Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *

As the Operational Program Director (OPD) at Dungarvin, you will take on a vital role in overseeing and coordinating various programs for individuals with intellectual and developmental disabilities, mental health challenges, and those on the autism spectrum. This encompasses direct care and supervisory responsibilities, ensuring that the programs operate smoothly. You will also be on call to support staff and coordinators across multiple locations during your scheduled hours.

To qualify for the Operational Program Director position at Dungarvin, applicants must have a bachelor’s degree in a behavioral science or related field, as well as three years of supervisory experience in the human services field. Additionally, candidates must meet the Designated Manager status requirements under Minnesota's 245D licensing requirements.

The typical work schedule for the Operational Program Director at Dungarvin is full-time, Monday to Friday, from 8 AM to 5 PM. There will also be on-call responsibilities from Friday at 5 PM to Monday at 8 AM, which occurs every 3-6 weeks, including some holidays shared equally among the on-call group.

Dungarvin provides a comprehensive benefits package for its Operational Program Directors, including medical, vision, and dental insurance, a 401k plan with up to 3% employer matching, paid time off, and additional perks like pet insurance and life insurance. New employees also receive a retention bonus of $5,000 and have access to training and development opportunities.

Yes, prior experience is critical for the role of Operational Program Director at Dungarvin. Candidates should possess at least three years of supervisory experience in the human services sector to meet the Designated Manager qualifications under Minnesota's 245D regulations.

In your response, share specific examples of programs you have overseen, including your role in ensuring quality care and support for individuals served. Highlight any relevant strategies you've implemented to improve program delivery and outcomes.

Discuss your conflict resolution approach, emphasizing the methods you use to facilitate communication and find common ground. Provide an example of a past conflict situation and the steps you took to resolve it effectively.

Talk about your understanding of the regulatory landscape and how you educate and train your team on compliance matters. Share examples of how you monitor adherence to these requirements in daily operations.

In your answer, explain your system for prioritizing tasks based on urgency and importance. Provide an example illustrating how you've successfully managed overlapping responsibilities while maintaining service quality.

Detail specific initiatives you have implemented in the past that enhance care standards, such as regular staff training, performance evaluations, and feedback mechanisms from individuals served and their families.

Share your methods for fostering communication, such as regular team meetings, utilizing technology, and establishing open-door policies. Provide an example of how effective communication positively impacted your team's operations.

Explain the importance of empathy in your leadership style and its impact on building trust within your team and with individuals served. Offer an anecdote that highlights your empathetic approach in a challenging situation.

Describe a specific program or initiative you've created or enhanced in the past, detailing the planning process, execution, and the positive outcomes achieved. Discuss how you involved staff and stakeholders in this process.

Discuss your coping mechanisms for stress management, including utilizing support systems, maintaining perspective, and implementing effective problem-solving techniques. Provide an example of a particularly stressful situation and how you navigated it.

Share your vision for your career as an Operational Program Director, including specific goals related to professional development, improving service delivery, and fostering team development. Consider outlining how you plan to achieve these aspirations.