Training Coordinator / Personnel Liaison | Associate Governmental Program Analyst, JC-459098

Department InformationAt the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.The Women, Infants, and Children Program (WIC) has been part of the nation’s nutrition safety net for 50 years.Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!Monthly, nearly one million WIC participants can find support at one of 84 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers or farmers who are authorized to serve WIC families.In 2019 - 2020, the WIC Division implemented an Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system that allows WIC participants to be served more efficiently.About The CDPH/WIC FamilyOver 200 state staff work at CDPH’s WIC Division, headquartered at the Natomas campus in Sacramento. WIC is committed to a hybrid workforce and the state provides a modest stipend for those who fully and partially work from home. Staff are provided with a computer or laptop, camera, and large screen to conduct their work. We build our unit teams virtually and maintain contact with stakeholders by being on camera to solidify our relationships.The WIC Division is led by senior managers administering a Local Policy and Health Programs Branch, Local Services Branch, Vendor Management Branch, Communications, Food, and Vendor Policy Branch, Data and Integrity Branch, WIC Systems Integration Branch, and the Operations team. Through these branches, support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC families, supports our program partners, and ensures the California WIC Program is administered appropriately and effectively.Job Description And DutiesThis position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Workforce Services Unit, the incumbent serves as part of a team that provides support, advice and assistance to the Women, Infants and Children (WIC) Division employees specific to Human Resources best practices. These services, in turn, allow WIC employees to complete their duties in an efficient and informed manner.The incumbent works under the direction of the Chief, Workforce Services Unit (WSU), Staff Services Manager I (SSM I).The Associate Governmental Program Analyst (AGPA) performs the more responsible, varied, and complex technical analytical staff services assignments related to workforce services.The AGPA serves as the Personnel Liaison between CDPH’s WIC Division and the Human Resources Division (HRD).The AGPA completes all Requests for Personnel Action (RPAs), develops, and presents training on personnel-related subjects, and provides guidance on the hiring process, classifications, allocations, and organizational structure.The AGPA provides information regarding benefits and pay, helps resolve payroll and benefits issues, and performs other analytical tasks for the Division.The AGPA acts as the lead training coordinator. There can be occasional travel within the Sacramento area.Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:• Ability to handle “sensitive and confidential issues”• Ability to manage conflicting priorities• Demonstrate excellent verbal and written communication skills, including reviewing and editing documentsExperience in:• Researching, interpreting, and applying laws, rules, and regulations• Leading workgroups, projects, or teams• Public speaking and/or providing training• Effectively analyzing problems, identifying solutions, and developing alternatives• Classification, pay, recruitment, selection, benefits, payroll, personnel liaison, and/or other personnel related areasKnowledge of:• Completed Staff Work methodology• Personnel laws, rules, policies, and processesSupplemental QuestionnaireThe completed Supplemental Questionnaire is required to be submitted along with the Application. Applicants must provide a separate response to each question below. The completed Supplemental Questionnaire must be limited to one (1) page per question, must be typed in single spaced 12-point Arial font, and must include the applicant’s name in the top right corner of each page. Responses are to include the question and must be numbered in the same order as the questions below.Resumes, letters, and other documents will not be considered as responses to the Supplemental Questionnaire. Applications without a Supplemental Questionnaire or those that don’t follow the above instructions may not be considered.Please answer the following questions to complete the Supplemental Questionnaire:• Describe your experience working in personnel or a closely related field.• Describe your customer service experience and how you exceed your customers’ expectations.• Describe your experience working as a member of a project team or leading a project. Include steps you took to complete the project, how you approached obstacles, and the outcome.• Describe how you ensure your work products are accurate and complete.Telework InformationThis position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.The headquarters office location for this position is identified in the attached duty statement.The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.Final Filing Date: 12/18/2024Job Code #: JC-459098Position #(s): 580-510-5393-866Working Title: Training Coordinator / Personnel LiaisonClassification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST$5,855.00 - $7,327.00 AShall Consider:STAFF SERVICES ANALYST$3,749.00 - $4,698.00 A$4,059.00 - $5,081.00 B$4,868.00 - $6,093.00 CWork Location: Sacramento CountyTelework: HybridJob Type: Permanent, Full TimeShould you have any questions regarding the application process, our Recruitment Team is ready to help you at Apply@cdph.ca.gov or (916) 445-0983.