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Production Supervisor

Company Description

Internal Job Title: Production Supervisor
Job Type: Permanent, Full-Time
Location: Danville, VA
Work Model: On-site

Position Summary

As a Production Supervisor in CBN STI’s Plant Operations group, you will work in a clean room environment where you will be responsible for supervising production activities and team members and ensuring that all products (driver license and identification cards, polycarbonate data pages) are manufactured in a timely manner and according to established security and quality standards.

CBN STI is a U.S.A. based subsidiary of Canadian Bank Note Company (CBN), a global provider of identification and border management solutions, currency and excise solutions, and lottery and gaming solutions that has been in business since 1897. 

What We Can Offer You

  •  Compensation:  We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:
    • A 401k with company matching contributions (up to 4% when contributing 5% of your salary);
    • Group health, dental, vision, and life insurance;
    • Access to the market leading employee and family assistance program;
    • Access to virtual mental health and wellness apps.
  • Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future.
  • Culture: Personal character is the foundation of our culture. Equality, diversity and inclusivity are also important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.

Job Description

What You Will Do

  • Production Supervision
    • Supervise production activities to ensure manufactured products meet or exceed all established quality standards and security requirements, including product integrity and production order documentation.
    • Determine manufacturing priorities based on established weekly production schedules and set daily assignments.
    • Set employee schedules in coordination with the Production Manager and coordinate staff on shift to meet production demands.
    • Maintain continuity between work shifts by documenting and communicating actions, irregularities, and continuing needs.
    • Oversee the final step in the production process which includes reconciliation, balancing of all records, and mailing out of completed records.
  • Quality and Coordination
    • Liaise with Production Manager and Value Stream Teams to make quality decisions and resolve daily production issues.
    • Analyze services level trends and make recommendations about production flow and/or methods that will improve performance/efficiency to the Production Manager.
  • Reporting and Analysis
    • Conduct production data analysis and generate daily/weekly/monthly management reports pertaining to departmental activities.
  • Training and Safety
    • Train new and existing personnel on production equipment.
    • Implement departmental safety programs to ensure safety of employees working in the area.
  • Various Other Duties and Responsibilities

Qualifications

Knowledge and Experience

  • College diploma or certification in manufacturing related field/supply chain management/inventory management or equivalent years of relevant work experience
  • Knowledge and experience with any of the following will be considered an asset:
    • Manufacturing methodologies (e.g., Lean, 6 Sigma, 5 Whys, 5S, etc.) 
    • Supply chain and/or inventory management
    • ISO standards (e.g. 9001, 14298, 27001, etc.)
    • Occupational Health and Safety standards
  • 1+ year of experience in a high-volume print or manufacturing environment
  • 1+ year of experience in a supervisory capacity
  • Proficiency in MS 365 (Outlook, Word, Excel, etc.)

Soft Skills and Characteristics

  • Interpersonal skills
    • Communication, teamwork and collaboration, leadership
  • Organization and time management skills
  • Critical thinking skills
    • Analysis, problem solving
  • Attention to detail

Mandatory Requirements

  • Must be legally eligible to work in the USA
  • Must be fluent in English (verbal and written)
  • Must be able to:
    • Work all shifts (days, afternoons, nights)
    • Work overtime hours as required (weekdays and weekends)
    • Travel domestically/internationally as required
    • Pass a criminal background check

Additional Information

About Us

CBN STI is a subsidiary of Canadian Bank Note (CBN) Company, Limited. CBN designs and develops industry leading solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

Equal Opportunity Employer

CBN STI is committed to achieving a skilled and diversified workforce that reflects the diversity of the American population. We encourage applications from everyone, regardless of age, race, disability, gender identity, religion, sexual orientation, or marital status. We are also committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require. 

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Production Supervisor, Canadian Bank Note Company

If you're looking for an exciting opportunity to showcase your leadership skills, CBN STI has the perfect role for you as a Production Supervisor! Located in the heart of Danville, VA at 350 Stinson Dr, this permanent, full-time position lets you step into a dynamic environment where you’ll oversee the production of essential identification documents like driver licenses and ID cards. In this role, you will supervise a talented team, ensuring that all products meet established quality and security standards. Your day will involve setting priorities based on production schedules, coordinating staff assignments, and maintaining seamless communication between shifts to guard against irregularities. Plus, you’ll play a key role in training new employees and implementing safety programs, guaranteeing a healthy and efficient workspace for all. At CBN STI, a subsidiary of the Canadian Bank Note Company, we celebrate a culture of inclusivity and diversity, fostering personal growth and community support. The opportunities for career development here are abundant, as we empower you to forge your own path while enjoying a competitive compensation package, including 401k matching and comprehensive health benefits. If you thrive in a fast-paced environment where your analytical skills and problem-solving capabilities can shine, this is your chance to make a meaningful impact in the production world. Come join us at CBN STI and help us deliver secure identification solutions that make a difference!

