificates
• Experience in the telecommunications industry.
• Advanced degrees or certificates

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice