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Director of Product Marketing & Pricing

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.


Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 


We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day. 


Who You Are

Brightwheel is seeking  a strategic and data-driven Director of Product Marketing & Pricing to shape the future of how we serve early childhood education (ECE) programs. You bring a unique mix of expertise in product marketing, market insights, and pricing strategy, coupled with a proven ability to lead high-performing teams and deliver results. You are an expert at turning customer and market insights into highly effective strategies that drive adoption, retention and growth across product lines and channels.


What You'll Do
  • Lead Go-To-Market Excellence: Craft and implement messaging, positioning, and go-to-market strategies that drive adoption, retention, and revenue growth across new and expanding product lines
  • Discover Market Insights: Lead efforts to deeply understand customer needs, market trends, and competitive dynamics, turning data into actionable insights
  • Position in the Market: Create and refine compelling product positioning and messaging frameworks that resonate with ECE programs and differentiate Brightwheel in the market
  • Build a Top-Tier Team: Hire, mentor, and lead a high-performing product marketing team, fostering a culture of creativity, collaboration, and data-driven decision-making
  • Shape Pricing Strategy: Refine and develop pricing strategies and plans, in collaboration with Finance, ensuring business and market alignment
  • Drive Enablement: Partner closely with Sales to provide the tools, training, and insights needed to win in competitive markets, including battle cards, playbooks, and messaging resources
  • Collaborate for Results: Work cross-functionally with Product, Demand Generation, and Sales teams to align go-to-market strategies, ensure seamless execution and delivery of world-class results across channels


Qualifications, Skills, & Abilities
  • 8+ years of experience in product marketing roles, preferably within a fast-paced B2B SaaS environment serving SMBs
  • A strong track record of driving adoption, retention, and revenue growth through innovative marketing strategies
  • Experience in pricing strategy and rollouts
  • Demonstrated success in building, leading, and mentoring high-performing teams
  • Exceptional ability to translate complex data and market insights into actionable initiatives and strategies
  • Proven experience working closely with Product, Sales, and Marketing teams to align goals and deliver results
  • Mastery in crafting clear, compelling, and differentiated messaging tailored to customer needs


$135,000 - $215,000 a year
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Brightwheel
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Average salary estimate

$175000 / YEARLY (est.)
min
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$135000K
$215000K

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What You Should Know About Director of Product Marketing & Pricing, Brightwheel

Brightwheel is excited to announce an opening for the role of Director of Product Marketing & Pricing, a fantastic opportunity to drive meaningful impact in early childhood education. If you’re passionate about creating strategies that resonate, this remote position allows you to shape the future of our offerings and contribute to a crucial mission. You'll lead our go-to-market excellence, designing messaging and positioning that energizes our customers and highlights the unique value Brightwheel brings to education programs. Your ability to decode complex market insights will help us refine our approach and stay ahead in the ever-evolving $175 billion early education sector. Furthermore, you’ll have the chance to mentor and lead a top-tier team, promoting creativity and evidence-based decision-making. Not just limited to marketing, you’ll collaborate with cross-functional teams, ensuring our pricing strategies align with our business goals and market demands. We're looking for someone with at least 8 years of experience in product marketing within a B2B SaaS environment, showcasing a proven ability to drive revenue growth through innovative strategies. If you're ready to take on this exciting challenge at Brightwheel, where your work can transform how educators and families access high-quality early education, we’d love to hear more about you!

Frequently Asked Questions (FAQs) for Director of Product Marketing & Pricing Role at Brightwheel
What are the responsibilities of the Director of Product Marketing & Pricing at Brightwheel?

The Director of Product Marketing & Pricing at Brightwheel is responsible for leading go-to-market strategies, discovering market insights, creating compelling product positioning, shaping pricing strategies, and building a high-performing marketing team. This role involves collaborating cross-functionally with various teams, including Sales and Product, to ensure successful execution and alignment of marketing initiatives.

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What qualifications are required for a Director of Product Marketing & Pricing at Brightwheel?

To qualify for the Director of Product Marketing & Pricing position at Brightwheel, candidates should have at least 8 years of experience in product marketing, preferably in a fast-paced B2B SaaS environment. A strong track record in driving product adoption and revenue growth, along with experience in pricing strategies and team leadership, is essential.

