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Social Media Manager, Mexico (12-month contract)

Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.


Where and how you can work

Our flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contractor or Freelancer at Canva, you can work fully remotely in the country outlined above, meaning you have ultimate flexibility. Wherever works for you, works for us.


What you’d be doing in this role

We’re looking for an experienced Social Media Manager to join our International Marketing team in Mexico on a 12-month contract. As Canva continues to grow, change remains part of our DNA—but we like to think that’s all part of the fun. This gives you a flavour of what you’ll be working on when you start, but the role will likely evolve as we do.

At the moment, this role is focused on:

  • Leading the creation and execution of our Mexico social media calendar, ensuring it aligns with key marketing priorities and local moments
  • Crafting thumb-stopping content—from copy to visuals and video—that brings our brand to life across platforms using Canva
  • Dreaming up bold, creative ideas that position Canva as a design thought leader in the market
  • Acting as a brand champion, ensuring every piece of content reflects Canva’s tone, values, and voice
  • Collaborating with the global social team to localise campaigns that resonate culturally and drive connection
  • Engaging daily with our community—responding, reacting, and making our channels a place people want to be
  • Staying ahead of trends, tapping into cultural moments, and keeping an eye on competitors to shape our local strategy
  • Partnering closely with local teams to keep aligned on business goals and opportunities
  • Translating global assets and messaging to ensure they’re meaningful and impactful for the Mexican market
  • Owning community engagement on local channels—driving conversation and fostering connection

 

You're probably a match if

  • You have deep expertise in social media content strategy, execution, and community engagement
  • You’re confident using tools like Sprout Social, Monday.com, Google Analytics, Looker—and of course, Canva
  • You’re a creative thinker with hands-on experience crafting brand content across platforms, including video editing
  • You’re naturally plugged into social media culture—understanding what’s trending, what resonates, and what drives conversation
  • You’re analytical and curious, always looking to better understand your audience and optimise for impact
  • You’re a compelling communicator—whether it’s writing, designing, or speaking—and thrive when juggling multiple priorities
  • You know how to tailor content to each platform and get the most out of each one
  • You’re collaborative and relationship-driven, working well with both internal teams and external partners
  • You can zoom out to see the big picture, while also diving in to deliver day-to-day needs
  • You’re proactive and adaptable—ready to pivot, problem-solve, and push things forward in a fast-paced environment


About the team

You’ll be part of the International Marketing group, working closely with the local Mexico team and the global social media team. Together, we’re on a mission to empower users everywhere to design—your storytelling will help make Canva one of the most loved and culturally relevant brands in Mexico.

#LI-remote #LI-JRW
 

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Check out lifeatcanva.com for more info.

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What You Should Know About Social Media Manager, Mexico (12-month contract), Canva

If you're a creative powerhouse with a knack for social media, Canva is inviting you to join our team as a Social Media Manager in Mexico on a dynamic 12-month contract. Based in Mexico City, you'll have the unique opportunity to shape how our brand resonates within the vibrant Mexican market. In this exciting role, you'll lead the charge in developing and executing a compelling social media calendar that aligns perfectly with our marketing priorities, while celebrating local moments that matter. Your genius in crafting engaging content—from eye-catching visuals to compelling videos—will ensure that Canva stands out as a design thought leader. You'll also engage with our community daily, creating a buzzing space where users feel connected and valued. But that’s not all! Keeping an eye on trends and competitors will empower your strategy, ensuring you’re always a step ahead. With the freedom to work remotely, enjoy the ultimate flexibility while still collaborating closely with our international marketing team. If you thrive in a fast-paced environment and are eager to bring bold ideas to life, this role is your chance to help us make Canva a beloved brand in Mexico. Let’s design the future together!

Frequently Asked Questions (FAQs) for Social Media Manager, Mexico (12-month contract) Role at Canva
What are the main responsibilities of a Social Media Manager at Canva in Mexico?

