Staff Product Designer - job 1 of 3

As a Staff Product Designer at Brightwheel, you will be responsible for leading design efforts across various platforms, including iOS, Android, and web. Your role involves collaborating closely with cross-functional teams, understanding customer problems, conducting user research, and advocating for exceptional UX. You will work on projects from conception to execution, maintain design consistency, and guide junior designers to enhance their skills while driving team-wide impact.

To be a strong candidate for the Staff Product Designer role at Brightwheel, applicants should possess at least 6 years of experience in product design, including a minimum of 2 years focusing on mobile design across iOS and Android platforms. A robust portfolio showcasing successful case studies on human-centered design solutions is essential. Familiarity with user research methodologies, design systems, and the ability to think strategically are also crucial.

Yes, Brightwheel embraces a fully remote work model for this Staff Product Designer position, and candidates from across the US are welcome to apply. We value diverse perspectives and understand that great talent can thrive outside traditional office settings, so your ability to work independently and collaboratively in a remote environment is important.

In the role of Staff Product Designer at Brightwheel, you will be engaging with high-impact projects aimed at enhancing the early education experience. You'll focus on creating user-friendly interfaces and designing comprehensive customer journeys that make a significant difference in the lives of educators and families. Your work will also contribute to maintaining and enhancing Brightwheel's design system and ensuring brand consistency.

At Brightwheel, the compensation for the Staff Product Designer role ranges from $161,000 to $218,000 annually. In addition to a competitive salary, the benefits package includes premium medical, dental, and vision coverage, generous paid parental leave, a flexible paid time off policy, and wellness stipends. Brightwheel is committed to internal pay equity, and the final offer will be determined based on your experience and geographic location.

In answering this question, emphasize your structured approach to design, including user research, ideation, prototyping, and testing. Discuss how feedback informs your designs and share an example where your process directly contributed to a project's success.

Demonstrate your ability to balance user needs and business goals by explaining how you engage with team members to identify priorities. Discuss tools or frameworks you use to make informed decisions and how you communicate trade-offs to non-designers.

Use this opportunity to show your openness to feedback. Share a specific instance where you actively sought input, the steps you took to incorporate that feedback, and the positive outcome that resulted. Highlight how this experience improved your design and collaboration skills.

Discuss the methodologies you're most familiar with, like usability testing or surveys, and how you select them based on the project's goals. Include a brief example of how research has shaped your design decisions in the past.

Explain your approach to creating and adhering to design systems. Mention tools or processes you use to maintain consistency, and share a specific instance in which you successfully ensured coherence in a multi-platform project.

When addressing this question, outline the critical aspects of user journeys, such as understanding user personas, mapping key touchpoints, and identifying pain points. Providing an example of a user journey you've designed will strengthen your answer.

Share your strategies for continuous learning and staying connected within the design community, such as attending workshops, participating in online forums, or following industry leaders. Convey your commitment to evolving as a designer.

Offer an example of a time when you needed to persuade others about a design choice. Highlight your communication skills, how you articulated the reasoning behind your design, and the successful outcome of your efforts.

Talk about both quantitative and qualitative metrics you utilize, such as conversion rates, user satisfaction scores, or task completion rates. Illustrate your ability to assess design impact through analytical thinking and user feedback.

Articulate your passion for education and how it shapes your creative decisions. Whether from personal experiences, educational philosophies, or notable innovators in the field, sharing your inspirations will help connect the dots between your values as a designer and Brightwheel's mission.