Installation Technician - Journeyman to Senior Level

As an Installation Technician at California Closets, your main responsibilities include performing skilled carpentry work to install custom storage systems in homes and commercial buildings. You'll utilize provided CAD drawings to ensure proper installation and may work independently or collaboratively, depending on the job's size. Customer service is also key, as you'll interact with clients during in-home installations, ensuring their expectations are met or exceeded.

To qualify for the Installation Technician role at California Closets, candidates must maintain a valid driver's license and have a clean driving record. Ideally, applicants should hold a high school diploma or equivalent and have experience using common hand and power tools. Trade or vocational school experience is desirable, along with cabinetry or carpentry skills to excel in this hands-on role.

At California Closets, Installation Technicians are provided with all necessary tools and Personal Protective Equipment (PPE) to safely carry out their jobs. This includes hand and power tools as well as equipment to maintain safe working conditions. Keeping these tools in good working order is part of the technician's duties.

Installation Technicians at California Closets enjoy a range of benefits including health insurance covering medical, dental, and vision. Other perks include paid time off (PTO), paid holidays, a 401K retirement plan with company match, guaranteed full-time hours, and opportunities for career advancement within the company. Transportation to and from job sites is also provided.

The typical work schedule for an Installation Technician at California Closets is from 7:00 am to 3:30 pm, Monday to Friday. This day shift schedule allows for a balanced work-life routine, while technicians must reside within a 30-mile radius of the Brisbane office to ensure prompt service to clients.

In your response, focus on specific tools you've used, the projects you've completed successfully, and any relevant safety protocols you've followed. Highlight how your technical skills have helped you in delivering high-quality installations at previous positions.

Discuss the importance of clear communication with clients, understanding their needs, and being respectful of their space during installations. Provide examples of how you've addressed client concerns in the past to create a positive experience.

Explain your familiarity with CAD drawings and how you approach them step-by-step. Share examples that illustrate your attention to detail, your problem-solving skills, and how you've successfully used CAD designs in past projects.

Use the STAR method (Situation, Task, Action, Result) to narrate a complex job you handled. Emphasize the obstacles you faced, how you overcame them, and the positive outcome for the client.

Talk about your carpentry training or vocational education and how it has equipped you with the skills needed for this role. Be specific about projects where you've applied these skills effectively, emphasizing any custom builds.

Outline your approach to safety, including the use of PPE, keeping work areas organized, and following company safety protocols. Discuss any safety training you've received in prior positions and how it informs your work habits.

Describe a systematic approach to troubleshooting issues that might arise during installations. Provide an example where quick thinking and adaptability led to a successful outcome for a client.

Discuss your communication and collaboration skills, including how you coordinate with team members to ensure all aspects of an installation are aligned. Highlight any specific teamwork experiences that demonstrate your ability to contribute effectively.

Express your enthusiasm for working at a company with a strong reputation for quality and design in home organization. Share your alignment with their values and how you see yourself growing within the organization by contributing your skills.

Talk about any ongoing training you've pursued, industry publications you follow, or community workshops you attend. This shows your commitment to professional growth and staying updated with the latest trends in carpentry and installation.