As a Social Media Manager at Canva in Mexico, your primary responsibilities will include developing and executing the local social media calendar, creating visually appealing and engaging content, and collaborating with global teams to localize campaigns. You will also engage daily with the community, respond to users, and keep up with social media trends to inform strategy.

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What qualifications and skills are needed for the Social Media Manager position at Canva?

To excel as a Social Media Manager at Canva, you will need deep expertise in social media strategy, content creation, and community engagement. Proficiency with tools such as Sprout Social and Google Analytics is essential, along with creativity in crafting brand content. Being an analytical thinker and a compelling communicator will also be crucial in this role.

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How does the Social Media Manager role at Canva engage with the community?

The Social Media Manager at Canva actively engages with the community by responding to comments, fostering conversations, and ensuring that the social media channels reflect the brand's tone and values. This engagement not only enhances user connection but also drives brand loyalty and awareness.

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What tools will a Social Media Manager at Canva need to use?

In the role of Social Media Manager at Canva, you will primarily use tools like Sprout Social for scheduling and analytics, Monday.com for project management, and Google Analytics for tracking performance. Familiarity with content creation tools like Canva is also crucial to effectively craft engaging materials for various platforms.

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Is Canva open to diverse candidates for the Social Media Manager position?

Absolutely! Canva celebrates diversity and encourages candidates from all backgrounds to apply for the Social Media Manager position. The company values different skills and experiences, welcoming everyone who shares a passion for design and communication.

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Common Interview Questions for Social Media Manager, Mexico (12-month contract)
Can you describe your experience with social media strategy development?

In answering this question, highlight specific campaigns you've led or contributed to, detailing how you formulated social media strategies based on audience insights and brand goals. Provide examples of how these strategies resulted in measurable outcomes.

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How do you stay updated on social media trends?

To answer this, mention specific resources you use, such as industry blogs, newsletters, or social media groups. Explain how you apply these trends to your work, giving examples of how you've successfully incorporated them into previous campaigns.

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What is your approach to creating engaging content for social media?

Discuss your creative process for content creation, emphasizing how you tailor content to resonate with specific audiences. Include examples of successful content you’ve created and how it aligned with brand objectives.

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How do you measure the success of a social media campaign?

Talk about key performance indicators (KPIs) you track, like engagement rates, shares, and conversions. Explain how you analyze this data to inform future campaigns and improve performance continuously.

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How do you handle negative comments or feedback on social media?

Share your strategy for addressing negative comments, emphasizing the importance of remaining professional and respectful. Provide an example of a situation where you turned negative feedback into a positive outcome for the brand.

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What creative tools do you use for content creation?

Mention tools you are proficient in, such as Canva for graphics, video editing software, and analytics tools for measuring performance. Provide context on how these tools enhance your content creation process.

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Describe a time when you had to pivot your social media strategy.

Provide a specific example of a time you had to alter your strategy due to unforeseen circumstances. Highlight how quickly you adapted and the outcomes of this change.

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How do you ensure your content aligns with brand voice and values?

Discuss your process for familiarizing yourself with a brand's voice and values and how you ensure ongoing consistency across all content. Include examples of how you’ve achieved this in past roles.

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What platforms do you find most effective for engagement and why?

Talk about different social media platforms you've used, highlighting which align best with various target audiences. Explain your rationale for choosing specific platforms based on campaign goals and audience behavior.

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How do you collaborate with other teams to enhance social media efforts?

In your response, emphasize the importance of cross-functional collaboration. Provide examples of how you’ve worked with marketing, product, or design teams to create cohesive campaigns that maximize impact.

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Canva is revolutionizing the design process around the world. The company provides a user-friendly online platform that enables anyone to produce stunning, professional designs - granting them easy access to the realm of visual communication.

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Passion for Exploration
Dare to be Different
Empathetic
Growth & Learning
BENEFITS & PERKS
Paid Holidays
Medical Insurance
Equity
401K Matching
Learning & Development
Social Gatherings
Flex-Friendly
Maternity Leave
Paternity Leave
Sabbatical
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TEAM SIZE
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
April 18, 2025

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