Customer Support Specialist, Sunday - Thursday, 12am-9am ET
Skills
- Technical troubleshooting skills
- Exceptional communication abilities
- Experience in software customer support
- Ability to thrive in a fast-paced environment
Responsibilities
- Resolve customer support tickets via Live Chat, Phone, or Email
- Maintain expert-level product knowledge
- Document and advance customer issues
- Provide solutions and create a positive support experience
- Collaborate with a customer-centric team
Education
- High school diploma or equivalent
- Bachelor's degree preferred
Benefits
- Quarterly Corporate Bonus program
- Equity awards
- Competitive benefits package
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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