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Customer Support Specialist, Sunday - Thursday, 12am-9am ET image - Rise Careers
Job details

Customer Support Specialist, Sunday - Thursday, 12am-9am ET

Calendly is looking for a Customer Support Specialist to provide high-quality support to customers, enhancing their experience with the product. The role requires a strong understanding of technology and excellent problem-solving skills.

Skills

  • Technical troubleshooting skills
  • Exceptional communication abilities
  • Experience in software customer support
  • Ability to thrive in a fast-paced environment

Responsibilities

  • Resolve customer support tickets via Live Chat, Phone, or Email
  • Maintain expert-level product knowledge
  • Document and advance customer issues
  • Provide solutions and create a positive support experience
  • Collaborate with a customer-centric team

Education

  • High school diploma or equivalent
  • Bachelor's degree preferred

Benefits

  • Quarterly Corporate Bonus program
  • Equity awards
  • Competitive benefits package
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$48053.5 / YEARLY (est.)
min
max
$40870K
$55237K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,870/yr - $55,237/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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