People Operations Manager

About poolside

In this decade, the world will create artificial intelligence that reaches human level intelligence (and beyond) by combining learning and search. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will determine who survives and wins. These companies will move faster than anyone else. They will attract the world’s most capable talent. They will be on the forefront of applied research and engineering at scale. They will create powerful economic engines. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. 

poolside exists to be one of these companies – to build a world where AI will drive the majority of economically valuable work and scientific progress.

We believe that software development will be the first major capability in neural networks that reaches human-level intelligence because it’s the domain where we can combine Search and Learning approaches the best. 

At poolside we believe our applied research needs to culminate in products that are put in the hands of people. Today we focus on building for a developer-led increasingly AI-assisted world. We believe that current capabilities of AI lead to incredible tooling that can assist developers in their day to day work. We also believe that as we increase the capabilities of our models, we increasingly empower anyone in the world to be able to build software. We envision a future where not 100 million people can build software but 2 billion people can. 

About our team

We are a remote-first team that sits across Europe and North America and come together once a month in-person for 3 days and over longer offsites twice a year.

The people, finance and ops team is not an overhead team, we’re commercially oriented and are delivering products where poolside is our customer and our team are our users. 

On the frontend, we are very conscious of the UX/UI – we aim to create processes and select tools that are easy to use and will boost productivity and collaboration.

On the backend, we are a highly knowledgeable team who prioritizes automation and builds for scalability. We will improve and update our processes, tools and materials as we grow, taking into account the team's ongoing feedback and data.

About the role

Our People team is ready for enhanced and streamlined people operations processes and tooling, ahead of the next phase of growth. This person will play an integral role in innovating and creating new solutions that will support the People team’s footprint across poolside.

Your mission

Your mission is to allow every poolsider to focus on their mission, making everything else a smooth swim! You will own everything on the operational side for new joiners and the wider team (as well as alumni over time) – including processes (onboarding, offboarding, visas, comp., etc.), tooling (HRIS, performance, etc.) and benefits. We are global with team members across 15+ countries and a number of entities across the world.

You will work closely with Beatriz and Matthieu and report to Margarida.

Responsibilities

• Oversee cross-team operations to ensure payroll, benefits, compliance, and compensation planning, and ad hoc reporting are performed and managed accurately.

• Collaborate with our Finance team to make sure people changes are reflected accurately and payroll is managed on time and accurately.

• Oversee and manage the People tech stack, and manage and build vendor relationships, researching the right tools, advocating for company needs, and syncing systems to work better together.

• Proactively establish, create, and maintain comprehensive policies and procedures aligned with best practices across all relevant areas.

• Build out new processes to create operational efficiency and operational excellence both on the People team and cross functionally.

• Answer and coordinate incoming People-questions and provide advice on and ensure compliance of people policies and procedures.

Skills & Experience

• You have demonstrated experience as a generalist in HR and/or People Ops with deep knowledge of payroll, benefits (health insurance, 401ks, etc.), HR compliance, HRIS, and self-service automation, and other HR processes.

• Experience with US payroll is a plus.

• You have experience introducing new tools, tech, processes and workflows to the People Ops function and is savvy with reporting and analytics.

• You’re an expert at maintaining a high level of confidentiality & discretion due to the nature of having access to sensitive employee and company information.

• You have a strong urge to automate everything that can be to avoid human error.

Process

• Intro call with Margarida, our VP Ops

• Team-fit call with Beatriz, our Head of People

• Deep-dive interview and case study with Margarida, Beatriz and Matthieu, our Director of Finance

• Meet & greet call with Eiso, our CTO & Co-Founder

Benefits

• Fully remote work & flexible hours;

• 37 days/year of vacation & holidays;

• Health insurance allowance for you and dependents;

• Company-provided equipment;

• Wellbeing, always-be-learning and home office allowances;

• Frequent team get togethers;

• Great diverse & inclusive people-first culture.