Project Services Coordinator

The Project Services Coordinator at California Closets is responsible for managing multiple projects simultaneously. This includes overseeing workflows from the initial sale to installation, troubleshooting project issues, ensuring job timelines are met, and developing key performance indicator reports. This role is pivotal in delivering custom cabinetry solutions effectively and profitably.

To qualify for the Project Services Coordinator position at California Closets, candidates should have at least 3 years of project management experience in the construction or home renovations field. Familiarity with Order Management Systems and Salesforce CRM is also important, alongside a working knowledge of installation practices and excellent time management skills.

As a Project Services Coordinator at California Closets, project management involves coordinating various teams and ensuring that each job is executed flawlessly from start to finish. You'll troubleshoot issues, track project progress, and facilitate communication between departments, all while maintaining strong relationships with internal teams and clients.

Key skills for a Project Services Coordinator at California Closets include excellent time and project management abilities, problem-solving, and effective communication skills. Familiarity with various business systems (e.g., CAD, Epicor, Salesforce) is also crucial, along with the ability to diffuse difficult situations and implement corrective action plans.

The pay rate for the Project Services Coordinator role at California Closets is $28 per hour. This competitive salary reflects the level of expertise and responsibility required in ensuring successful project execution and customer satisfaction.

When answering this question, highlight specific projects you've managed, detailing your responsibilities, tools used, and outcomes achieved. Focus on your ability to oversee multiple jobs and ensure timely deliveries, as well as any challenges you overcame.

Discuss your troubleshooting process, emphasizing your ability to quickly identify issues and coordinate with teams to develop corrective action plans. Provide an example from your experience where you've resolved a complex issue effectively.

Share your experience with relevant project management tools such as Salesforce, Epicor, or CAD. Explain how you've utilized these tools to streamline workflows, improve communication, and enhance overall project efficiency.

Describe your approach to prioritization, such as using project timelines, deadlines, and team input to decide which tasks need immediate attention. Give examples of how this strategy led to successful project outcomes.

Talk about your communication style and the methods you use, such as regular meetings, updates, and collaborative platforms. Emphasize your commitment to fostering an open environment where team members feel comfortable discussing issues.

Share a specific example of a process improvement you initiated. Describe the situation, the steps you took to implement the change, the results, and how it positively affected project efficiency or client satisfaction.

Reflect on various aspects of project management such as organization, communication, or adaptability. Explain why you believe your chosen aspect is crucial and provide an example from your experience where this has proven valuable.

Discuss your approach to tracking budgets, expenses, and financial milestones throughout a project's life cycle. Mention any specific tools or reports you’ve used to manage financials effectively.

Explain your strategies for maintaining open communication with clients, addressing concerns promptly, and ensuring that project deliverables meet or exceed expectations throughout the process.

Share a specific challenge related to project coordination and your approach to overcoming it. Highlight your problem-solving skills and ability to remain calm under pressure.