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How does the Director of Product Marketing & Pricing contribute to growth at Brightwheel?

The Director of Product Marketing & Pricing contributes to Brightwheel's growth by developing and implementing effective marketing and pricing strategies that resonate with early childhood education programs. By translating market insights into actionable plans, this role helps increase product adoption, retention, and revenue, ultimately enhancing the overall customer experience.

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What skills are important for a Director of Product Marketing & Pricing at Brightwheel?

Key skills for the Director of Product Marketing & Pricing at Brightwheel include expertise in product marketing, data analysis, exceptional communication, and leadership abilities. The ability to craft clear and compelling messaging, understand market trends, and foster cross-functional collaboration is crucial for success in this role.

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What is the compensation range for the Director of Product Marketing & Pricing at Brightwheel?

The compensation range for the Director of Product Marketing & Pricing at Brightwheel is between $135,000 and $215,000 per year. This package is competitive and includes a combination of base salary, equity, and a comprehensive benefits program, reflecting a commitment to internal pay equity and attracting top talent.

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Common Interview Questions for Director of Product Marketing & Pricing
How do you approach developing a go-to-market strategy in your previous roles?

In developing a go-to-market strategy, I begin by conducting thorough market research to understand the target audience and competitive landscape. Then, I align the messaging and positioning with customer needs, ensuring it's compelling and resonates with stakeholders. Collaborating with cross-functional teams during this process helps to fine-tune the strategy and prepare for execution.

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Can you give an example of how you've used data to drive marketing decisions?

Certainly! In my previous role, I analyzed customer feedback and usage metrics to identify trends that informed our marketing playbook. This data helped us adjust our messaging and promotional strategies to better meet customer demands, leading to a significant increase in product adoption and customer satisfaction.

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What techniques do you use to understand customer needs?

I employ various techniques to understand customer needs, including surveys, interviews, and analyzing usage analytics. Additionally, I collaborate closely with sales and support teams to gather qualitative insights from frontline interactions with customers, which helps us tailor our marketing strategies effectively.

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Describe your experience in building and leading product marketing teams.

In my previous role, I successfully built and led a product marketing team by focusing on recruiting talent with diverse skill sets and fostering a collaborative environment. I prioritize mentorship and regular feedback sessions, which have resulted in a high-performing team that achieves both individual and collective goals.

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How do you handle pricing strategy development?

I handle pricing strategy development through careful market analysis and collaboration with finance and sales teams. Understanding customer willingness to pay and competitive pricing is crucial, and I ensure the pricing strategy aligns with our overall business objectives while also being transparent and easy to communicate to customers.

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What is your experience with product positioning?

My experience with product positioning involves crafting clear messaging that highlights the unique value proposition of the product. This includes identifying customer pain points and aligning our features and benefits to address those needs effectively, which makes our products stand out in the marketplace.

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Can you discuss a successful product launch you've managed?

Of course! I managed a product launch where we executed a multi-channel marketing campaign, leveraging email, social media, and targeted ads. We collaborated closely with sales to equip them with precise tools and resources, which led to exceeding our launch targets by 30%, establishing a strong foothold in our market segment.

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How do you measure the success of your marketing initiatives?

I measure the success of marketing initiatives through key performance indicators (KPIs) such as customer acquisition cost, retention rates, and engagement metrics. Regularly reviewing these metrics helps me assess what's working and what needs adjustment, ensuring that we remain responsive to market dynamics.

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What role does collaboration play in your marketing strategies?

Collaboration is integral to my marketing strategies. I believe that aligning closely with Product, Sales, and other teams ensures that everyone is on the same page with our goals. Regular cross-functional meetings help maintain this alignment and foster a culture of shared knowledge and success.

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How do you prioritize projects and manage your time effectively?

I prioritize projects based on their strategic impact and alignment with overall business goals. By employing project management tools and setting realistic timelines, I can manage my time effectively while remaining adaptable to changes and ensuring all tasks are delivered on schedule.

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Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.

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Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
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Full-time, remote
DATE POSTED
December 5, 2024

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