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Senior, NetSuite Consultant (Remote)

About Bryant Park Consulting:

Bryant Park Consulting (BPC) is a modern consulting firm focused on strategy, technology, and business transformation. We partner with leading technology firms like Oracle NetSuite, Boomi, Celigo, and more to bring leading capabilities to our clients across industries. BPC was founded in early 2021 and has grown quickly to become a leader in technology consulting.

What you will do:

As a Senior Managed Services Consultant with Bryant Park Consulting you will manage a portfolio of clients for which you are serving as the Primary Point of Contact (PPOC). Client stakeholders and other consultants on the team will look up to you for business process and systems architecture advisory based on your extensive NetSuite and business transformation experience. You will be responsible for ensuring the customers within your portfolio are maximizing their managed services package, requirements are clearly defined and solutions documented and routed to other members of the team for timely and high-quality return on client investment. 

Responsibilities

  • Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
  • Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
  • Proactively review workload and redistribute as necessary
  • Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
  • Serve as primary lead/contact for assigned clients
  • Review contracts for special terms. Monitor time expended, billings, renewals
  • Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery
  • Train, mentor, and act as subject matter expert for team on both technical and functional skill sets
  • Advise client on standard functionality, leading practices for software and industry
  • Help manage teams across different multiple geographic regions 

Qualifications

  • Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience
  • 3+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations
  • 3+ years of industry-specific knowledge and expertise in the Products (WMS, MFG, W/D verticals)
  • NetSuite Certifications heavily preferred - ERP Consultant, Administrator
  • Experience and knowledge of best practices surrounding ERP 
  • Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more. 
  • Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences
  • Experience managing a team of 5+ consultants working across multiple engagements

Salary Range: $110,000 to $140,000

Work From Home & Travel Requirements

Willingness to travel up to 30% to be on-site with clients as needed (note: this role is fully remote)


In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Putting Our People First From Day One

From the founding of Bryant Park Consulting, we committed to putting people first and offering variety, fulfillment, and balance. You will have the opportunity to work with the world's top companies and business leaders, keep up with the latest technology, and flex your skills across industries and disciplines. You will also be encouraged to engage with your community and nature. We attract and retain the best in the business - people from industry, consulting, agencies, startups, nonprofits, and the public sector - all drawn to building a career that's both exciting and sustainable.

  • Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs.
  • Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats.
  • Choose Your Career - There is no pressure to go ‘up-or-out’ and welcome you to build a career that gets you excited about coming to work every day - whether that’s as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us.
  • Comprehensive Benefits - We provide best-in-class benefits for employees including 401k with Company match up to 6%, United Health Plan, as well as Dental, Vision, Life Insurance and Accidental Death and Dismemberment, and more. We also encourage and reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams to help further your career development.

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Bryant Park Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Average salary estimate

$125000 / YEARLY (est.)
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What You Should Know About Senior, NetSuite Consultant (Remote), Bryant Park Consulting

Are you ready to take your career to the next level? Join Bryant Park Consulting as a Senior NetSuite Consultant and be part of a modern consulting firm that's redefining the industry! We’re a dynamic team focused on strategy, technology, and business transformation, partnering with leading technology firms like Oracle NetSuite to bring exceptional solutions to a diverse client base. In this remote role, you'll manage a portfolio of clients as the Primary Point of Contact (PPOC), ensuring they receive top-notch service and maximizing their managed services package. Your experience in NetSuite and business transformation will be invaluable as you advise clients on best practices and streamline their processes. You’ll be the go-to expert, leading initiatives to improve service delivery while mentoring fellow consultants. Expect varied responsibilities like conducting account reviews, managing projects within defined timelines, and collaborating with teams across multiple regions. With a preference for candidates holding a Bachelor's or advanced degree and 3+ years of hands-on NetSuite experience, we’re looking for someone who’s not just skilled, but also enthusiastic about client relations and technology. At Bryant Park Consulting, we prioritize your growth, well-being, and professional development, offering comprehensive benefits and the chance to work with industry leaders. If you’re excited about maximizing client satisfaction and making a meaningful impact in the consulting landscape, we encourage you to explore this opportunity with us!

Frequently Asked Questions (FAQs) for Senior, NetSuite Consultant (Remote) Role at Bryant Park Consulting
What are the primary responsibilities of a Senior NetSuite Consultant at Bryant Park Consulting?

As a Senior NetSuite Consultant at Bryant Park Consulting, your primary responsibilities revolve around managing client accounts, acting as the Primary Point of Contact, and ensuring client satisfaction. You'll be executing and overseeing service delivery for multiple accounts, tackling projects that enhance client investment and experience. Additionally, you will conduct regular account reviews, mentor junior consultants, and provide expertise on business process optimization and system architecture.

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What qualifications are needed for the Senior NetSuite Consultant position at Bryant Park Consulting?

To qualify for the Senior NetSuite Consultant role at Bryant Park Consulting, candidates should possess a Bachelor's or advanced degree in business, accounting, or a related field, alongside at least 3 years of hands-on experience with NetSuite. Familiarity with configurations, implementations, and certifications like ERP Consultant or Administrator is heavily preferred. Industry-specific expertise, especially in areas such as WMS or MFG, will be beneficial for this position.