Frequently Asked Questions (FAQs) for Production Supervisor Role at Canadian Bank Note Company
What are the main responsibilities of a Production Supervisor at CBN STI?

As a Production Supervisor at CBN STI, your primary responsibilities include supervising production activities, ensuring compliance with quality and security standards, setting employee schedules, and maintaining production flow. You will also be expected to conduct data analysis and generate management reports while training team members on production equipment and safety protocols.

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What qualifications do I need to apply for the Production Supervisor position at CBN STI?

To apply for the Production Supervisor position at CBN STI, you should have a college diploma in manufacturing, supply chain management, or equivalent experience. Ideally, you should possess a minimum of one year of supervisory experience in a high-volume manufacturing setting and have knowledge of manufacturing methodologies and ISO standards.

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How does CBN STI support the career development of its Production Supervisors?

CBN STI is committed to employee growth and offers a wealth of learning opportunities and challenging work for Production Supervisors. The company encourages employees to chart their own career paths and provides additional training and development to enhance skills and advance careers in the manufacturing field.

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What work environment can I expect as a Production Supervisor at CBN STI?

At CBN STI, the Production Supervisor works in a clean room environment, which is designed to uphold high standards of quality and security. The culture emphasizes teamwork, collaboration, and personal character, ensuring a respectful and inclusive atmosphere for all employees.

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What are the mandatory requirements for the Production Supervisor role at CBN STI?

Mandatory requirements for the Production Supervisor position at CBN STI include legal eligibility to work in the USA, fluency in English, and the ability to work various shifts, including overtime when necessary. Additionally, candidates must pass a criminal background check.

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Common Interview Questions for Production Supervisor
Can you describe your experience in supervising a manufacturing team?

When responding to this question, highlight specific examples from your prior roles where you successfully led a team, focusing on your communication and leadership skills. Discuss how you addressed challenges and ensured that production targets were met while upholding quality standards.

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How do you prioritize tasks in a high-volume production environment?

Discuss your approach to task prioritization, emphasizing time management and the ability to adapt to changing priorities. Provide examples of when you've had to adjust assignments based on production demands and how you communicated these changes to your team.

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What safety protocols do you consider essential in a production facility?

Mention the key safety practices you have implemented or adhered to in your previous roles, such as regular safety training, proper equipment usage, and adherence to Occupational Health and Safety standards. This showcases your commitment to employee safety.

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How do you handle conflicts within your team?

Explain your conflict resolution strategies and provide an example of a conflict you managed. Emphasize your ability to listen, mediate discussions, and promote teamwork while ensuring productivity is not affected.

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Describe a time when you successfully improved production efficiency.

Share a specific instance where you analyzed production processes and implemented changes that resulted in enhanced efficiency. Quantify the results where possible (e.g., reduced downtime, increased output) to demonstrate your impact.

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How do you ensure quality control in production processes?

Discuss the methods you use to maintain high quality standards, such as regular inspections, adherence to quality assurance protocols, and fostering a culture of accountability amongst your team members to ensure they take ownership of their work.

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What methods do you use to train new staff effectively?

Illustrate your training techniques, such as hands-on demonstrations, mentoring, or utilizing visual aids. Emphasize your patience and commitment to ensuring new hires are comfortable before they begin working independently.

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How do you communicate production objectives to your team?

Describe your communication style and tools you use to convey production goals, whether through regular meetings, written communication, or visual performance boards. Highlight your ability to motivate the team towards common objectives.

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What technology or software are you proficient in that can aid in production supervision?

Mention your proficiency with relevant software, such as MS 365 for documentation and reporting, as well as any manufacturing or inventory management systems you’ve used. Talk about how familiarizing yourself with technology enhances your productivity.

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How do you handle tight deadlines in production?

Share your approach to managing pressure and meeting deadlines, including your strategies for effective delegation, prioritizing urgent tasks, and keeping the team motivated during crunch time.

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Founded originally in 1897, Canadian Bank Note Company, Limited (CBN) is a provider in high-level security documents and related issuing and management software systems. CBN is headquartered out of Ottawa, Ontario.

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Full-time, on-site
DATE POSTED
February 26, 2025

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