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Business Analyst - Data Operations

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow's healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.

Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.

For over 10 years, we've built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.

One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women's initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.

We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women's empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.

We're also a great place to work. For five years in a row, we've been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!

Think you'd be a good addition to our team? Explore our available positions here. We'd love the chance to get to know you.

Your challenge

The Product Content Team is looking for a motivated individual to collaborate with the data operations team in creating best-in-class data assets for Definitive Healthcare users. As a member of our Product Content Team, you will be responsible for enhancing our firmographic and executive data assets. The Business Analyst will be responsible for working with internal stakeholders to create a vision for our data assets, identifying and evaluating new data sources, and creating strategies to maintain and update existing data.

What You'll do:

  • Provide leadership for major DH data assets, focusing on firmographic and executive data
  • Work with Product and Commercial leadership to define and measure goals for DH data assets
  • Create roadmaps and set priorities for our firmographic and executive data
  • Support the Data Operations team in creating and maintaining processes for efficient data collection and maintenance, with a focus on building for scale
  • Increase the use of technology, automation, and web data collection to ensure high quality and complete data
  • Evaluate new data sources to improve and expand DH data assets
  • Responsible for key business KPIs and reporting to internal stakeholders monthly
  • Review product suggestions to assess new opportunities to create value for DH users
  • Work with Product Success to understand trends in data issues and create processes to address root causes
  • Collaborate with Product, Engineering, Data Science, Operations, Success, Support, Research, and Data Specialist teams
  • Work in an Agile and Kanban environment

What You'll Need:

  • 3-5 years of Business or Data Analyst experience
  • Continuous improvement mindset
  • Focus on execution and getting things done efficiently
  • Excellent communication skills
  • Exceptional attention to detail, organization, and ability to manage multiple priorities simultaneously
  • Ability to work independently and as part of a team to achieve goals
  • Experience using SQL Server to analyze and transform data
  • Experience in an Agile or Kanban environment is a plus

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."

  • Business Development Manager

"Great team. Amazing growth. Employees are treated very well."

  • Research Analyst

"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."

  • Profile Analyst

If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.


If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.


Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment – we encourage you to apply!


Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information


Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to careers@deinfitivehc.com to confirm your status in the application process.

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CEO of Definitive Healthcare
Definitive Healthcare CEO photo
Robert Musslewhite
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At Definitive Healthcare, our mission is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our...

13 jobs
TEAM SIZE
DATE POSTED
August 4, 2023

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