SFDC Technical Architect- R01543143

As an SFDC Technical Architect at Brillio, your primary responsibilities include creating and delivering Salesforce-based CRMs and workflow solutions in a timely manner. You will design applications, develop and support Salesforce projects, and ensure that all initiatives meet defined business requirements. This role requires extensive coordination with both internal teams and clients, where your oversight on workflows, applications, and testing will be crucial to the implementation process.

To qualify for the SFDC Technical Architect position at Brillio, candidates should possess over 12 years of experience in the industry, with at least 2 years specifically in communication cloud. A deep understanding of Salesforce technologies, including Apex and Visualforce, is essential. Experience with Vlocity omniscripts is highly desirable, along with a proven track record in application design and development, as well as being comfortable participating in performance monitoring and testing.

The SFDC Technical Architect at Brillio supports clients by collaborating on defining their digital strategies and execution roadmaps. The architect will utilize their expertise to design tailored digital solutions that align with client business objectives, thereby helping them realize measurable value in their digital transformation efforts. This position is pivotal in ensuring that clients receive innovative, effective solutions that enhance their operational efficiency.

At Brillio, the work environment for an SFDC Technical Architect is vibrant and collaborative. You will be working alongside talented professionals within the LTR team, which is dedicated to pushing the boundaries of how services are structured and delivered. Supportive leadership fosters an atmosphere of growth and innovation, making it an ideal place for a Technical Architect to thrive, engage with cutting-edge technology, and contribute significantly to client success.

The salary range for the SFDC Technical Architect position at Brillio is competitive, falling between $150,000 and $160,000 per year. This reflects the level of expertise and experience required for the role, as well as Brillio’s commitment to attracting top-tier talent in the field.

When discussing your experience with Salesforce technologies, highlight specific projects where you utilized Apex, Visualforce, or Force to design solutions. Discuss any CRM implementations you’ve led, focusing on the challenges faced and how you overcame them. Mention your hands-on experience with Vlocity omniscripts to showcase your adaptability in using diverse tools.

In answering how you approach designing a digital strategy, emphasize the importance of understanding the client's specific business needs and goals. Describe your process of gathering requirements, assessing existing systems, and proposing actionable solutions that align with those needs. Include any methodologies you prefer, such as Agile or Waterfall, to demonstrate your structured approach.

Discuss your experience with various testing methodologies, including unit testing, integration testing, and user acceptance testing. Explain how you ensure that applications not only meet functionality but also performance standards. Highlight your collaboration with QA teams to implement rigorous testing processes and how feedback loops are incorporated to refine the final solutions.

When addressing communication management, explain your strategy for keeping all stakeholders informed throughout a project. You can mention using project management tools for transparency, holding regular update meetings, and establishing clear channels for feedback and queries. Effective communication is crucial, so offer examples of how you've successfully navigated challenging conversations.

In answering this question, elaborate on your systematic approach to performance monitoring. Discuss the key metrics you focus on and how you use them to optimize applications post-deployment. Include examples of tools you use for monitoring performance and how data-driven insights can lead to improved decision-making in future projects.

Be honest about past challenges, whether technical, deadline-related, or team-oriented. Describe specific instances, such as integration difficulties or changing client requirements, and explain how you addressed these issues through strategic planning, agile methodologies, or effective communication. Focus on what you learned from these experiences to show your growth.

Discuss your proven track record of collaborating with various teams, such as sales, marketing, and IT. Highlight the importance of understanding each department's needs and how you facilitated discussions to achieve common goals. Provide examples of successful projects that benefitted from cross-team collaboration.

When addressing this question, convey your commitment to continuous learning. Share your strategies for staying informed, such as attending webinars, enrolling in relevant courses, or participating in Salesforce community forums. Providing examples of recent certifications or workshops adds credibility to your response.

In this scenario, aim to describe specific digital transformation projects that showcase your ability to lead and implement effective solutions. Focus on the client’s initial challenges, the strategic steps you took, and the measurable outcomes that resulted from your intervention. Highlight your role in bringing about change and improving business processes.

In discussing the future of Salesforce technology, express your thoughts on emerging trends such as AI integration, greater customization, or enhanced user experiences. Share your vision for how you can play a role in this evolution by leveraging your experience, continuous learning, and applying cutting-edge techniques to upcoming projects.