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How does Bryant Park Consulting support professional development for its Senior NetSuite Consultants?

Bryant Park Consulting is deeply committed to professional development, providing numerous opportunities for learning and growth. Senior NetSuite Consultants can take advantage of flexible learning options, sponsorship for certifications, and the chance to engage in knowledge management initiatives. The firm nurtures a culture that encourages curiosity and expertise, ensuring you stay at the forefront of technological advancements.

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What is the work environment like for a Remote Senior NetSuite Consultant at Bryant Park Consulting?

The work environment for a Remote Senior NetSuite Consultant at Bryant Park Consulting is collaborative and supportive, emphasizing a people-first approach. Employees can enjoy a flexible work setting while being integrated into a vibrant team culture, often participating in community engagements and well-being initiatives. Regular communication and team involvement ensure that even remote consultants feel connected and valued within the organization.

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What can candidates expect in terms of salary and benefits as a Senior NetSuite Consultant at Bryant Park Consulting?

Candidates for the Senior NetSuite Consultant position at Bryant Park Consulting can expect a competitive salary ranging from $110,000 to $140,000, alongside a comprehensive benefits package. This includes a 401k plan with a company match, medical, dental, and vision insurance, as well as reimbursements for professional development. The overall compensation will reflect experience and relevant skills, highlighting the company’s commitment to rewarding excellence.

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Common Interview Questions for Senior, NetSuite Consultant (Remote)
Can you explain your experience with NetSuite and how it will help you in this role?

During your interview, detail your hands-on experience with NetSuite, mentioning how you’ve implemented or configured the platform in past roles. Highlight specific projects or scenarios where you've acted as a consultant, adding value to your clients. This illustrates both your technical knowledge and understanding of client needs, showing you're well-prepared for the Senior NetSuite Consultant position.

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How do you approach client relationship management in a consulting environment?

Discuss your methods for establishing and maintaining strong client relationships, including communication strategies and proactive engagement. Explain how you ensure clients feel supported and valued, referencing specific examples where your approach led to improved satisfaction or project outcomes. This showcases your interpersonal skills and client-focused mindset essential for the role.

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What strategies do you use to manage multiple projects simultaneously?

In answering this question, outline your project management strategies, such as prioritizing tasks, using project management tools, and maintaining open lines of communication with team members. Provide an example of a time when you effectively managed several projects, showcasing your organizational skills and ability to work under pressure, vital for a Senior Consultant managing diverse client portfolios.

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How do you keep yourself updated with the latest NetSuite features and industry best practices?

To effectively answer this, mention any specific resources you use, such as industry publications, webinars, or training courses. Highlight your ongoing commitment to professional development and how it benefits your clients. This demonstrates your dedication to staying abreast of changes in the NetSuite ecosystem, an important trait for the Senior NetSuite Consultant role.

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What role do you think mentorship plays in a consultancy team?

Discuss the significance of mentorship in consultancy, touching on how it promotes knowledge sharing, enhances team dynamics, and aids in the professional growth of junior consultants. Illustrate with examples from your experience where you mentored colleagues, highlighting the positive impacts and collaborative spirit your mentoring cultivated within the team.

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Describe a challenging project you worked on and how you overcame the obstacles.

Be prepared to narrate a specific project that had hurdles—be it technical issues, client communication, or tight deadlines. Emphasize your problem-solving skills and adaptability by detailing your action steps, the rationale behind them, and the successful resolution. This portrayal will indicate your capability to handle the complexities of a Senior NetSuite Consultant's responsibilities.

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How do you handle feedback from clients, especially when it is critical?

When asked about handling feedback, reflect on your belief in the value of constructive criticism for growth. Provide an example of a time when you received critical feedback and detail how you used it to improve your approach or service. This emphasizes your commitment to client satisfaction and continuous improvement, key facets of the role.

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What methodologies do you utilize for effective service delivery in your consulting projects?

Discuss specific methodologies you employ, like Agile or Lean practices, and how they contribute to efficient service delivery. Illustrate your point by giving examples of how you applied them in previous roles, ensuring timely project completion and high client satisfaction. This shows your strategic thinking and capability for service excellence as a Senior Consultant.

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Can you provide an example of how you've implemented best practices in a past project?

For this question, think of a project where you successfully introduced industry best practices that resulted in notable improvements. Describe the situation, the actions you took to implement these practices, and the positive outcomes for the client. This not only reveals your hands-on experience but highlights your initiative as a Senior NetSuite Consultant.

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Why do you want to work with Bryant Park Consulting as a Senior NetSuite Consultant?

When asked this question, relate your personal values and career goals with what Bryant Park Consulting represents—its people-first commitment, diverse work culture, and the opportunity to work with top-tier technology. Convey your enthusiasm for contributing to a forward-thinking firm and how your background aligns with their mission, emphasizing why this role excites you.

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