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Customer Support Specialist, Sunday - Thursday, 12am-9am ET image - Rise Careers
Job details

Customer Support Specialist, Sunday - Thursday, 12am-9am ET

Calendly is looking for a Customer Support Specialist to provide high-quality support to customers, enhancing their experience with the product. The role requires a strong understanding of technology and excellent problem-solving skills.

Skills

  • Technical troubleshooting skills
  • Exceptional communication abilities
  • Experience in software customer support
  • Ability to thrive in a fast-paced environment

Responsibilities

  • Resolve customer support tickets via Live Chat, Phone, or Email
  • Maintain expert-level product knowledge
  • Document and advance customer issues
  • Provide solutions and create a positive support experience
  • Collaborate with a customer-centric team

Education

  • High school diploma or equivalent
  • Bachelor's degree preferred

Benefits

  • Quarterly Corporate Bonus program
  • Equity awards
  • Competitive benefits package
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$48053.5 / YEARLY (est.)
min
max
$40870K
$55237K

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,870/yr - $55,237/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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